Customer Ratings & Reviews

Because I had an external hard drive, the porting over of my computer to this one was relatively seamless. The Geek Squad personnel spent the time needed to set up the system, install multiple email addresses, etc. was above and beyond. This is the 3rd Surface product I've had over the past 10yrs. and love it! The Geek Squad makes a huge difference in making everything work.

I was able to purchase on the last day of the Florida Sales Tax Holiday; and then have it shipped to my home within a few days. This replaces a nine year old Surface Pro3 i7 8GB 512GB which had recently encountered failures of both the Bluetooth and WiFi hardware. The speed and battery life of this replacement far exceeds those aspects of the former; at 57% of the price.

Great product great price easy purchase salesperson very friendly and knowledgeable

Love my new laptop! It’s fast, light weight, and beautiful!

Absolutely love it. Perfect size, easy to use, battery lasts forever, and it's beautiful.

I brought the Microsoft Surface Laptop Copilot 13.8". I love the size, look and feel. The price was just right, and Best Buy helped me with getting everything I needed. The screen quality, the touch screen is great, its light weight, the brightness and especially the battery life, is just want I needed. Its easy to use and a great value for your money.

I purchased three for various family members over the last 6 years and we have no complaints. They are fast, efficient and we love the ability to open the laptop with one hand!

I was looking for a laptop that was sleek and small enough to put in my work bag. This checks the boxes perfectly. Also much cheaper than buying the Apple version!

Very good experience and definitely recommendable to everyone

It’s a great versatile little laptop. My wife loves it great touchscreen plenty of power storage does everything she absolutely needs it to. She uses it for school our secretary for our marching band booster club. It’s just really convenient and stylish.

So far so good I traded in a Lenovo because it could not keep up with my work load. So far this is definitely keeping up and runs smoothly which a dependable smooth laptop that can keep up is important to me as a college student

Computer fits all my needs. Price was good and customer service at the store was helpful and informative. Used Geek Squad to transfer data from old laptop to the new Surface etc. , which was seamless.

I was needing a reliable Windows laptop that provided strong performance and solid battery life. This laptop definitely met those needs. Build quality is excellent, display is very nice. I'm easily getting 8+ hrs of use on a charge, and running most productivity apps I use on a daily basis is no problem for the laptop. I did run into some issues with the pre-installed OneDrive app...due to this computer having an ARM processor rather than x86. Overall, very pleased.

I haven't owned my own laptop in years. Learning about my options and making a selection was a dream with help from a very knowledgeable sales associate. Love the easy to use features, long battery life, and similarity of use to my work laptop.

It’s a great laptop for work and fun, and it’s a powerful laptop.

I really like the design! Microsoft did a job job with this one! I usually go for Apple products but I wanted something different & im in love with it already!

I love this laptop! It is perfect for all of my needs!

Gives a luxury feeling. Love it and the color is gorgeous

Really good computer. Easy to learn and navigate at first.

Great Laptop! Hoping to use this new laptop for 2026