Customer Ratings & Reviews
- Model:
- DAG-00005
- SKU:
- 5855910
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the Surface Laptop's lightweight design, responsive touchscreen, and ease of use as significant advantages. Positive feedback also highlights its impressive battery life and performance capabilities, along with its sleek aesthetic. However, some users express concerns about the limited number of USB ports and the price point. A few customers also mention limitations related to the operating system and RAM.
This summary was generated by AI based on customer reviews.
Wonderful DEvice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is m second laptop and its realll oputstanding .....
I would recommend this to a friendExcellent laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. One of the best. Better then Macbook pro.
I would recommend this to a friend- Pros mentioned:Ease of use
Most versatile laptop out there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this even though I’m a Mac person because I needed access to windows. Very easy to use and the platform is similar enough to Mac that the transition is painless. Love that you can switch to tablet mode
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're glad to hear that you've been enjoying your switch to the Surface line, and appreciate your feedback on what you love about your Surface Laptop!
Kindly,
Victoria
Surface Customer Care
So Far, So Good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the feel of the Surface Laptop! Works very well so far -- although I did immediately opt for Windows 10
I would recommend this to a friend- Cons mentioned:Usb ports
Great Overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop does not fit all of my needs, but what it does, it does well. I really like it for a day to day tasks and shopping online. It doesn’t work well for photo storage and things like that. I also wish it had multiple USB ports. Reliable and works well overall. The touch screen is awesome!
I would recommend this to a friend - Pros mentioned:Touchscreen
Solid work laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a solid laptop. Not for gaming though. I didn’t buy it for that either. It has a solid build quality. The keys are nice. The screen is beautiful. Really nice competition to a MacBook Air.
I would recommend this to a friend - Pros mentioned:Speed
Excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service while purchasing this laptop was fantastic and all of my questions were answered. The product itself has served ever purpose It has needed to since I purchased it. Highly recommended.
I would recommend this to a friend nice computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought for my daughter as I have one and live it
I would recommend this to a friendCreate computer for college freshman.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is a replacement laptop for one that was used in high school. Who is college he was able to get software for his coursework word processing computers size in functionality is great.
I would recommend this to a friendGreat computer for college
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While the price tag is a little up there, the quality of it is where it makes it worth it. It’s quiet enough, as well as small enough to fit it in lecture rooms without it being bothersome.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is like the Mac book. I needed it for work for my remote desktop and it was very time-consuming to configure the security settings. I was able to get that to go and I love the computer
I would recommend this to a friend- Pros mentioned:Ease of use
Great switch from Mac to Pc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was worried about making the switch to pc after years of being used to a Mac but my surface laptop was so easy to get used to! I love the features! It’s so light, I take it everywhere with me!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Marlene,
Thanks for sharing your experience! Great to hear you were able to make the switch easily and you are loving the device. We're glad the laptop can go wherever you do.
Take care,
Amanda
Surface Customer Care
Beautiful laptop, performs well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Using this laptop for daily web surfing and word processing nothing too intense. Beautiful color, great performance so far. Very thin and love the face recognition feature, would recommend!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're thrilled to know that the Surface Laptop has been a great fit for your day-to-day tasks. We're also glad you have been able to use Windows Hello facial recognition. With Windows Hello, signing into your Surface device is faster, easier and more secure than ever before. Thanks for the kind review!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Weight
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this laptop for my daughter who was going away to college. This is a lightweight sleek laptop that seems to be comparable to a MacBook Air. My only complaint is that I had to buy an adapter for an Ethernet cable and the fact that there should have been more storage space given the price point.
I would recommend this to a friend - Pros mentioned:Ease of use
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant at first to branch off and get a computer that I had not purchased before. The surface is easy to use, very comfortable, great colors, starts quickly and operates easily.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Mario,
Thanks for giving the Surface Laptop a try. We're so glad you are loving your new device! We're delighted to offer our customers options to personalize their device to fit their style. We're happy you have found yours.
To discover all the Surface Laptop has to offer, try exploring our "Meet Surface Laptop" page: https://support.microsoft.com/en-us/help/4037229/surface-meet-surface-laptop. We hope you'll have fun discovering all the neat features of your new device.
Welcome to the Surface family!
Kindly,
Jessica
Surface Customer Care
- Pros mentioned:Touchscreen
Awesome PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had no idea how much I would love my new Microsoft surface. I am older and change can be hard, but the keyboard is so nice to work on . I can be anywhere and print. Love this.
I would recommend this to a friend new laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed new laptop. Thanks to Geek Squad we had help getting the new Microsoft Surface up and running with Office 365. the size is great for carrying during travel on business trips.
I would recommend this to a friend- Pros mentioned:Battery life
Blazing fast and extremely light
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm in loving with my surface laptop. quick boot and blazing fast web browsing and the best battery life. This computer outperforms my MacBook air. Apple watch out for this gem.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Wow! Thanks for calling out the Surface Laptop's speed and battery life. We loved reading your review. We hope you continue to enjoy the device.
Take care,
Amanda
Surface Customer Care
- Pros mentioned:Ease of use
Great for students
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my laptop it’s beyond great for hands on students, research and studying . Would recommend to medical students . Microsoft is just a little confusing but once you get use to a PC it’s amazing
I would recommend this to a friend - Pros mentioned:WeightCons mentioned:Usb ports
It's ok.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't do much. No HDMI cable or flash drive use. You must pay extra for a keyboard and a mouse. The only positive is thst is it is light. I should not have purchased this. It was a waste of money.
No, I would not recommend this to a friend