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Customer Ratings & Reviews

Your price for this item is $1,234.99
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The comparable value price is $1,299.00

Customer reviews

Rating 4.7 out of 5 stars with 999 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Surface Laptop's lightweight design, responsive touchscreen, and ease of use as significant advantages. Positive feedback also highlights its impressive battery life and performance capabilities, along with its sleek aesthetic. However, some users express concerns about the limited number of USB ports and the price point. A few customers also mention limitations related to the operating system and RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 999 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Surface Laptopnis amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, powerful and not a tablet. This is better than my MacBook Air!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Lightweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a computer to take when traveling smaller and lightweight but powerful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that the laptop was worth for the price that I got it for. Even though its bit expensive compared to majority, the functionality makes up for it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Sleek and powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. Has plenty of battery life. Processor is very capable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    From start up not to impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from owning a macbook pro for the last 6 years. I thought that I would give Microsoft a shot with the surface laptop. Upon going through the start up process I notice that there was a bit of lag. Once I was done I wanted to surf the web and I was shocked how it long it took for the internet to open up and load the page. I put my 6 year old macbook pro next to the surface to do a side by side comparison. Was much slower and the material around the keyboard is nice but just doesn't seem like something that will hold up. Had to return it and ended up for with a macbook and was a huge difference. I'm sure the surface is fine for people that just use it for school and studying.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Nice and lightweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop I have arthritis and it is nice and light and easy to open.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best 2-in-1 laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight with high resolution display and great overall performance

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A fine machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Notebook spin 7 first ever laptop. It quit picking up any wifi signal. And it was slow. I traded it in for this fine tool it is a beautiful and fast high functioning laptop. It's solidly built for Windows it not bogged down with internal junk like the Spin 7 was. This is my new baby and I love it so very much I use it for online school and it is a dream.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the great shout-out! We're delighted to hear you're loving your purchase of the Surface Laptop. This is certainly a powerful device with brilliant display, high speed, and amazing battery life. We hope you continue to love all the Surface Laptop has to offer!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very slim and working very well but a bit expensive i think

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touchscreen

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen and volume. Battery lasts. Everything is easily accessible

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, great sleek look and very fast. Very lightweight as well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Excellent Laptop for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight, fast and powerful laptop. Just a pleasure to use.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Worth the buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, sleek, and lightweight. Don’t wait buy it today. We love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Perfect laptop for college!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a light weight laptop that very easy to use! Perfect for college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer. It works great for my new small business. It is smooth and easy to transport. The bonus is the awesome cobalt blue color!

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Windows Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever! I purchased my laptop while completing my masters course for business. I purchased the pin as well as the wireless mouse. The touch screen makes things so easy and the pin ... OMG jotting notes never felt more fun. I highly recommend this laptop. Worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Im glad I purchased this laptop. Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the light weight and size of this laptop. Easy to carry.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a new laptop since my MacBook became a bit old but I didn’t want to pay so much for another laptop for school so I decided to go look for open box I was looking into this computer for several weeks . I came into an amazing deal i bought this laptop open box and I would recommend this computer to any student has touch screen and easy to work.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad to hear that you have been loving your Surface Laptop experience! It sounds like it's made a great fit for you studies, and we hope you continue to enjoy your device.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight. Fast. Just what I needed for work and play.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    It's a perfect laptop for a college student.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very light, portable laptop that fits in my backpack.

    I would recommend this to a friend