Customer Ratings & Reviews
- Model:
- ZGM-00026
- |
- SKU:
- 10124570
Customer reviews
Rating 4.7 out of 5 stars with 846 reviews
(846 customer reviews)Rating by feature
- Battery Life4.8
Rating 4.8 out of 5 stars
- Speed4.8
Rating 4.8 out of 5 stars
- Display4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers are pleased with the product's overall performance, noting its excellent battery life, portability, and processor speed. They also appreciate its appealing design, attractive color, and convenient touchscreen feature, as well as its lightweight build. However, some customers have expressed concerns regarding the limited port selection, specifically the absence of an HDMI port.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Worth the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is not only pretty but it works really well. I use it for school and its the best!
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works as Expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected for a reasonable price. I appreciate the color options
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend Rated 5 out of 5 stars
Computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely proud of my new computer. Would recommend to anyone needing a new computer
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love Surface
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Surface I have owned. Love it!
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice computer does everything I need it to do.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Beats MacBook Airs
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good laptop for those tired of Apple’s ridiculous pricing
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend Rated 4 out of 5 stars
Good, not GREAT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for what it is, was expecting a bit more power on the CPU, but it has issues running chrome and other programs.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
My 2025 Surface Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far all systems are running flawless, will do another review after 6 months...
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
School laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed it for school it is very versatile and compact for transporting
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Platinum
I would recommend this to a friend Rated 5 out of 5 stars
Good for college student
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer. Bought for my child who is in college. Very lightweight. Fits easily in backpack. Great for schoolwork.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Surface Laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! Beautiful color! I upgrade to new surface every few years!
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend - Pros mentioned:Battery life
Rated 4 out of 5 stars
Awesome laptop, weird oddball glitches
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is awesome & I appreciate that the AI is optional. There have been some issues with my background just disappearing, but functionality and speed and design overall is good.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Laptop purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a great experience shopping for my laptop at best buy. The reps helped us compare the specs and pick the right one. Loving it so far!
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using it everyday for tasks like working on my business and simple scrolling. This has been the laptop I’ve needed for years.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Microsoft computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Staff was very helpful, computer works well
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
New product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good product and help me with my busy day. Thanks
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Personal laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and easy to use. Is perfect for what I do.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great working system! Replaced my outdated laptop and didnt dissapoint.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend Rated 2 out of 5 stars
Do not buy!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only been using this laptop for about 4–5 months, and I have already encountered several issues. The screen has gone blank on me a couple of times, and there was even a week when the charger did not work. Little problems keep happening with the laptop, which makes me feel crazy because everything seems to go back to normal after some time. This afternoon, a new issue started with my trackpad. It took me 20 minutes to navigate the website just to contact support. After two attempts, I finally reached a representative, only for him to hang up on me after I explained my issues. I regret this purchase and wish I had stuck with HP.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a big fan of the surface laptops and this already seems like a big upgrade. Just opened the box and I'm excited to put it to use.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Black
I would recommend this to a friend