Customer Ratings & Reviews
- Model:
- DAG-00005
- SKU:
- 5855910
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the Surface Laptop's lightweight design, responsive touchscreen, and ease of use as significant advantages. Positive feedback also highlights its impressive battery life and performance capabilities, along with its sleek aesthetic. However, some users express concerns about the limited number of USB ports and the price point. A few customers also mention limitations related to the operating system and RAM.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Weight
Love this laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop.... I am a heavy user of this laptop for both work and play. The battery life is incredible and it travels very well since it is so light and has a bright screen for use on a plane.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Wow! First off, thanks for a great review. We really appreciate you sharing your experience since you are a heavy user of the device. We're proud to hear it is exceeding your expectations in regard to battery life while you travel. Sound like the device is a perfect fit.
Take care,
Amanda
Surface Customer Care
Great alternative for Surface Tablet Users
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to have a larger screen option & more stable device. I love my Surface Pro 4, but sometimes a traditional laptop is better. Very good looking item with sleek and light profile.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're delighted to hear from a Surface fan like yourself. Thanks for sharing your positive experience with the community. We are absolutely delighted that the Surface Laptop has been a wonderful addition to your Surface family. We hope you continue to love the sleek design, as well as powerful performance!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Speed, Touchscreen
Easy to use laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant to switch from a MacBook to a Microsoft surface product but I have to say that I am seriously impressed. It's super easy to learn, fast processor, and I like the touch screen feature.
I would recommend this to a friend - Pros mentioned:Weight
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's compact and light enough for me to carry around to work and school. Love it, and the color is great too.
I would recommend this to a friend - Pros mentioned:Ease of use, Weight
Great Laptop for College
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for college and it is everything that I needed. It is lightweight and thin, making it very portable. Compared to other laptops I have had, this is by far the best.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Victoria,
Thanks for letting us know how you love using the Surface Laptop. We're glad this has been the perfect device for your school work. This is certainly a great machine for students, as it is easy to carry from class to class, and its impressive battery life will help you tackle long days filled with studies. We're wishing you the best in all your educational endeavors!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Speed
Excellent product that was easy to use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this computer because of the size and speed. My granddaughter needed something that she could use in nursing school. It has proven to meet all expectations and more.
I would recommend this to a friend - Pros mentioned:Battery life, Touchscreen
Great laptop for a teacher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter who is a school teacher wanted this particular laptop because of the weight, size, layout of the keyboard, sharpness of the images on the screen, battery life, and price.
I would recommend this to a friend - Pros mentioned:Ease of use, Weight
Great computer for all your needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a wonderful purchase! This laptop does all that I need it to, for a teacher, and more. I love how light in weight it is and how easy it is to travel with me where ever I go.
I would recommend this to a friend - Pros mentioned:Touchscreen, Weight
surface pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy my surface pro. I like how I can use the touch screen and how the keyboard is attached. The best part is how lightweight it is! Perfect for traveling and on the go !
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Danielle,
We're thrilled to hear you are enjoying your new Surface Laptop. We're glad you are loving the lightweight design. We built it with portability in mind so you can take it on-the-go for work or play! Thanks for the kind words, we always appreciate hearing from happy customers.
Kindly,
Jessica
Surface Customer Care
- Pros mentioned:WeightCons mentioned:Usb ports
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop. Super light. Wish it had a card reader built in and another USB but there is an extra USB on the power cord. I ended up picking up an identical lotto for my mom.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Mike,
We're so glad you're loving your Surface Laptop! Thanks for giving us some great feedback. We're always striving to design our devices to be powerful machines that our customers will love. If you're looking to expand your external storage, we have some great options available for you to check out on our support site here: https://support.microsoft.com/en-us/help/4036290/surface-surface-storage-options. We hope this helps!
Kindly,
Jessica
Surface Customer Care
- Pros mentioned:Battery life, Touchscreen
Great laptop for traveling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our organization starting using these laptops to replace the Surface 4 pros. Great for traveling, light weight with touch screen, more durable than the Surface 4. Good battery life.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
It's great to hear that your organization has been loyal users of the Surface line, and that you've found a great fit with the Surface Laptop.
Kindly,
Victoria
Surface Customer Care
- Pros mentioned:Ease of use
Great laptop for a college student
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is very nice and sleek. It’s really good for college students that do a lot of typing.
I would recommend this to a friend - Pros mentioned:Battery life, Weight
Awesome Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one for my son and one for my daughter. They both love it. Love how light weight it is. They did not tell me how long, but they both said it has really good battery life.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're happy that both your daughter and son have been enjoying their Surface Laptops! We agree that these devices are great, and are glad your kids feel the same way.
Kindly,
Victoria
Surface Customer Care
- Pros mentioned:Touchscreen, Weight
Great Laptop!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves this laptop. It is well built, has a great display, has a responsive touch screen, is light weight, and fully meets my wife's computing needs.
I would recommend this to a friend - Pros mentioned:Battery life, Touchscreen
Great working laptop for writing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the battery life so far. I can work for several hours a few days in a row without needing to recharge. Keyboard has a nice feel. I am happy with this laptop.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're delighted to hear you're taking advantage of the battery optimization the Surface Laptop has to offer! Its performance is certainly remarkable! Thanks for calling out this great feature, we're so glad you're loving your new device.
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Battery life, Weight
Like using the pen instead of the touch pad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight for may Granddaughter to carry around campus for her first year at college and should be able to last her for all 4 years.
I would recommend this to a friend - Pros mentioned:Battery life, Touchscreen
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Microsoft Surface laptop is terrific. Very lightweight, long letting battery. It has a touchscreen, so it is as convenient as a tablet in many ways. And very stylish!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Warren,
We're delighted to hear that the Surface Laptop has been the perfect fit! We're proud to offer our customers sleek designs while incorporating powerful performance. We're glad to hear we hit the mark! Thanks for raving about us to the community.
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Weight
Best laptop I've ever bought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has proven to be a great purchase for me. It is extremely lightweight, but can still handle all the task I put it through. I am planning on buying a second one very soon.
I would recommend this to a friend - Pros mentioned:Speed
Nice light weight laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great functionality and Speed. Had some issues getting Bluetooth to sync but all is good now.
I would recommend this to a friend - Pros mentioned:Ease of use, Weight
Good laptop for my needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Similar to the apple air in weight and size. Best Buy sends an email if you need help setting the laptop up. My main purpose for this laptop was for Quickbooks.
I would recommend this to a friend