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Customer Ratings & Reviews

$999.99
Save $250
The comparable value is $1,249.99

Customer reviews

Rating 4.8 out of 5 stars with 242 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers value the laptop's excellent overall performance, impressive battery life, and portability, finding it smooth and easy to use. They also appreciate its fast processor, modern design, and vibrant color, along with the incredible touchscreen and good size. However, some customers noted a limitation regarding the port selection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 242 reviews
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate that helped us pick this laptop was extremely helpful, knowledgable, and patient. This computer meets all the needs we were looking for. Its compact and light, it also has a fast interface and sleek look. Great for everyday use and office work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop for my daughter for college and it works great for her. Everything she needs on it and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS surface

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good but I believe the one we received was defective. We got an immediate replacement for the same device

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pop up ads

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product with one exception. Pop up ads are impossible to remove except by turning off the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Wish I could turn off copilot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer looks great and has an amazing battery life. The screen is not too bad. The biggest issue is that copilot makes this computer occasionally lag. I would probably spring for a model that has better internals and hopefully that would not be an issue. When it is not lagging it is a pretty good computer. I would wait for a sale.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    LOVE, LOVE IT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses it for his music, song writing, and other work related matters. He loves it. It's easy to carry and light on the shoulders. It has the best hardware and software included.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Little Purple Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is just awes. Easy setup the key are very responsive. Touch screen works great. Laptop works well. Even recommended it to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect Apple Alternative

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife needed a non-Mac computer, and this was it. A Windows based computer that had a similar Apple feel. She loves it. Everything is sleek and well maintained. It has a high-quality build. No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size and functions are perfect for my daughter's use at college. This has been an excellent choice. Would recommend to other students.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got a replacement

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased the laptop on August 24. Right away, I noticed it was getting unusually hot while charging. About a week later, it began glitching frequently, which raised even more concern. Thankfully, I caught these issues just in time—still within the 15-day refund window. I was able to return it and get a replacement, and I’m hopeful this new one will perform as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I regret buying a MacBook Air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my girlfriend recently for productivity tasks and light gaming. It handles both exceedingly well. Now I regret buying an Apple product because this product is much better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ok, so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected the speed to be a little better, but I really haven’t seen a difference from my previous computer purchases. Overall, everything else seems to be moving very well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Windows all the wayyy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best!!! Apple who! I have two, one for work and one for school!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    President

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product I would buy another one if I needed to

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for work. Screen quality is great. Very fast laptop and storage size is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great small laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely perfect small laptop that enables me to check emails, social media and a little bit of work. Also great to travel with. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow it’s safe and fast and I’m very happy to use best buy not the first time

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great small laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect if, like me, you also prefer a powerful device that's not too big. Battery life rocks. Touch screen is great. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    would buy again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth and easy to use. Still getting used to copilot. Lovely color

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Microsoft Surface lapton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was undecided as to which laptop to buy. I honestly do not regret buying this laptop. The function is extraordinary. It's fast, and it won't freeze with many tabs.

    I would recommend this to a friend