Customer Ratings & Reviews
- Model:
- DAG-00005
- SKU:
- 5855910
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the Surface Laptop's lightweight design, responsive touchscreen, and ease of use as significant advantages. Positive feedback also highlights its impressive battery life and performance capabilities, along with its sleek aesthetic. However, some users express concerns about the limited number of USB ports and the price point. A few customers also mention limitations related to the operating system and RAM.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Speed
Wonderful laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop. I was a very early adopter on chromebooks (and netbooks before them) because I wanted something light and easy to use with a long battery for cross-country flights if I wanted to do some writing. This is that and more - with strong processor and memory options that could make it a more than adequate gaming rig as well. This is the laptop Microsoft fans have been wanting for years.
I would recommend this to a friend - Pros mentioned:Battery life, Speed, Weight
GREAT LAPTOP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is great, its speedy, very thin and has a great battery life.
I would recommend this to a friend - Pros mentioned:Ease of use, Touchscreen
Lightweight laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this just a few weeks and we love it. Best decision was to trade up. The speed to turn on and off is better than the older models. The speed of the whole system has surprised me. I got the features I need for my business. This is lightweight and easy to travel with. I like the style of the charging cord compared to others in the past. Touch screen is a plus.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're thrilled to hear you're loving the new features we have added through the years. We're very proud to consistently be innovating with our devices, to present devices that our customers will love. Thanks for calling out some of your favorite features to the community!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Battery life, Touchscreen
Great everyday laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to have a MacBook Air and thought I would go with the updated model, but the Surface Laptop's specs and price was too hard to resist. I do not regret my decision at all! The keyboard has a nice feel, battery life is great, and the screen is beautiful. My only gripe is that I wish there were more expansion options. Otherwise, I love this laptop!
I would recommend this to a friend - Pros mentioned:Speed, Touchscreen
Many good qualities
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy the new tech available on this laptop. its very fast. Like the SD HD. Avoids the overheating issues of older HD. screen is super clear. touch screen is smooth. Still trying to adjust to only get programs from MS store. Doesn't always have the programs that I want, but I've been able to get what I need to operate. The look and feel is really smooth.
I would recommend this to a friend - Pros mentioned:Speed, Weight
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a fantastic product, very light and quick! The size is also perfect
I would recommend this to a friend - Pros mentioned:Speed, Weight
Great and smooth fast computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Fast, slim , lightweight for school. Very great in general.
I would recommend this to a friend - Pros mentioned:Speed, Weight
Love it! So easy to use!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recently decided to go back to school and choosing a laptop that would be prefect for my needs was hard to decide. Best Buy made it easy to choose exactly what I was looking for online under the filter and sort. I love my Microsoft surface laptop! It’s easy to navigate and fast. I also love that it’s super lightweight and I can take it with me when I travel.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Asha,
We're glad to hear you found exactly what you were looking for! We're thrilled to be apart of your journey continuing your education. Congratulations on the big decision to go back to school!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Battery life, Speed, Weight
Light and easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Light and easy to use. Loads fast and holds charge for a longtime
I would recommend this to a friend - Pros mentioned:Ease of use, Speed, Weight
Slim, beautiful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is lightweight, fast, and easy to use. Great purchase.
I would recommend this to a friend Good Laptop, Bad Windows
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is a nice laptop, build quality and performance are excellent. Aesthetic is top notch. Get it now, while you can update it to Windows 10Pro for free. Quite disappointed Microsoft has chosen this way to saddle the laptop.
I would recommend this to a friendexcellent laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop so far, its fast, versatile, sleek and small and compact. The only thing i guess i would, if i could, knock off half a star is that the touch screen seems sort of useless if you cant flip the screen to use a tablet. I know the surface pro and surface go do this, but this one had the best specs for the best price.
I would recommend this to a friend- Pros mentioned:Touchscreen
AMAZING LAPTOP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely LOVE my Surface Laptop! It's amazing for students and the touch screen feature comes in handy all the time. Highly recommended!
I would recommend this to a friend - Pros mentioned:Ease of use
Amazing Business Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to replace my desktop home business computer. My brother in law is in tech, and he suggested we use a laptop with a docking station. I am so happy we listened to him, this laptop is absolutely amazing! It blows my desktop computer away in every aspect, and it is so nice to be able to take it on the road and have my whole business computer with me.
I would recommend this to a friend - Pros mentioned:Ease of use, Speed, Weight
best touchscreen laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.loads very fast, is super lightweight, sound is great, easy to use
I would recommend this to a friend - Pros mentioned:Touchscreen
Surface Laptop Stands Out !!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros - Premium finish Pretty colors,Light weight and solid build Touch screen and facial recognition Responsive Keyboard and trackpad (Typing is GREAT) Alcantara Material Cons- Windows 10S Alcantara Material (Tough to maintain the wear and tear) SSD Speeds No USB Type C No 360 degree turn which makes using touch little uncomfortable I loved the look and feel of laptop. I got i5, 8gb RAM, 256gb SSD for 1069$ with couple of student discount coupons. Windows 10S is bad and its suggestible to got for a Windows 10 Pro update ASAP. I'm extremely loving this laptop for my personal use. I've a macpro for my office purpose, but for my personal purpose, surface laptop stands out.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for taking the time to leave a review for us. You've given a lot of great insight on what you're enjoying and disliking, and we made sure to share all of that feedback with our team.
Thank you,
Victoria, Surface Customer Care
light weight, screen size and quality excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is definitely a step up from my 5 year old equipment and meets or exceeds all my expectations. Very pleased with my purchase.
I would recommend this to a friend- Pros mentioned:Weight
Great Light Weight Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t believe how light this Surface Pro is compared to my old laptop computer! It is perfect for my everyday business was travel needs
I would recommend this to a friend - Cons mentioned:Price
Very Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Laptop After having the laptop for a week or so realized my old lennova was just as good and new one was considerably cheaper. Wish would have went that route but am still satisfied with the product as a whole.
No, I would not recommend this to a friend - Pros mentioned:WeightCons mentioned:Usb ports
Great size!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight, compact and fits into a bag! Unfortunately, only has one place to plug in a wireless mouse or memory stick.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for calling out the Surface Pro's lightweight and compact design. This design, however, does lead to less room for additional ports. Luckily, there is s Surface accessory that addresses the need for more. We recommend looking into the Surface Dock which expands the capabilities of the device with an additional 4 USB 3.0 ports. While it's designed for desktop use, it's small enough to travel with you depending on your needs.
Take care,
Amanda
Surface Customer Care
