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Customer Ratings & Reviews

$1,299.00
Save $400.99
The comparable value is $1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 204 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, long battery life, and very fast processor speed. They also value its manageable portability, exceptional design, and light weight. The inclusion of a nice touchscreen and a natively interactive AI assistant further enhances the user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 204 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fit for my needs! Super fast and nimble. Very well built and lightweight. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Best mixed use windows laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daily driver for past month top notch performance had 0 issues so far except I wish I got more ram chrome multi tabs eats up the whole 16gb Battery life is next level also build quality is top notch

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Its a bit heavy but works well. I will recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Just What I Was Looking For.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything seems great. I haven’t used much of the capability of the machine, but I was looking for a laptop that would be capable of lasting 6 or 7 years without problems. It feels well made and very portable. One bonus is that it is reparable.And the new processor offers great battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent lightweight laptop with great performanc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a great experience with this laptop so far. It’s fast, lightweight, and the touchscreen is responsive. The display looks sharp, battery life has been solid, and it handles everyday tasks smoothly. The design also feels premium and portable. I would recommend it for work, browsing, and daily use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the laptop for my daughter for school. It is a good laptop that has worked well for my daughter. I definitely recommend this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my needs. Touchscreen feature was a priority for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no more hassles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    appreciate an uncomplicated and stable computer...

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfactory with the product, the battery life, the speed and efficiency of the computer components.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Phenomenal Battery Life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surface laptop generation blows away the others in terms of battery life. Work and Productivity apps work well and the unit keeps cool unless heavy demanding emulated apps are running. Great overall laptop. Only gripe is that surface pen does not current work as intended as compared to my Surface Laptop 5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, fast, great build and the facial recognition works much better than my last laptop. The only con would be the weight but that's an expected trade off considering the quality build.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop, sturdy, flexible, lightweight and very fast

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Very happy with this computer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend it. The computer is light, has fast processing capabilities, is sleek and works perfectly for all my needs. I've going from a MAC to this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had now for a couple months and hasn't given me any fits. Batter lasts super long and it functions well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    This thing is good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for a few weeks now and I love it. Build quality is as close to a MacBook Air/Pro as I have seen in a windows laptop. I bought this for the battery life and I have not been disappointed there. These snapdragon X-Elite machines are going to change the game for computer buyers from here on out. The Microsoft Surface feels like the best in terms of build quality and has the best chance at avoiding excessive bugginess that comes with the growing pains of new chipsets. Microsoft is invested in the success of this device both in terms of hardware and software. I would highly recommend this to anyone who loves their Mac feel and battery life but would enjoy the freedoms of Windows software. This thing is good!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Happy with my decision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was incredibly easy to set up. I love its design and its durability. I use this laptop for personal use and contacted work. I wish my work laptop was as nice as this one.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the money, fast, and super light weight

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Really nice hardware. Very light, but still very powerful. Competition for Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended, fast, great at muktitasking, coukdnt have asked for anything better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sleek yet powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine runs very smooth and can handle some pretty strong software. I was concerned about the ARM processor since the first ARM Surface I purchased turned out to make me a prisoner of the Microsoft Store. This wasnt the case here. First thing I did was download Adobe Photoshop from adobe.com and it installed and ran like a normal machine. And even then, the performance to handle fast editing and demanding tasks was impressive. Certainly a very satisfied customer.

    I would recommend this to a friend