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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 249 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's battery life and overall performance. They appreciate that everything about the laptop is good.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 249 reviews
  • Pros mentioned:
    Battery life, Portability, Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this laptop and I’m very happy with it. It’s fast, easy to use, and works great for everyday tasks like browsing, schoolwork, and streaming. The battery life is good and the design is sleek and lightweight. Overall, it’s a great laptop for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Everything a Windows laptop should be

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Surface devices since my job got me a Surface 2 years ago and I am continually impressed by Microsoft's progression in the PC market. Their new Surface laptop is the perfect example of their evolution in both software and hardware. Upon unboxing, you will immediately appreciate the build quality of this laptop; No cheap plastic, it's solid aluminum casing is both durable and lightweight. Setup with Windows was very easy and I love that Microsoft doesn't load their products with bloatware like other brands. I am not a heavy user; I use my laptops for web browsing, watching videos, emails and sometimes music. I take into my living room when watching TV and take it outside with me in nice weather. I can not tell you if this is the machine for you to do photo or video editing, but it performs perfectly for my needs. The screen is vibrant, the speakers sound surprisingly good, battery life is incredible and the typing experience is fantastic. It has plenty of memory, a great processor and has been a pleasure to use. If you haven't tried a Surface device, do yourself a favor and pick one up. Skip the other brands, Microsoft has set the bar high.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Speed

    Rated 5 out of 5 stars

    Basically a Windows Macbook Air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Surface Laptop Copilot+ PC exceeded my expectations. It’s incredibly fast thanks to the Snapdragon X Plus, and the battery life lasts all day without needing a charge. The 13" touchscreen is sharp and responsive, and the build quality feels premium. It boots quickly, handles multitasking with ease, and stays cool and quiet. Perfect for productivity, streaming, and on-the-go work. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 5 out of 5 stars

    Decent, capable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a student juggling research, writing, and data analysis, the Surface Laptop 13-inch has proven to be an invaluable tool. The keyboard is exceptionally comfortable for long typing sessions, and the battery life easily lasts through a full day of intense work. Although it has limited port options, its performance, portability, and responsive touchscreen more than make up for it, making it a reliable tool for my stidies.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Exactly what I wanted

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starting a new semester with a university. I had a few features that I wanted. Quiet but easy to navigate keyboard for typing in class. Quality sturdy frame that doesn’t feel flimsy. A responsive and seamless touchpad experience. A long lasting battery that doesn’t have me scrambling for an outlet. I got all that and more with this laptop. The screen is very clear and responsive, the UI features are simple and fun. The touch screen is a great added thing I never knew I needed until I had it. Sometimes it makes excel work so much faster. It’s lightweight, long lasting battery, and feels like a much more expensive laptop. It’s a not the easiest to open however its strengths heavily outweigh its weaknesses for a simple, academia workflow.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed, Touchscreen

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is so fun. I bought it to play more games, but also to use as a work computer. It is fast, touch screen, sleek, and has great features. Definitely an improvement from my Macbook.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed, Touchscreen

    Rated 4 out of 5 stars

    Early Christmas present for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for a new laptop for a while now. After some research and recommendations from friends, I chose this Surface laptop and, so far, I am not sorry. It works really fast and I love that it has touch screen as well. The battery life has been amazing, as advertised. We'll see how long it holds up. I did take away one star because the mouse randomly disappears on me. I will be taking it in to the Geek squad to get it checked so hopefully that's an easy fix. Fingers crossed*

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 5 out of 5 stars

    Med School

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great to help me learn to use AI for school and personal. LIte weight is nice for taking with me. Battery life so far is great.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Extremely Light, Extremely Fast and Well Built

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - Surface Laptop - Copilot+ PC - 13" Touch-Screen I received this Microsoft Laptop a week from the time I am writing this. One word: IMPRESSIVE I have been using laptops for over 35 years, and this machine is a delight. Let me tell you why. First the specs: More than Adequate specs for this PC Snapdragon X Processor CoPilot Built in 16GB RAM 256GB Hard drive 13" Touchscreen 1920 x 1280 Resolution Large Flat Keys Backlit Keyboard 2 Slots for power & peripheral 1 USB Slot Access by fingerprint 23 Hour Battery Life (Untested) Omnisonic Speakers with Dolby Atmos Weight 2.7 lbs. This Surface Laptop contains some excellent specifications that can be modified at purchase. It is built to be extremely fast, very portable and very capable. Its light, well built, doesn't take up a lot of space and surprising. What I didn't expect was how wonderful the sound system is. Probably the best I've heard on a PC. It would be perfect for someone who works on the road. Myself, my traveling days are over but am considering giving my wife my older PC (which I love) and keeping this one. I don't overwork a PC like I used to, but it would work for almost anyone in most situations. I haven't had time to check compatibility with apps but almost everything seems fine so far. I do have a tower defense game I've had since 2010 didn't run on it well, so I won't have that on this PC. However, this is a quality product that I believe will last me for years. The specs and the quality are exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Speed

    Rated 5 out of 5 stars

    “Surface 13” Small Size, Big Performance”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this 13” Surface! It’s super light, the screen is crisp, and the battery lasts all day for work, Netflix, and notes. The keyboard feels premium, and it’s fast enough for multitasking without slowing down. If you need a sleek, reliable laptop for school, travel, or daily use, this is a perfect choice!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    I love this device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop that was not too expensive, too heavy, or too big, so that I can carry it in a bag as I check on my students or while in the lab. 10" was my goal. I am extremely happy. Did I mention the battery life!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 5 out of 5 stars

    Perfect for business and travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Runs everything I need in terms of Microsoft business applications and the battery life is excellent (will go for two days of continuous use without needing a charge). Also small enough to be super portable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Executive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Features Copilot+ PC. A new AI era begins Turn your ideas from text prompts into generated artwork. With Recall*, search across time to find the content you need. Understand new languages instantly with Live Captions. Copilot+ PCs powered by the Snapdragon X Plus processor come with 45 Trillion Operations Per Second of NPU power, and they’re all set to transform the way you create, find and communicate. Brilliant Display Immersive Brilliance or Incredible image quality – The 13" PixelSense Flow touchscreen offers a vibrant and immersive viewing experience. All-day Energy Up to 23 hours of battery life¹ for local video playback for uninterrupted streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my college student. Super fast and no fan, but doesn’t get hot. The Snapdragon processor is great. Super portable too at 13 inches.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Touchscreen

    Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with ease of use and love the touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    EasyPC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was easy to set up even for a senior citizen. Love the touch screen. Seems to process searches and apps fairly quickly. Nice, small size. Very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Very good computer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery speed and resolution this computer is one of the best ones

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Display is very clear and long life battery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Speed

    Rated 5 out of 5 stars

    Great college laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! I bought for my daughter for college and it works great. Pretty fast and light and easy to carry

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Touchscreen

    Rated 5 out of 5 stars

    Microsoft Surface Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to use. I love the touch screen feature. The battery life is awesome. The screen is bright and easy to read.

    I would recommend this to a friend