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  • Front. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 1. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 10. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 11. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 12. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 13. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 14. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 15. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 16. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 17. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 18. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Microsoft Surface Laptop video 0 minutes 30 seconds
  • The Power of Pen and Windows Ink video 0 minutes 30 seconds
  • Features: Microsoft Surface Laptop 13.5" Touchscreen video 0 minutes 54 seconds

Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Burgundy

Model:
DAG-00005
SKU:
5855910
Highly rated by customers for:
Your price for this item is $1,234.99
Clearance
The comparable value price is $1,299.00

Customer reviews

Rating 4.7 out of 5 stars with 999 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Surface Laptop's lightweight design, responsive touchscreen, and ease of use as significant advantages. Positive feedback also highlights its impressive battery life and performance capabilities, along with its sleek aesthetic. However, some users express concerns about the limited number of USB ports and the price point. A few customers also mention limitations related to the operating system and RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 999 reviews

  • Good graphics

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptops graphics are top notch! I have no problem when using it!

    This review is from Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive - Graphite Gold

    I would recommend this to a friend

  • Love the color, sleek, compact look... Just beauti

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems since I have it.. will review again. ok.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend

  • Great for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a regular Mac user, I use this solely for school. I like all of the security features.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Reese,

      We're glad you're loving the Surface Laptop for school! With Windows Hello, signing in is certainly quicker, and easier than ever. We know switching operating systems can be a daunting task, so we have some handy tips for you to use for your new device. Check them out here: https://support.microsoft.com/en-us/help/4023448/surface-switch-from-mac-to-microsoft-surface. We hope you have fun exploring all the features Windows 10 has to offer.

      Welcome to the Surface family!

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my nephew and he love it ..is everything you want in a laptop

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend

  • Great laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it- great color, stands out!.................

    I would recommend this to a friend

  • Nice laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given as a gift, person loved it. Windows 10 is hard to get use to.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend

  • Stopped working after 3 years.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely happy with this product until it just stopped working. Just shy of my protection plan it got suck in a startup loop that could not be fixed. Thankfully I had all my info saved on one drive so I did not loose any information.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen
    Cons mentioned:
    Usb ports

    The Perfect Macbook Alternative

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop for light work and school since I quit gaming and sold my desktop. I was headed to Best Buy to possibly purchase the New 2017 Macbook with the 256GB SSD for $1499. I decided to look at few windows machines before I headed to the little Apple section at my store. I saw this surface laptop and it had the specs I wanted, which was a 7th gen i5 and a 256gb SSD. I saw the price and was impressed by the build, screen, and keyboard. I did a quick google search on my phone to look at the reviews and they were all positive. It had everything I needed compared to the Macbook at $200 less. After comparing the two, I couldnt justify paying an extra $200 for the Macbook, which has a faster SSD and a higher end i5/integrated graphics as well as a brighter screen. These were small things you would not notice compared to the Surface laptop other then the SSD transfer speeds. You get a touch screen with the Surface laptop and I think the keyboard feels more natural then the Macbook's. The speakers on both machines get surprisingly loud and clear from such small laptops. Anyways, I left the store with the Surface laptop and am very happy with my purchase. Microsoft made a great machine that's on par to compete with the macbooks!

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend

  • Great work computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to show someone educational Material since it is touch screen.

    I would recommend this to a friend

  • power and portability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only complaint is that it is not offered in a larger screen size

    I would recommend this to a friend

  • Pretty cool laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat n nice, i really like the blue color. My husband really likes it.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend

  • Great laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always my plusure to buy from best by as akaways i find what i want

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend

  • Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only thing is it comes in handy the pen that you have to buy separate.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend

  • Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and would buy another. Great for college students.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend

  • Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had much time to work with it yet but it seems simple enough

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend

  • Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very nice as well as having nice features..

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend

  • Great computer for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little frustrating I can't download apps outside what s approved

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend

  • Packed full of features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. But we have not gotten our store rewards.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Barb,

      We're glad to hear that you've been enjoying your Surface Laptop! We understand your frustration about not having received your store rewards, so we would suggest you contact your local Best Buy store, or Best Buy's customer service team to have them look into this for you.

      Wish we could be of more help!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great laptop, would recommend to anyone going to college!

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend

  • Poor power supply

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop itself i have no problems with. However this is the second time in the 2 year period since I've owned this laptop that the power supply needs to be replaced because it just stops working. Totally unacceptable!.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    No, I would not recommend this to a friend
Page 47, Showing 921-940 of 999 reviews
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