4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Laptop_Computers: 787 Sunny Search 13 AM 4/22/2024 : . . - . - - . - - -. C . . - a - a - - m D - E - + - a . .. . 12 8 E F T Y U - L. 1 . 1 1 A m D F r. H J K L - . . .. Z X C V ~ M Y 7 .... -- An - - - A
  • Alt View 11. Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touch-Screen - Snapdragon X Plus - 16GB Memory - 256GB SSD (7th Edition) - Platinum.
  • Introducing the new Surface Laptop: * 20 Hours All-day battery life * Larger display, smaller device * Ultra-thin chassis, optimized screen space, and less bezel on a 13.8" or 15" HDR touchscreen * 86% Faster performance * Industry leading AI * Supercharge your productivity and creativity Note: HDR requires HDR content and enabling HDR in device settings. Compared to Surface Laptop 5.
  • Specifications PROCESSOR MEMORY STORAGE Snapdragon R X Plus Snapdragon X Elite 16GB or 32GB LPDDR5x RAM Removable SSD drive 256GB, 512GB or 1TB GRAPHICS NPU DISPLAY Qualcomm Adreno TM GPU Qualcomm HexagonM Touchscreen (45 TOPs) PixelSense Flow 13.8" with HDR and Dolby Vision IQ System software and updates USA significant storage space. Available storage is subject to change based on system software updates and app usage 1GB 1 billion bytes. See Surface.com/Storage for more details. Requires Dolby Vision encoded content and video.
  • Copilot+PC Microsoft Surface "Surface Laptop 7 rated as The Best Windows laptop." CNN Underscored, July 2024 CNN Underscored Best Tested 2024
  • Intuitive touch: Tap, swipe, and touch experience effortless interactions with the vibrant, high-definition PixelSense touchscreen display on every Surface device.
  • Al-powered productivity Show up brilliantly on calls with Al-powered audio and video features - staying clearly in view while moving around freely, with virtually no background noise.
  • Choose from four stunning colors: Black, Platinum, Sapphire, and brand-new Dune.
  • Laptop computers are a popular choice for people who need portable computing power. They come in various sizes and styles, with some featuring touchscreens and others offering more traditional keyboards and mice. In the image, a laptop computer is displayed with a colorful background, showcasing its vibrant design.
  • Alt View 24. Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touch-Screen - Snapdragon X Plus - 16GB Memory - 256GB SSD (7th Edition) - Platinum.
  • Laptop_Computers: Esc 2a da 1 1 1 1 Homa - Frol F10 PgUp PgDn Del - | 1 2 3 $ 4 % 5 A 6 & 7 * 8 9 ) 0 : I + = Backspace Tab Q W E R T Y U I O P I I I 1 I I Caps A S D F G H J K L : : .. - Enter Shift Z x C V N M < - V ? / Shift Ctrl Fn Alt Alt <
  • Alt View 26. Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touch-Screen - Snapdragon X Plus - 16GB Memory - 256GB SSD (7th Edition) - Platinum.
  • Alt View 27. Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touch-Screen - Snapdragon X Plus - 16GB Memory - 256GB SSD (7th Edition) - Platinum.
  • Microsoft Copilot+ PC - Product Overview Video video 1 minutes 08 seconds
  • Microsoft Surface Copilot + PCs video 3 minutes 14 seconds
  • Buying Guide: Surface CoPilot+ PCs video 1 minutes 56 seconds
  • Recall (preview) - Timeline and Search video 0 minutes 31 seconds
  • Recall (preview) - Settings and Control video 0 minutes 30 seconds
  • Recall (preview) - Security video 0 minutes 26 seconds
  • Improved Windows Search video 0 minutes 28 seconds
  • Click to Do (preview) - Image Actions video 0 minutes 22 seconds
  • Click to Do (preview) - Text Actions video 0 minutes 27 seconds
  • Photos - Super Resolution video 0 minutes 31 seconds
  • Windows 11 Home video 1 minutes 51 seconds

Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 256GB Storage (7th Ed) - Copilot+ PC - Platinum

Model:
ZGJ-00001
SKU:
10148539
Highly rated by customers for:
$999.99

Customer reviews

Rating 4.5 out of 5 stars with 216 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
89%would recommend to a friend

Customers are saying

Customers highly value the Surface Laptop for its overall performance, fast processor speed, and impressive battery life. The laptop's portability is also a significant advantage, enhanced by its lightweight design and convenient screen size. Users appreciate the touchscreen functionality and find the design aesthetically pleasing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 216 reviews

  • Surface Girl

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an excited and happy owner of my Microsoft Surface Laptop, and I have also purchased it for my two daughters who are College students and they love them too. I would recommend them to anyone who is looking for a great and reliable and long-lasting laptop.

    This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 256GB Storage (7th Ed) - Copilot+ PC - Platinum

    I would recommend this to a friend

  • Great for the price point

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, lightweight, AI components can be somewhat slow and the touch screen is very sensitive

    This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 256GB Storage (7th Ed) - Copilot+ PC - Platinum

    I would recommend this to a friend

  • Laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the best laptop I have purchased so far, I can take it anywhere with me and it gets the jobs done

    This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 256GB Storage (7th Ed) - Copilot+ PC - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Surface laptop 7

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second surface laptop after 8 years. What’s not to like? Great battery. Same quality build. Does everything I want and more.

    This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 256GB Storage (7th Ed) - Copilot+ PC - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a tablet but ended up buying this instead. I'm thoroughly pleased with it.

    This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 256GB Storage (7th Ed) - Copilot+ PC - Platinum

    I would recommend this to a friend

  • Payment of credit card

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric was amazing. He helped me over and over again with the payment of my debit card. It kept being denied due to banking issues. I went to the bank to find out what the issue was and returned to see Eric. Isssue was still not resolved due to agaim bank issues but Eric remained patient. End of my transaction resolved thanks toy sister. Eric is a true asset to Best Buy. His customer service is genuine. Thank Eric for all your help

    This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 256GB Storage (7th Ed) - Copilot+ PC - Platinum

    I would recommend this to a friend

  • Happy purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop that was lightweight and could support the needs I have for my work. This laptop supports all my needs .

    This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 256GB Storage (7th Ed) - Copilot+ PC - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Great compact computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Love It. Came for an ipad and ended up with this touch screen Laptop,

    This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 256GB Storage (7th Ed) - Copilot+ PC - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Love it

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this product, ultra slim and perfect choice

    This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 256GB Storage (7th Ed) - Copilot+ PC - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Best computer ever

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing computer! It feels like a Mac but is incredibly fast

    This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 256GB Storage (7th Ed) - Copilot+ PC - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Microsoft Surface Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Easy to use and all my Microsoft Products transferred over.

    This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 256GB Storage (7th Ed) - Copilot+ PC - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop would recommend this to anyone Godd picture and speed.

    This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 256GB Storage (7th Ed) - Copilot+ PC - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Great laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best laptop i have purchased! Really FAST and pretty!

    This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 256GB Storage (7th Ed) - Copilot+ PC - Platinum

    I would recommend this to a friend

  • Loving my new laptop!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was transitioning from Mac to PC and was looking for something that would last me a long time, have good sound quality, and be able to play the occasional game while remaining under $1000, and the salesperson I worked with pointed me toward this laptop. It was a great choice, and I’m happy I went with it. The laptop itself is also aesthetically very similar to a MacBook so it made for a very easy transition.

    This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 256GB Storage (7th Ed) - Copilot+ PC - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    amazing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing i love it and it works so fast. i definitely recommend this laptop for a college student who does alot of writing.

    This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 256GB Storage (7th Ed) - Copilot+ PC - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Happy with my new laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very please with our new purchase, it was exactly what we were looking for. We like the way it works.

    This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 256GB Storage (7th Ed) - Copilot+ PC - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great laptop for school

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and smooth laptop great for work and school much better then any apple laptop because windows is a better software all in all

    This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 256GB Storage (7th Ed) - Copilot+ PC - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Best one Ever!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! This is second one I had, wouldn’t trade for another computer.

    This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 256GB Storage (7th Ed) - Copilot+ PC - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing,powerful, portable, and intelligent laptop. Its combination of performance, battery life, and build quality makes it a worthy investment.

    This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 256GB Storage (7th Ed) - Copilot+ PC - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Enjoying My New Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Vibrate colors and its very convenient. Nice price too.

    This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 256GB Storage (7th Ed) - Copilot+ PC - Platinum

    I would recommend this to a friend
Page 6, Showing 101-120 of 216 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.