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  • Front. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 1. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 10. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 11. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 12. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 13. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 14. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 15. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 16. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 17. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 18. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Microsoft Surface Laptop video 0 minutes 30 seconds
  • The Power of Pen and Windows Ink video 0 minutes 30 seconds
  • Features: Microsoft Surface Laptop 13.5" Touchscreen video 0 minutes 54 seconds

Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Burgundy

Model:
DAG-00005
SKU:
5855910
Highly rated by customers for:
Your price for this item is $1,234.99
Clearance
The comparable value price is $1,299.00

Customer reviews

Rating 4.7 out of 5 stars with 999 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Surface Laptop's lightweight design, responsive touchscreen, and ease of use as significant advantages. Positive feedback also highlights its impressive battery life and performance capabilities, along with its sleek aesthetic. However, some users express concerns about the limited number of USB ports and the price point. A few customers also mention limitations related to the operating system and RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 999 reviews
  • Pros mentioned:
    Speed

    Great computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this computer for my daughter to begin college. She uses it daily and loves it. Fast processor and can handle everything she has wanted it to do. Very pleased.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted to hear this has been the perfect fit for your daughter as she starts her college career. The Surface Laptop is brilliant for students who are on-the-go. Between its lightweight design, and long lasting battery life, accomplishing assignments through the day is a breeze! We're wishing your daughter the best in all her educational endeavors.

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Graduation Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this laptop to our daughter for graduation to use in college. She LOVES it! It is light weight and easy to put in a backpack. It has everything she needs for college!!

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loved this laptop! It's light and has a great battery life. I use it for school and it comes in very handy. Overall, it's a great buy! Highly recommended

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Good Alternative to Macbook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Very easy to use and set up. Has all the features my MacBook did at $300 cheaper price. Hooked it up to a docking port and my monitor looks great

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for raving about the Surface Laptop to the community. We're delighted you're loving the brilliant display, and ease of use. We know switching between operating systems can be somewhat of a daunting task, which is why we have some great tips to help you make the switch. Try checking out our tips here: https://support.microsoft.com/en-us/help/4023448/surface-switch-from-mac-to-microsoft-surface.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a beginning college student, this laptop has proved great for the amount of writing I have to do. The battery longevity is great and it charges fairly fast.

    I would recommend this to a friend

  • Surface vs Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a long time Mac user but my company wrote software that only works on a pc. Gotta say this machine holds up to everything I love about Apple. Intrigued now about the other surface products.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend

  • Super slim laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love how slim this laptop is. It's so easy to carry around and use. The only thing I wish is that I got the i7 instead of the i5. It's running a bit slower than I expected. Overall, I'd recommend this laptop. In love with the burgendy color!

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Solid computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get a great screen, key of that is nice to use for long periods and a trackpad that is smooth and responsive. Perfect for a student. Nothing has slowed it down so far.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is convenient to use and bring it everywhere. Window 10 is quite stable. Its battery is about 10-12 hours long. We have not had any problems since we bought it.

    I would recommend this to a friend

  • Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was searching for a Windows laptop that had decent specs and a beautiful design. The Surface Laptop did not disappoint. I've been very happy with this purchase!

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Derek,

      We're thrilled the Surface Laptop has been the perfect fit for you! We pride ourselves on providing our customers with powerful devices with sleek lightweight designs. We're delighted to know we hit the mark! Thanks for sharing your positive experience with the community!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Touchscreen

    absolutely adore.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i've used only macbooks for a long time, the switch to microsoft was seamless and so easy. touchscreen works wonderfully, i use it for school and occasional gaming.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Sounds like the Surface Laptop has been able to do it all! We're happy you made the switch and that we had the opportunity to impress you. Thanks for sharing your feedback.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • excellet little laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great size, excellent for travel, fantastic build quality. Microsoft hit a home run on this one, and i would really recommend going for the i5 version.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife and she has loved it. Super fast. Does everything you ask it to. She is usually pretty hard on electronics, but this has held up well.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Great computer with some good qualities.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen, doesn't really have a good camera. Typing is a little difficult since the cursor just jumps to random places at times, or deletes your whole sentence sometimes, which can be frustrating. Other than that I absolutely love this computer.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Vivian,

      Thanks for sharing your honest review with the community! We're sorry to hear that you're encountering some issues with your device. We'd like you to know we're here to help! Usually when you encounter minor issues such as these, this can be as simple as properly installing updates to your Surface device. We highly recommend running your Surface Diagnostic Toolkit in order to diagnose and fix whatever is going on with your Surface Laptop. Find out how to run this easy and free tool here: https://support.microsoft.com/en-us/help/4037239/surface-fix-common-surface-problems-using-surface-diagnostic-toolkit.

      If you should encounter any additional questions or concerns, our support team is always happy to assist you. Please feel free to reach out here: https://support.microsoft.com/en-us/contactus/.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Microsoft Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very knowledgeable about products available and recommended the surface. It has performed very well at work. It is very fast and has made my job easier.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an excellent laptop. My son uses it in his nursing program. Great graphics and strong battery life. I would definitely recommend this laptop.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Excellent

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best laptop so far. I have been using it for tge past 2 years and its still in excellent condition and it still fast.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    A great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to my old Sony VAIO, which I loved, this Microsoft Surface is light years ahead of the VAIO. Wish I'd gotten one before now! Worth every penny!

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Really nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been using a beast of a laptop, a heavy 17" Dell. I love how light and portable this one is. My favorite function is facial recognition. I always HATED having to type in a password to access my own computer, so this is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    AWESOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this computer. Super easy to use. Paired right up with EVERYTHING I own. Could not have asked for a better purchase. And cool texture to. LOVE IT!!

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're so glad you're loving your new Surface Laptop! We're thrilled to know the Bluetooth functionality works seamlessly with your favorite devices, and that the Alcantara material has been a comfortable design. Thanks for the awesome shout-out!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

Page 24, Showing 461-480 of 999 reviews
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