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Customer Ratings & Reviews

Your price for this item is $1,234.99
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The comparable value price is $1,299.00

Customer reviews

Rating 4.7 out of 5 stars with 999 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Surface Laptop's lightweight design, responsive touchscreen, and ease of use as significant advantages. Positive feedback also highlights its impressive battery life and performance capabilities, along with its sleek aesthetic. However, some users express concerns about the limited number of USB ports and the price point. A few customers also mention limitations related to the operating system and RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 999 reviews
  • Rated 4 out of 5 stars

    Love except for Windows 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great computer but Windows 10 has caused many problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great work laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and easy to use, this computer has everything you need and more. Highly recommend for both personal and work use

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for recommending Surface Laptop to the community. We're delighted to hear that this has been an intuitive machine for you to use for both work and play. We hope you continue to enjoy all Surface Laptop has to offer!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the outlook is great and fashion. I gave it to friend as a gift

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Great MacBook Parallel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a Windows parallel to a MacBook this is it. The plus is it has a touch screen and actual USB ports!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome! Great battery and reliability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one and purchased this one for my daughter. She and I both love it. It’s quick, has a great battery life and is reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slim- Sleek and versatile

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been extremely convenient to work at home for work- controls and screen size are not too small or cramped.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Nice computer for someone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer did not fit my needs unfortunately. I play online games and didn't realize until too late that this computer wasn't what I needed. It's a nice enough computer, fast etc. but not the right one for me.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for your honesty! Depending on how processor intensive the games you are trying to play the Surface Laptop with i5 processor and 8 GB of memory might not be the best fit. As a general tip, take a look at the minimum and recommended specs of your favorite games and shop for a device that matches or exceeds those specifications. We know you will find the device that's perfect for you.

      Take care,

      Amanda
      Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great laptop! I love it for reading and marking papers. It's light weight and super thin. Love the color burgundy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice. I love it. Very sleek.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my Windows Surface laptop. It is lightweight and compact yet has all the room I need to do all I need to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Surface Laptop i have bought and also a Surface Book. Fast, reliable trouble free. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop!! I'm a college student and this is the best one I've ever owned. Amazing for taking notes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best laptop so far

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a dell and macbook, but fell inlove with this laptop when I bought it. Easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Great item love the touch screen and functions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This just what my daughter needed for school. Great compliment to her 17 in laptop. She loves the touch screed and added functions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer it's super awesome very easy to use. It's like and looks great works very well for college student especially

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought fir my son heading to college. He had raved about how great it is. Buy one you will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fantastic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Microsoft laptop that I bought and I am more than happy with it. Speed of start up and shutdown is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great laptop for a simple student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its thin size and weight truly makes it convenient to bring around as a student. Its also efficient and surprisingly quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great design with performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great laptop with beautifully designed. It exceeded my expectation. Thank you microsoft for this masterpiece.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      You're certainly welcome! We're thrilled that you were pleasantly surprised with the amazing performance of the Surface Laptop. Thanks for raving about us to the community!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I have ever owned. Great for travel becasue it is so lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Computer is fast and very responsive. I like the facial recognition. It runs a full S Windows mode.

    I would recommend this to a friend