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Customer reviews

Rating 4.6 out of 5 stars with 191 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 191 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Decent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still new to it but build quality feels nice. The co-pilot short-cut button is practical. Battery life seems ok- 5 to 6 hours of continuous use based on one test. Was easily available for pickup and for the best price I could find from online searches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the entire thing. The new ARM chip makes a few programs incompatible though which is to be expected.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So clear, thin, great picture, I love the ARM (fan free), long battery life. Wish it had HDMI for a second monitor, had to buy an adaptor for that.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as promised, light weight and compact. Video is super clear. The employee who helped me with my purchase was really helpful and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, doesn't give me any problems and works well!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for every day tasks, use it for light gaming, do some web surfing and small business work. Microsoft made a really good Apple MacBook Air competitor with this.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Surface Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THis product I have been using now for about two months. It has been one of the best purchases I have made in a while. The computer battery is long, it doesn't overheat like my previous computer had done before.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Good Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is just as good as I was told it would be. The addition of Microsoft 365 is a real benefit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super built laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, really well built. When shopping for a Windows computer, the Surface really was my favorite option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Microsoft Surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer at an excellent price. This is the second Surface I've bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop that for the price. I would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Phenomenal Battery Life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surface laptop generation blows away the others in terms of battery life. Work and Productivity apps work well and the unit keeps cool unless heavy demanding emulated apps are running. Great overall laptop. Only gripe is that surface pen does not current work as intended as compared to my Surface Laptop 5.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect work laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and portable! This is my second time purchasing this laptop and I can't be happier. The packaging is a little plus too.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek, stylish laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, stylish laptop. Didn’t need the tablet functions of the Surface Pro, so this checked all the boxes for what I needed. Good deal on Black Friday sale

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome! The battery champ from Windows.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best windows laptop in this price range. Battery life is killer. Mac build & feel with fun from windows! :)

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Beautiful and feature packed laptop from Microsoft

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good build quality, beautiful screen, light weight and easy to use laptop. Highly recommend for everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new computer. It was very easy to setup and connect to the internet. However, we did run into a slight issue connecting to a USB home network drive, but after a lot of googling we found the solution. Something to keep in mind, this computer comes with the Windows Home Version. If you prefer or need the Pro version, you will need to add about $100 to your total price. Also, Best Buy does price match, so be sure to shop around so that you get the best deal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lives up to the hype

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasnt sure if this was going to live up to all the hype but it does

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dream come true

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, beautiful package, and great sale

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop runs great. Connects to my employers VDI with no issues. Resolves the previous issues I was experiencing with my MacBook.

    I would recommend this to a friend