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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 137 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are delighted by the Surface Headphones' noise cancellation, comfort, and long battery life. They appreciate the build quality, touch controls, and wireless connectivity. However, some customers find the price to be a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 137 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great, noise cancelling is OK, had Bose and have to say those are miles away from the surface, but the surface are good enough. The controls are great, feel so fancy and the build quality is great too, as expected on the price point. That said they are not flexible AT ALL, they don’t bend or fold, the earcups have a bit of movement and twist to one side when you put the headphones on your neck (did I mention that the headphones auto pause when you take them off and auto play when you put them back on?) Cortana app sucks 1000000 Recommend it a lot

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Work and Sound great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was about to buy the Bose but after reading about the fact that this ones can be used/paired with multiple devices simultaneously was a plus. I can go from my iPhone to iPad to my MacBook Air without having to do anything. Listening to music from my Mac and it automatically pause when my iPhone gets a phone call and when you take them out, it pauses the music!!! Sound quality is great and at the office it keeps all the white noise and noise levels out very well. Got them on sale and open box so it was a bargain. I don’t think I would have paid full price (nor would have do in with the Bose)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Very clear headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work perfectly with chromecast ultra. Noise canceling feature is good, but to hear other people the volume needs to be very low. Long battery life and quick charging is great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great noice cancelling headphone in the line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the product, it is super comfortable to wear, and the build quality is great. The sound is awesome, love the multiple device connectivity.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing some of your favorite features about Surface Headphones with the community. We're so glad that between device compatibility, intense adjustable sound, and comfort-ability, that these are the perfect listening accessories for you.

      We hope you continue to enjoy the premium sound of Surface Headphones

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Headphones And Battery!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome headphones! The battery life is around 10 hours. With the COVID-19 issues, a lot of training classes and even throw in a PC gaming session with friends online and yep, again 10 hours at least, at 9 hours Cortana told me i had an hour left. :P I was able to plug them in and they charged while continuing to game! Great dials and buttons! Work very well and I've been told my voice has sounded awesome! Great Buy and Great product! Thx Microsoft you didn't disappoint the Surface name!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit. I have a large head but these pull out just far enough so that they are comfortably over ear. They feel great, and great sounds and noise cancellation. Power control is kind of a pain to find by feel when you are wearing them. I guess they didn't plan on people putting them on before turning on or turning off before pulling off. The rest of the controls are pretty easy and functional.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product, couldn't live without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling is good but could be better at lower volumes. Dial controls are extremely helpful. Battery life is stellar

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent hp's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. I'm amazed at noise-cancelling technology. I thought these were a better value than the Bose hp's.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Andy,

      Thanks for the review! We're thrilled to hear you've been impressed with the noise-cancelling feature of your Surface Headphones! We have no doubt that others in the community will find your feedback helpful, and we hope you continue to enjoy.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling is phenomenal, sound quality is good, and it’s comfortable to wear. Great set of headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for the Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We own the Sony WH-1000XM3 and I think they're amazing but we were looking for a second pair of headphones. Both the Microsofts and the Bose 700 were on sale so I decided to try them both. The Bose had a much more premium feel but the actual sound quality was pretty darn close in back to back comparison tests. Since the Microsofts were MUCH cheaper given the recent steep price drop, I decided to keep these.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Great sound, poor construction.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound, noise cancelling and comfort are great. But for the price, the construction is pretty shoddy. After a couple months, the soft rubber pad on the headband started coming off and i had to glue back in place. Then a few months after that the headband itself snapped right in the middle. I have never dropped them and always gentle when i put them on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Terrific headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely in love with these headphones. Been using them nonstop. They are compatible with pretty much every piece of technology you can think of and sound absolutely amazing. Only thing is the bass isn’t strong in these headphones, but everything else is spectacular. From the rotating volume/noise cancelling dials to the ability to Bluetooth on the fly, I can’t praise these things enough. Excellent job, Microsoft.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. Easy to connect to any device. Noise canceling is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid, good looking headset

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphone, but pricey. I really like how they look and feel, the physical controls are great to use, the feel really high quality. I wish the touch pads were a bit more sensitive though, they sometime don't register my touches. The noise canceling and sound quality is good, but there are better out there for a similar price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My first Headphones I love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless noise cancelling On the ear (covering) headphones that I love! I have had many headphones/earbuds/earphones but all have been just ok, however these Microsoft Light gray headohones are truly amazing with great sound cancelling cabability and I really love the touch design to hold and to release the sounds!! Really high tech and so cool!!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound awesome base I love this headphones so much

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for leaving a review! We're glad to hear your Surface Headphones have been providing amazing sound and bass while listening to your favorite music.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with these. Very lightweight and comfy on my ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great! Love the wirlessness and Cortana assistance to answer calls or for general virtual assistance needs. Smooth turning for the volume and noise cancellation - really great feature! I do wish that they had different colors available and I'm guessing eventually Microsoft will release the other colors in the Surface line too.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for leaving a fantastic review for Surface Headphones! We're delighted to hear you've been enjoying the noise cancelling and Cortana features of your new headphones, and we truly appreciate you sharing your thoughts with the community.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Love

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great super comfortable great sound. Must have for anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great set of headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with Cortana. Comfortable. Great sound quality

    I would recommend this to a friend
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