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Customer Ratings & Reviews

$999.99

Customer reviews

Rating 4.5 out of 5 stars with 216 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers highly value the Surface Laptop for its overall performance, fast processor speed, and impressive battery life. The laptop's portability is also a significant advantage, enhanced by its lightweight design and convenient screen size. Users appreciate the touchscreen functionality and find the design aesthetically pleasing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 216 reviews
  • Rated 5 out of 5 stars

    Great computer for college freshman.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer for my daughter as she is on her way to college. I love love this computer. I thought about purchasing one for myself. It is sleek and very easy to set up. Loved the color. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Got it for my mom for work and general use.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really good laptop. Snapdragon processor actually delivers the battery life and havnt had any issues with compatibility. Add in the super bright screen that’s 120hz, and excellent build quality and keyboard and it’s a solid machine for everyday use!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Very Fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, I am not good with computers. This laptop and the whole team at Best Buy, has made this an easy transition. The laptop is very fast and I'm sure I will never use most of the many options.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth to use. Good than a macbook. More features.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    Three time is a charm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one returned won't turn on the second day. Second one never arrived and I got a refund. Third one in one week I went to the Cerritos store and got one. The laptop is ai computer. It is good with the speed and touch screen is fluid. Very smooth. I would give 10 if the first one didnt give me trouble.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    sleek and fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using this a couple months, I can say that this is a great machine. Fast, great graphics, easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft Surface

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and love this computer. It’s fast and easy to work.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best built windows laptop hands down. Only nitpick is not OLED, but otherwise great and bright screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop, with best resolution screen. Price is ok based on the laptop performance. A little bit slow when using Office i.e. Excel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it has a backlight keyboard now! Very smooth and the screen size looks very nice with the Retina display. Keyboard feels good to type on and the copilot button makes the ai function much easier to access

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface For Meetings - Excellent Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Surface is doing exactly as I expected! Good sound quality, good screen size and operating as planned. I am happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love the Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Surface laptop. This is the second one I've bought. Love the keyboard feel. Boots up quick. Good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface laptop is a great computer. The best laptop I have ever had. Easy set up, great features, light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fabulous computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the computer. A fabulous and fast computer. Audio is very good. Picture qaulity is great too. No problems to date. Geek squad is fabulous.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Good device for school work and home…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus MS laptop does the job for me. I like the slim device, camera and audio features and touch screen. Past experience the touch screen and the epencil have been positive for notes and signatures.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall laptop. Top performance. Great app. I will definitely recommend this laptop to anyone looking for one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent small laptop fits her needs perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spouse totally loves this small profile laptop. She had gone through a new Surface and Surface Pro machines every couple of years but the form of this fits her needs best.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Would definitely recommend. Bought for my son for college and he absolutely loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for school and I don't regret my decision. It has a great display, camera quality, and speakers. I have an iPhone and was able to link it to my laptop. I can receive my phone calls and messages on my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly! I would recommend it to someone else to buy it and use it. I use it for college and its perfect!!

    I would recommend this to a friend