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Customer reviews

Rating 4.6 out of 5 stars with 191 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 191 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    school computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the color, works great and nice and light. Works great for my school work

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface laptop!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Surface is quick, easy to set up, and a great personal size for home and travel!

    I would recommend this to a friend
  • Cons mentioned:
    Screen brightness

    Rated 3 out of 5 stars

    Almost perfect...until it wasn't

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so very excited to received this laptop. I am in graduate school and was looking to replace my old lenovo 9i that I love but it was showing signs of wear. This laptop was highly regarded online by a few reviewers that I trust their opinions. For the pro's: The laptop is beautiful. The colors, the premium build the soft-touch keys are amazing. The touchpad is responsive and similar in quality to what I was accustomed to my lenovo. Cons: The screen is terrible. Its an LCD display that just looks archaic compared to the beautiful OLED displays you would expect in this price point. The low resolution of the screen gave me a headache when scrolling through webpages or reading materials. Ultimately, I returned the device. This laptop would have hands down been the best laptop in this price range for the money if Microsoft had not gone cheap on the screen. If this laptop had the same OLED screen the regular surface had it would be a MacBook killer. Super unfortunate because I otherwise loved the laptop. However this was dealbreaker for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Most premium windows laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast speed. Luxury. Highly premium. Nice price. Loved it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Microsoft rules

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great computer works smoothly. Easy to use and the screen is a good size

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptops I have utilized have consistently demonstrated exceptional performance.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Beautiful design and very fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used a Mac Air for 5 years, and decided to switch to Surface Laptop because it seemed more versatile, and I really like the design and it is very fast. I would only recommend that Microsoft make a small notch at the top of the screen frame to make it easier when you want to open the laptop, and change the charger for a more versatile one.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love the Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Fast and nice new Copilot features. In store pickup was awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    So far, so good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this computer has outperformed my expectations. Sold my Mac and haven't looked back. So thin and light.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, its sleek, fast and portable and allows me to carry it around comfortably

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best laptop

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is very good with good battery life. It is very slim and the processor is also very fast. I like this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best buy is the best.!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. It was everything i wanted and needed. Thanks to best buy for all the great products.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Microsoft surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I m really so happy to have this laptop amazing speed smart look great functions

    I would recommend this to a friend
  • Pros mentioned:
    Design, Processor speed

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is in college and she loves this. She says it is fast and sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Microsoft surface laptop 7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and battery life lasts a long time. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is very reliable, this is not my first Microsoft computer and i have not had problems with any of them. I am very happy with the product given that is the perfect size for a laptop and has very many features that help me on a day to day basis.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Laptop for my daughter for college, She's in her Freshman year, She loves it. This is a Laptop she can use for the next 4 years. This purchase an investment in my child's education and the return has been amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband uses it for work and he likes it. Looks and feels nice.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent for home and school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decription was accurate, and the order shipped promptly. Computer is great and much faster than my old model.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    laptop review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop that is light and easily portable with a great touch screen

    I would recommend this to a friend