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  • Front. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 1. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 10. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 11. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 12. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 13. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 14. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 15. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 16. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 17. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 18. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Microsoft Surface Laptop video 0 minutes 30 seconds
  • The Power of Pen and Windows Ink video 0 minutes 30 seconds
  • Features: Microsoft Surface Laptop 13.5" Touchscreen video 0 minutes 54 seconds

Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Burgundy

Model:
DAG-00005
SKU:
5855910
Highly rated by customers for:
Your price for this item is $1,234.99
Clearance
The comparable value price is $1,299.00

Customer reviews

Rating 4.7 out of 5 stars with 999 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Surface Laptop's lightweight design, responsive touchscreen, and ease of use as significant advantages. Positive feedback also highlights its impressive battery life and performance capabilities, along with its sleek aesthetic. However, some users express concerns about the limited number of USB ports and the price point. A few customers also mention limitations related to the operating system and RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 999 reviews
  • Pros mentioned:
    Speed, Weight

    Refurbished Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up a refurbished unit and saved almost $400 since they were on sale anyway. Fast, lightweight, powerful. The only thing that would be better is to have more memory but with new external drives you can add plenty of memory and take along easily.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for telling us how you're loving your Surface Laptop. We're thrilled you're loving the power of this ultra portable machine. It sounds like you have successfully been adding external storage to your device for your needs, and we think that's great! OneDrive is also a great way to add memory to your device in the cloud at no cost to you through your Microsoft account. Find out how here: https://support.microsoft.com/en-us/help/4075130/surface-windows-81-surface-storage-options.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Battery life

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, easy to use. Pretty strong battery life, as well, which is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working laptop. Have no problems with it. Does everything I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen, Weight

    Best laptop purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the surface laptop. Lightweight, so I can carry it in my work handbag easily. Keyboard allows for smooth typing, this burgundy color was a surprise bonus for sure and it starts up so quickly that it's impressive. Highly recommend it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the stellar review! We're proud to offer our customers sleek designs to fit their unique style. We're happy to hear that you're loving the speed and colorful design of the Surface Laptop. We appreciate the recommendation!

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Weight
    Cons mentioned:
    Usb ports

    Light and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for school and I love it. It has more storage, weights nothing and I can connect any Bluetooth device to it. The one downside is it has only one USB port so I had to buy an order extension but overall fantastic.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Microsoft Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very Light and thin. It is a fast laptop and love the application feature.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend

  • Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great laptop with great style and performance. I wish it bent all the way around so took a point away. Excellent choice for serious work.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Good laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall laptop. Looks beautiful, is lightweight, hope it lasts long

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Cons mentioned:
    Operating system

    Good feel and great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend you upgrade the OS from Windows 10s to Window 10 Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Surface Laptop!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the line of Surfaces that Microsoft has. It is so light and convenient to carry with you and it has a very stylish, sleek look to it. I would recommend a Surface Pro or laptop to anyone in the market.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touchscreen

    GREAT LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop sets the bar for any Non apple related laptops as far as build quality, keyboard, battery life, etc. The build of this laptop is solid and it has all of the qualities needed to be a machine that lasts for 5-7 years.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touchscreen

    Great simple PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to use. Keyboard is great and it is really thin.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the laptop/ tablet. Easy to change the different modes.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Super laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter in college. She had been using an older laptop. She loves her new laptop! This is lightweight for carrying in her bookbag to campus and Starbucks!! It is also very fast for research and term papers.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the great review! We're thrilled to hear that your daughter has been able to make use of our lightweight design to work on-the-go. Surface Laptops are great for students who work hard and play hard, with a powerful battery that lasts throughout the longest study days. Congratulations to your daughter for continuing her education!

      Best,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Speed, Weight

    In love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer! I went from a dinosaur to this, and I’m sooo glad I didn’t choose the Mac. I love this laptop. It is great for all my needs and even has great picture editing! It’s fast, smooth, and light. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Solid battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is solid, you can sign in using your face, and it is light. The issue I had with it was the keyboard. You have to type hard on the keys while typing. As a result, I returned it. However, that being said if you are looking for a reliable laptop that won't break the bank, the Surface laptop is the way to go.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    it was exactly what I was expecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use and I am very pleased with it I would recommend it

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend

  • AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!...and I can do ANYTHING I need to do on this bad boy!

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend

  • Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look, feel and functionality of this sleek device. I’ve always been fond of Mac mostly because of its quick start option, no sluggishness, easy to operate. Finlly a windows device that meets those expectations.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Great, solid, laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is being used for work and handles moderate tasks well. Very fast, and no problems after a month of use. Took a while to configure and customize to what we needed (e.g. converting to Windows 10 instead of S).

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for leaving some great feedback for the community! We're delighted to hear that you're loving the Surface Laptop. It's great to hear that you have been able to customize and configure your device to the way you like to work. It sounds like you have got a pretty nice set-up!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

Page 10, Showing 181-200 of 999 reviews
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