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Customer Ratings & Reviews

$1,099.99
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Customer reviews

Rating 4.8 out of 5 stars with 248 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's excellent overall performance, impressive portability, and long-lasting battery life. They also frequently praise its fast processor, modern design, and responsive touchscreen. However, a minor point of concern for some users is the limited port selection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 248 reviews
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Enough for a day's work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience comes as a long time MacBook user. I went through my college years using my HP Envy x360 15-inch. I always had a PC and a MacBook. I used my MacBook as my main machine because the battery was so good. However, work requires me to use Windows so I definitely needed something to get the through the day. The time came to replace my HP this year as the battery and processor were aging rapidly. I was in between another HP Envy which got me through so many years and an XPS. I even considered the Samsung Galaxy Book. But when Microsoft launched the Surface Laptop 13-inch in purple, I had to get it. The color is BEAUTIFUL and the design is FLAWLESS. I will say it looks more blue-ish than a purple color. It looks just like my MacBook Air and the battery is just as good. I can easily get through an entire day of work (meetings, Microsoft Suite, data processing) without needing to charge it until the next day. I am loving the Copilot function and have found myself using this very frequently. I am not someone who will be hung up on the 60hz display or the brightness nits. It works just as good for me and I am loving it! I compared it to the 13.8-inch laptop but they don't make a violet one! I am also hoping they make cases for this 13-inch laptop as I cannot find one on Amazon. If Microsoft makes another version of this with better refresh rate and screen quality (OLED, peak brightness nit), I will definitely upgrade. But for now, I am content.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This color is perfect for me! The touch screen is a plus, and the system rums smoothly! I love this lightweight laptop and happy to carry it around!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance, Portability

    Rated 5 out of 5 stars

    Microsoft Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Surface is amazing and truly fits my needs. It’s lightweight, fast, and versatile, making it perfect for both work and creativity. The performance is reliable, the design is sleek, and the touchscreen adds flexibility. I’m very satisfied with how well it supports my daily tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and powerful computer. Good design and color

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great value and quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it is perfect for my job and daily needs. The computer feels awesome not too heavy and easy to use! The material feels high end and the color is super cute.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Best laptop I've ever own

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I simply love this laptop!!! I would 101% recommend, it's smooth, the design is amazing, and it is practical for school and work. I wasn't originally going to go for this one, but I found it in store, tied it really quick and was immediately convinced. Plus, it is a pretty color!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    My favorite Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best computer I have worked with. When the lights are off, I am able to see my keys, it runs smoothly and has a great battery life. This computer will help me succeed as a new student at college!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    best touch screen laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like how easily accessible the laptop is its so lightweight and the keyboard feels identical to a macbook i really like the color and the feel of everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing I’m able type easily it has touch screen my favorite part !

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Port selection

    Rated 4 out of 5 stars

    MS Violet laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS Surface laptop 13 1st edition is a little power house with or 16GB Go Ram and 512GB Ram and 21 hours battery is perfect for my work and plan and take along. Took a star a the limited port.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 4 out of 5 stars

    Laptop Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth clean look, amazing battery life, quick connection, and lightweight (great for transportation)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the Microsoft Surface Laptop Copilot+ PC 13” touchscreen. It’s lightweight, sleek, and feels very premium. The touchscreen is bright and responsive, and performance is fast and smooth even with multiple apps open. Battery life easily lasts through a full day, and the keyboard is comfortable for long typing sessions. Overall, it’s a powerful, stylish, and reliable laptop that I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    College student laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good laptop for college students starting out, use your financial aid to get one;) Outstanding battery life and very simple, compared to apple laptops

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Lightweight and easy to use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and easy to use. Love the color option

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love the color!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch screen works amazing and so does the mouse pad. The life battery is also a nice feature but if for playing games like the sims 4, it freezes up sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been a lifesaver for my college classes! My old computer was so outdated that I was struggling to keep up, especially in my engineering class. This new one handles all the software and demands of the course without a hitch. I can actually do my assignments now without wanting to throw my computer out the window! Definitely worth the investment for any student needing a reliable machine

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for daily work and college very smooth fast working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Microsoft surface because it’s easy to use and high end (to me) for a good price! As much as I wanted a Mac it isn’t feasible in my line of work or school! This Surface laptop is small, but mighty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is my work from home laptop and I use it everyday. The price for this gaming laptop was by far the best. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best Microsoft yet!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is my 3rd Microsoft and the best yet! Its easy to maneuver, light enough to carry around, but sturdy to feel like a workhorse. I love this laptop!!

    I would recommend this to a friend