Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,299.00
Save $400.99
The comparable value is $1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 204 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
92%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, long battery life, and very fast processor speed. They also value its manageable portability, exceptional design, and light weight. The inclusion of a nice touchscreen and a natively interactive AI assistant further enhances the user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 204 reviews
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    A fantastic laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really is one of the best laptops out there today. I am sure you have read some doubts out there on whether the software you use will work on these Snapdragon ARM chips. Do your research, for sure, but the number of apps that work natively or under emulation is growing. The machine is fast and responsive. Battery life is great (unless you switch to best performance mode of course). The display is beautiful: I now want only a 3:2 ratio. And my favorite part is the keyboard: it's great to type on, alongside the large haptic touchpad. My only wish is that the screen did support stylii, but it's not a deal breaker as touch works well (and one can use one of those old school, cheap, find them everwhere rubber tipped pens that mimic a finger touch). I highly recommend the Surface Laptop 7.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Processor speed

    Rated 5 out of 5 stars

    Home run for many users - although pricey

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built, fast, very impressive battery life, gorgeous display, responsive joyful trackpad, decent keyboard and nice webcam. Do your research around which apps you regularly use have an are ARM native version and you won’t be disappointed. This feels premium in hand with the performance to match. Don’t expect to game at all - not with this processor and gpu. One could argue the starting cost of entry is too high, but still a pleasure to own.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Processor speed

    Rated 5 out of 5 stars

    For college life.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and powerful. Great speed. It gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    The Ultimate Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Surface Laptop 7th Edition with Copilot+ is a standout device. Its 13.8" touchscreen, powered by the Snapdragon X Elite, delivers vibrant visuals and smooth performance. With 16GB of memory and a 512GB SSD, it manages multitasking and storage effortlessly. The AI-accelerated features enhance productivity, making it ideal for both work and play. The ultra-thin design and long battery life add to its portability. Overall, this laptop combines power, intelligence, and elegance, making it a top choice for users seeking a versatile and efficient computing experience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    A compact and quiet laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I daily drive an Acer 516 GE (Chromebook Plus) and a MacBook Pro M3 Pro; as a result, I became very accustomed to stellar battery life and standby time. I can't say the same for any of my WIndows laptops, until now. Knowing that it'll be ready to go without worrying about whether or not I remembered to charge it yesterday alone is worth it. Beyond that, I love this device's screen, keyboard, haptic touchpad, and color. The webcam is 1080p, a nice upgrade from my outgoing Surface Laptop 3's 720p. The Snapdragon CPU hasn't presented any meaningful barriers to installing or running my productivity or web development apps. The only real disappointment is the Xbox app not allowing me to install any games. As a Game Pass Ultimate subscriber, I can still stream games. Which is fine, I guess. Microsoft explicitly blocking games from being installed is a huge bummer. Steam and GOG work just fine though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Worth to buy , sleek and light

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to work, watch videos, or get creative. it runs smoothly even when you have multiple apps open. color looks sleek and modern, and the laptop is light (under 3 pounds), so it’s easy to carry anywhere. feels a little static while on charging .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Processor speed

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this all new surface for my college student. The most attractive features for my selection were long battery life and light weight in addition to powerfull processor and copilot that I hope will be useful .

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    The best product *

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not make a better purchase like this. Your system is very fast and easy to use... touch screen is very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Upgraded Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taking an online course and my old laptop was too slow and did not have enough memory to handle all the tabs I needed to be open. After talking to a salesman, he suggested this laptop. I couldn't he happier. This laptop does every thing I need to do. Well worth the money!!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Processor speed

    Rated 5 out of 5 stars

    One of the best laptops out there

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface Laptop never ceases to amaze me with its incredible speed and durability. The sleek design — especially in this stunning Dune color — is the cherry on top. Performance and looks going hand in hand is a big plus in my book!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    The best Windows laptop, period.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the best Windows laptop - the longest battery life I've ever experienced, performance is outstanding, and awesome new AI features for productivity and creativity which seem to grow by the day. The Snapdragon X Elite processor is a super fast CPU, really power efficient, and has an NPU for Ai tasks. The best part? The laptop stays cool, doesnt throttle performance even when I'm unplugged / on the go, and the battery lasts for days. It is simply amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Light weight, good battery life

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight. Super fast. The battery life is very good. The price is a little on the high side.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Love this laptop

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 quality, easy to use, great everything I love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop very good to use and reliable. Love how small and easy to carry anywhere on my purse.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed this laptop. It is lightweight and easy to use. I love the touch screen feature. I feel like I learn something new about my laptop every day!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    SURFACE LAPTOP

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY EASY TO USE. FAST PROCESS. IT WAS AN EASY TRANSITION FROM OLD LAPTOP TO THIS NEW ONE

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Greatest Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this laptop for the past 2 months and it has been great. The battery lasts a long time and everything works quick and easy. I have been using it for college and the software I use runs on it so great.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Laptop!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his new laptop. It was easy for him to figure out from the set-up to daily use. We purchased this particular laptop because I had purchase the same one except with a touch screen the year before. And LOVED IT! The fact that we have the Best Buy protection plan helps us also, we know that if we do encounter a problem they will take care of it for us.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My twins love it. Bought two. Blazing fast browsers both Chrome and Edge. Processing speed better than my work issued surface x86. Netflix, Hulu, Spotify all excellent. A productivity and entertainment monster. Dolby Atmos HDR and Qualcomm aptx provide for emersive sight and sound. Battrry life is absolutely incredible and feels like magic relative to Intel/ AMD machines. Microsoft and Qualcomm knocked it out off the park.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Highly recommend!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent laptop for 90% of people! It has amazing battery life, solid performance, a great screen, and fantastic build quality. This is not a gaming laptop or a desktop replacement, but it can do some light gaming. I have successfully played Civ VI, Crusader Kings 3, and some other less intense games without issue. Overall, I would highly recommend this laptop!

    I would recommend this to a friend