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Customer Ratings & Reviews

$999.99
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The comparable value is $1,249.99

Customer reviews

Rating 4.8 out of 5 stars with 242 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers value the laptop's excellent overall performance, impressive battery life, and portability, finding it smooth and easy to use. They also appreciate its fast processor, modern design, and vibrant color, along with the incredible touchscreen and good size. However, some customers noted a limitation regarding the port selection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 242 reviews
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Perfect WFH Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently swapped my Dell and HP laptops for this Microsoft one, and it’s hands down the best decision I’ve ever made. The performance is exactly where it needs to be, and there are no complications with the battery life. I have a MacBook, and this right here is the equivalent of a MacBook with a touchscreen! Did I mention it’s affordable?!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, holds charge, easy to use, wish keyboard was slightly more elevated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Violet laptop A+!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a laptop that was not a boring color. This one and another brand that makes pink ones caught my eye. I am happy I chose this violet one as there are not any other options in the market for something like this. I am not loving that the keyboard doesn't light up with the "backlight on". I would recommend. I haven't used it that much, it's not been a month of usage but I am pretty pleased with it and the specs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Happy with Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this laptop! Runs super quick zero lags ! along with it being lightweight!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable. Love that it’s compact it can’t fit anywhere. Still works great .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this laptop for a little over a month and I love it! The quality and design is amazing, the system is really quite simple once you get used to it as well! The battery life has served me so well as someone who forgets too often to charge my laptops too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    First Year College Student

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent purchase for my daughter as a first-year college student. She has enjoyed the laptop as it is lightweight and very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. Easy to use and great display quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean, Fast, and Great for Everyday Productivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up the 13” Surface Laptop Copilot+ (Snapdragon X Plus, 16gb / 512 gb) mainly for everyday productivity, and it’s been solid. It’s super light and easy to carry around, which I appreciate since I’m always moving around during the day. The violet color looks clean and different without being loud. It handles everything smoothly, meaning all my work stuff such as lots open tabs, Google Docs, spreadsheets, emails, Zoom calls. No random freezing or lag when switching between apps. The 16GB RAM definitely helps with multitasking. It just feels quick. The keyboard is comfortable for long typing sessions, and the trackpad is responsive. The touchscreen is actually nice for quick scrolling or tapping through things when I don’t feel like using the trackpad. Battery life is one of the best parts. I can go most of the day without stressing about charging, which makes it great for productivity on the go. The AI features are helpful for quick summaries and drafting ideas, but even without that, it’s just a fast, reliable everyday laptop. If you want something lightweight, clean, and smooth for daily work and multitasking, this is a good buy from Microsoft.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Slays!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is King, Microsoft does not dissppoint. The Surface line has always provided the best products Microsoft, a name you can trust, with spectaular offerings that deliver the best of everything. The sound quality is FIRE!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Great student laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is pretty good if you're a student. The battery life is really good and it's lightweight and portable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Best MS Surface Pro laptop!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing system - light, fast, easy to set up! Love the color - violet!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love My Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very lightweight making it easy to travel with. The color is lovely.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent device! (You won’t be disappointed)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this laptop! This is the second surface that I’ve purchased and I love everything about the performance, appearance, software, etc. Definitely a strong recommendation if you’re considering buying one.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    inaccurate color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been loving this computer. The speed is what I needed after using an old slow computer for so long. I only really need it for lesson planning and school work, so it’s perfect for my needs. Only issue I have is that it was listed as purple (and looks like it in pictures) big it is more of a periwinkle blue color. It is still beautiful, just wasn’t what I was expecting.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised. Easy to use and fast. Light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! I had a surface go from 2020 that still runs fast and without issues but I wanted an upgrade, this is a fenomenal laptop and I cannot go back to anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good start with the new computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I am getting used to the changes from my Surface Pro 4 to my new Microsoft laptop, I am finding many new elements that are nice to have, such as the touch screen, and using copilot for written correspondences. I am not the most computer literate person so I have new things to get used to but so far have not found anything that I dislike with the new machine. I really like having a laptop permanent keyboard as opposed to detachable keyboard of the old one.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very elegant. Working good. With all brand new features

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Excellent device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. Fast processor. So Happy with the purchase!

    I would recommend this to a friend