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  • Front. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 1. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 10. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 11. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 12. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 13. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 14. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 15. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 16. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 17. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 18. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Microsoft Surface Laptop video 0 minutes 30 seconds
  • The Power of Pen and Windows Ink video 0 minutes 30 seconds
  • Features: Microsoft Surface Laptop 13.5" Touchscreen video 0 minutes 54 seconds

Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Burgundy

Model:
DAG-00005
SKU:
5855910
Highly rated by customers for:
Your price for this item is $1,234.99
Clearance
The comparable value price is $1,299.00

Customer reviews

Rating 4.7 out of 5 stars with 999 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Surface Laptop's lightweight design, responsive touchscreen, and ease of use as significant advantages. Positive feedback also highlights its impressive battery life and performance capabilities, along with its sleek aesthetic. However, some users express concerns about the limited number of USB ports and the price point. A few customers also mention limitations related to the operating system and RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 999 reviews
  • Pros mentioned:
    Battery life, Weight

    Highly Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was worried about the material of the keyboard, such as staining or wearing away, but it has been holding up nicely for having for almost a year. Long battery life, fast charge, lightweight. Very happy with the purchase.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Cons mentioned:
    Operating system, Usb ports

    High quality, high price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is quite good however The computer has only 1 useful usb port. One. Also it comes with a windows 10 version that doesnt let you install any programs from the web. So be warned you will have to upgrade the os to pro(free)

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for your review! We're glad to hear that you have enjoyed your Surface experience so far, and appreciate your honesty. We've passed all of this feedback along to our team, and hope you continue to enjoy your Surface Laptop.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Pros mentioned:
    Speed, Touchscreen

    Colorful and great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed and color choices.Burgandy is a great touch of color and keypad feel is nice. Overall touchscreen and speed are perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Love this computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer i bought it as an investment as i was going through laptops like water!!! this is light easy to use and VERY fast

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen, Weight

    Great laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen, keyboard, speakers, and very lightweight. Processor works fine for most tasks, slows down significantly when running intensive programs

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop. Love that it is light-weight, screen is perfect size, and the overall product is what I was looking for in a school laptop.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking some time to leave some feedback on your Surface Laptop! We're pleased to hear that you've been enjoying it so far.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Pros mentioned:
    Speed, Weight

    My Favorite Travel Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part of this for me is how light the laptop is while traveling. Reliable, fast and very light for traveling with.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen
    Cons mentioned:
    Usb ports

    Sleek but a gamble.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll keep this simple. Pros: - Screen resolution and brightness. - Style is superb. Colors are gorgeous - Keyboard and track pad are great. - Windows hello is fantastic. Cons: - Zero repairability. If it breaks it's trash after warranty. - Keyboard material feels like it's super glued on and will peel within a year. - No usb-c and 1 usb A port. Unacceptable at this price point. - ssd is pathetic. Read write times are 2012. - mediocre cpu. (Let it slide a little) - windows 10 s is a gimmik to lock you in to their ecosystem. After the free pro upgrade ends this device will be 1 star. - Finally, Windows 10 still spies on your every click.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great innovation from Microsoft. Little expensive for a laptop with i5 processor, but the sleek design and the light weight beats it.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen, Weight

    Happy to have my Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After years of using a Mac, I made the switch to PC land. My Surface Pro is just what I needed. It's light weight, blue (Purple wasn't an option), touchscreen and portable. I'm getting used to using it, but so far I love it.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen, Weight

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my computer about a month ago and I love it! Great for a college student. It’s light, durable and the touch screen is awesome!

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is easy to navigate and very friendly user. It is very light and easy to carry. Its just right for my school use.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touchscreen

    Excellent Portable Solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for home and taking classes. Excellent portability and powerful ease of use. The touchscreen also very helpful.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is real nice. Fast and slim. Real professional look.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Ram

    Great for a traveler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is the ideal computer for someone who typically works with a docking station but would like the flexibility to work easily from a plane. Powerful processor but not ideal for high RAM programs.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for your honest feedback on the Surface Laptop. We're glad this device has been the perfect travel companion for you. With this compact design, and ability to dock into desktop mode, you don't have to sacrifice your favorite set-up! We appreciate the positive review!

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Weight

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted! Light. Portable and precise! This is a great purchase for a college student! Can’t wait to use it more

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      The Surface Laptop is a phenomenal device for students! We're so thrilled you decided to give it a try. It's easier than ever to power through those tough study sessions with the Surface Laptop's powerful performance, and impressive battery life. Congratulations on furthering your education, we wish you the best of luck in all your endeavors!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Speed, Weight

    New replacement laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the face recognition. This is my third laptop computer and a big improvement over my last. Lightweight and faster.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled to hear you're loving your Surface Laptop so far! We're proud of our lightweight, yet powerful design. Thanks for the excellent shout-out!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Speed, Weight

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is so stylish and conveniently light weight. It’s fast and modern. I’m very happy I switched to the Microsoft surface.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight
    Cons mentioned:
    Usb ports

    Lightweight and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited to try this Surface. It's lightweight and very fast. However, it doesn't have USB ports or an HDMI port for easy connections.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Great portable laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a job that requires me to transport my computer. Iove it. It is easy to use and lightweight.

    I would recommend this to a friend
Page 14, Showing 261-280 of 999 reviews
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