Customer Ratings & Reviews
- Model:
- ZGM-00026
- |
- SKU:
- 10124570
Customer reviews
Rating 4.7 out of 5 stars with 846 reviews
(846 customer reviews)Rating by feature
- Battery Life4.8
Rating 4.8 out of 5 stars
- Speed4.8
Rating 4.8 out of 5 stars
- Display4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers are pleased with the product's overall performance, noting its excellent battery life, portability, and processor speed. They also appreciate its appealing design, attractive color, and convenient touchscreen feature, as well as its lightweight build. However, some customers have expressed concerns regarding the limited port selection, specifically the absence of an HDMI port.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great present
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this surface laptop! Purchased for my grandson for a graduation present. He is now ready for collage
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for this excellent product. I have only had a it a month ,but fabulous so far
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend - Pros mentioned:Design
Rated 4 out of 5 stars
Surface Lapop Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd Surface laptop from best buy store. Very quiet and very sleek no issue from the last 4 years so all my kids have the same one.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Microsoft Surface has a great performance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At my company, we only use Microsoft Surfaces because of the great performance. These are fast and don't die easy. Very easy to use and it’s easy to transfer everything from one machine to another when replacing it.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Platinum
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Computer Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with the new laptop I got at Best Buy in February of 2025. It is working very well and the service was exceptional!!
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend Rated 5 out of 5 stars
Made the right choice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After working on a Microsoft Surface Pro 9 for 8 years, I knew I wanted to stay with the Surface in a laptop. The slightly larger screen size makes a difference and is still just right to work alongside 2 additional monitors.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Platinum
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
College grade computer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer runs great I got it for college and works great!
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's exactly what my granddaughter wanted and needed! She is thrilled with it!
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Ss
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent works for its its match with my need I really thanks to Best Buy who gave me best deal!
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about this laptop is great! Would highly recommend it
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Overall 4 out of 5, for now
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it 2 months ago, and it works pretty well. Battery could be better and that's something that I did not have high expectations about before I purchased it. display is very nice, and the design is very similar to the one from MacBook—minimalistic with solid foundation. Touchscreen is very responsive.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nice and smooth laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very smooth and fast. The surface laptop seems to have faster performance than my previous one (not Microsoft surface one)
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
My other computer bit the dust...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm impresed wit the speed. Definitely enjoying the new technology of AI and co-pilot.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Outstanding performance!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product works better etter than exspected. Outstanding performance!
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Black
I would recommend this to a friend Rated 5 out of 5 stars
Daughter loves it for College
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, love the touch screen. Will be used for school
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend- Pros mentioned:Processor speed
Rated 5 out of 5 stars
Nice and quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, quiet and fast. Typical microsoft surface laptop
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Microsoft Surgace Copilot
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is excellent, the speed is excellent. The screen resolution is perfect.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend Rated 5 out of 5 stars
HP is the best!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop! The color is beautiful and it’s incredible light weight.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend- Pros mentioned:Portability
Rated 5 out of 5 stars
Great Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an earlier version of the Surface Pro and needed an upgrade. I don't use my laptop as a tablet so I went with the Surface Laptop model. It is compact and has all the power and features I need.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend Rated 4 out of 5 stars
computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.still getting used to the diff operating program. Seems faster than the HP. Hard trying to find diff settings and then how to use them. Having trouble setting a background for this.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Black
I would recommend this to a friend