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  • Front. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 1. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 10. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 11. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 12. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 13. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 14. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 15. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 16. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 17. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 18. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Microsoft Surface Laptop video 0 minutes 30 seconds
  • The Power of Pen and Windows Ink video 0 minutes 30 seconds
  • Features: Microsoft Surface Laptop 13.5" Touchscreen video 0 minutes 54 seconds

Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Burgundy

Model:
DAG-00005
SKU:
5855910
Highly rated by customers for:
Your price for this item is $1,234.99
Clearance
The comparable value price is $1,299.00

Customer reviews

Rating 4.7 out of 5 stars with 999 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Surface Laptop's lightweight design, responsive touchscreen, and ease of use as significant advantages. Positive feedback also highlights its impressive battery life and performance capabilities, along with its sleek aesthetic. However, some users express concerns about the limited number of USB ports and the price point. A few customers also mention limitations related to the operating system and RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 999 reviews

  • Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive speed and portability. The speakers are lush and the screen is crisp.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Great build, snappy memory and processor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed that my Surface Pro 3 had a cracked screen. I hate to have to replace what was otherwise a good system. But this is better in many ways. The processor is fast and the 8GB of memory can take everything I throw at it.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Gets the job done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for school work. The battery lasts for a decent amount of time when used just for work, though it does lose battery faster if you're playing a game that uses some decent graphics. Overall, it's a nice laptop to have.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Excellent laptop for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, excellent battery life. Great for student. I bought this one and the m3 version, this one does make fan noise when running intensive application and I can heard it when in a quiet environment. Most of the time it's silent.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend

  • Quick, stylish Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is amazing in every way. My only issue is that it had an issue with crashing. Mine was crashing about once a day. Infuriated, I contacted Microsoft support. Technical support wasn't easy; it was long and stressful. After all, I did get the crashing issue to stop and now I'm very satisfied.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend

  • Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size and design look neat. I prefer the blue and silver color.

    This review is from Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive - Graphite Gold

    I would recommend this to a friend

  • Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop, fastest, perfect for what I do! And love the backlit keyboard.

    This review is from Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive - Graphite Gold

    I would recommend this to a friend

  • Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Nice quality and work smoothly, very happy with the purchase

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend

  • Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service and good product in stock, easy to get associates help

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend

  • So far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this laptop for a short time, and so far I’m enjoying it’

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Great Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this as a Mother’s Day gift for my wife and she loves it. It’s light weight. She’s had it over a year and haven’t had any issues. The virus protection is phenomenal. Yes I would recommend this laptop.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Amazing computer for Microsoft lovers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has some of the best features and programs for office or business related work, also due to the unique need for Microsoft apps, it greatly reduces hacking, bugs and increases privacy preferences. The keyboard is amazing!

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Amber,

      We appreciate you taking the time to leave a review! We're so glad to hear that you think this is an amazing device for Microsoft lovers, and thank you for being part of the Surface family!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Pros mentioned:
    Touchscreen

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sales associate was amazing - I actually purchased a more expensive computer than he suggested for my use. I am used to a suface(had and old RT) just needed a little more

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Judy,

      It's great to hear about your exceptional experience at Best Buy. We hope you enjoy the upgrade!

      Best,

      Amanda
      Surface Customer Care Microsoft

  • Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product and would recommend Microsoft products to anyone!

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend

  • Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Surface laptop is the best. I would recommend to friends.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend

  • I don't understand what to post right hear the ca

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would prefe this laptop to anyone it is a pretty good computer

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Very impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a die hard Apple user. I love my Apple products. I was a bit hesitant about buying the surface. Sure glad I did love the unit. Loads and runs super fast. This is a very functional unit. Would buy again.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Great laptop for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its works fast. Its Easy to carry. Its very light.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend

  • really nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really nice laptop quick start extraordinary functions

    This review is from Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive - Graphite Gold

    I would recommend this to a friend

  • Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad online payment system, but I think it is fine

    I would recommend this to a friend
Page 22, Showing 421-440 of 999 reviews
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