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  • Front. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 1. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 10. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 11. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 12. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 13. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 14. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 15. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 16. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 17. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 18. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Microsoft Surface Laptop video 0 minutes 30 seconds
  • The Power of Pen and Windows Ink video 0 minutes 30 seconds
  • Features: Microsoft Surface Laptop 13.5" Touchscreen video 0 minutes 54 seconds

Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Burgundy

Model:
DAG-00005
SKU:
5855910
Highly rated by customers for:
Your price for this item is $1,234.99
Clearance
The comparable value price is $1,299.00

Customer reviews

Rating 4.7 out of 5 stars with 999 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Surface Laptop's lightweight design, responsive touchscreen, and ease of use as significant advantages. Positive feedback also highlights its impressive battery life and performance capabilities, along with its sleek aesthetic. However, some users express concerns about the limited number of USB ports and the price point. A few customers also mention limitations related to the operating system and RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 999 reviews
  • Pros mentioned:
    Weight

    The best laptop I ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I think it's a little pricy but once I got my hands on it I just loved it since. It's nicely designed and perfect for almost all tasks and it's so light and easy to carry.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Very successful purchase so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a techie but needed a laptop that would keep up with moderate to easy work requirements. This laptop is simple enough for me and sophisticated enough for work.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend

  • Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched over from a MacBook Air to this and it was a great decision. I chose burgundy which is a great look in person and material on the keyboard is unique. Windows X is solid and it has the same shortcuts as a Mac plus more. It’s a great switch over and worth the price.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're so happy you have been enjoying your switch to the Surface Laptop! We agree that the burgundy accessories give the device and extra touch, and we're happy you have been liking Windows X.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Pros mentioned:
    Speed

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer, great size, super size. It is quick, neat that you don't have to sign in. My old computer took forever to just shut down. I highly recommend this product.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend

  • Excellent buy for our daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to get another laptop for our daughter and were looking at the Surface as a possible option. This is one of the new releases - it has the memory, storage and video she needs in college and should be able to help her with her studies for the next couple of years.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new computer. It’s amazing for a college student. Very light, super easy to use. I love the facial recognition. My favorite laptop so far

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Great Laptop from Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great new product from Microsoft that is fast and easy to use. This new generation of laptop was needed as computing needs have evolved with time.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Great quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our daughter upgrading from a Dell. There is no comparision! The Surface is fast, reliable and easy to use. We now have 3 in our family.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Usb ports

    Microsoft Surface

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, display is clear, it is lightweight. It only has 1 USB port, so when adding a mouse and display you need an octopus type connector.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is easy to use, fast and light weight. Great value for the money. Researched online before buying and it was worth it and lived up to expectations.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to Windows 10 pro due to lack of apps in Microsoft store. Excellent battery life. Very fast and problem free.

    This review is from Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive - Graphite Gold

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Love this Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. I switched from a MacBook Air and this is by far faster and better. I surprisingly use the touchscreen more than I anticipated.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    MacBook Competitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter who was starting college in the fall. Very solid feel. Battery lasts a long time and it is easy to use. Only "glitch" was my daughter let the battery run dead and it took a few days before it would boot up again.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the community. We're delighted this has been a great fit for your daughter. Surface Laptop is a great choice for students who require impressive battery life, and powerful performance, all in a lightweight package to carry between classes. We're sorry your daughter experienced some difficulties with her device. If she encounters issues in the future, we'd like to offer some specialized care. Feel free to let her know that she may file a ticket here: aka.ms/SurfaceCare-us, using the unique reference number we have created on her behalf: 1811293490159.

      We're wishing her the best at school!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Battery life, Touchscreen

    Great Build Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Build Quality, cloth finish around the keyboard area feels very premium. Battery lasts about 8 hours depending on use. Strongly recommend.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    It's Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all performance is better compare to other laptops. Very light in weight compared to Mac Laptops. Audio and Video quality laptops were pretty good.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thanks for sharing your opinion on the Surface Laptop! We're glad you've been enjoying the video and audio on the device, and hope that you continue to get great use out of your device.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Pros mentioned:
    Touchscreen, Weight

    Love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know everyone is all about Apple but I love this laptop. It is touchscreen which is great on airplanes. It's light but still big enough.

    This review is from Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive - Graphite Gold

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my son for college...I asked him if we could switch laptops because I liked his much more!! Great performance & speed!

    This review is from Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive - Graphite Gold

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Very Happy with This Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried two other laptops before I found the Surface - One was an HP, which had terrible screen resolution. The Suface is lightweight, has excellent screen resolution, and a backlit keyboard. I had to spend about $100 more than I spent on the HP, but it is well worth it.The only thing I have to get used to is the fabric keyboard cover - I've always had a hard surface that I could clean easily - but so far no problem.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend

  • Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first new laptop in a while and I absolutely love it. Perfect to take to class, large screen for its size and runs smoothly

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touchscreen

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. We are surface users, but struggle with battery life and durability. Love the battery life of this laptop and awesome touch screen.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend
Page 13, Showing 241-260 of 999 reviews
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