Customer Ratings & Reviews

My laptop unexpectedly crashed a couple of weeks ago, and I needed a replacement fast. I went to Best Buy and the entire experience was quick, simple, and easy from start to finish. The staff was knowledgeable, helped me quickly identify the right option for my needs, and made the purchase process completely painless. From walking in to walking out, everything was efficient and well organized. The new laptop has been performing great so far, and I appreciated how smooth the overall experience was during what could’ve been a stressful situation. Best Buy definitely delivered when I needed it most. Highly recommend.

Very good laptop and super easy to handle, useful for work or study, it has a good and fast processor, and the high RAM memory is a great help

One of the fastest laptops I have ever used. Ideal for school. Very good performance, easy to use. I recommend it.

Easy to navigate while feeling and looking nice. Bought it for school and it works well for what I need it to. I also don’t have to charge it often.

This is exactly what i needed! It has the overall functionality i need for both school and gaming! I dont lag, i get a good fps, its a nice sleek design easy for travel! I dont know what id do if i didn't end up getting it!

I recently purchased the Microsoft Surface Laptop Copilot+ PC (13.8”, Snapdragon X Plus, 7th Ed) and overall I’m impressed — it delivers on many of its promises. The build feels premium, the display is terrific (bright, sharp, with great color accuracy), the battery life is solid, and the inclusion of Windows AI features / Copilot+ has proven useful for productivity and everyday tasks. That said, there is one downside I’ve run into: the 16 GB of RAM sometimes feels a bit limiting. When I push the laptop — e.g. having several browser tabs open, doing light photo editing, or running a few utility apps in the background — the system occasionally shows lag or slower-than-ideal responsiveness. It isn’t a dealbreaker, but for heavier multitasking or more demanding workflows, more memory would make a noticeable difference. What I liked: • Strong performance for everyday use • Excellent battery life • Gorgeous screen and solid design • Good storage (512 GB) — plenty of room for files, apps, etc. What could be better: • Memory could be better — 16 GB feels tight for heavier multitasking or more resource-demanding apps • Occasionally, when pushed, there’s a bit of slowdown attributable to RAM constraints Overall: If your usage is moderate — web browsing, office-style productivity, media consumption, light creative work — this laptop offers a lot of value. But if you often run many apps at once, work with larger files, or want headroom for future needs, you might want to consider a version with more RAM (if available), or budget accordingly.

Love this computer. Lightweight, incredible battery life.

This laptop is exactly what you expect from a first generation snapdragon version of the amazing surface series. This thing lasts a long time on the battery and does. It struggle with any daily tasks you throw at it. One caveat is that as others state in reviews this will “for now” have compatibility issues with some apps and processes due to the change from x86 to ARM architecture. Besides that this is an amazing work horse if you want a clean notebook.

Excellent laptop for all purposeless. whether work or gaming and plenty of battery life.

Great item. Works well, is lightweight, and has very smooth design.

I love it, it’s fast and user friendly. It was one of the best purchase I made with Best Buy. User friendly, lightweight!

I have to say, coming from MacBook I didn’t have any regrets. This Surface works real well, maybe a tad better since battery life is great and the apps I use work real well.

We got this for my daughter that's going to college and she loves it, lifelong battery, touchscreen, enough memory, she si very happy with it as we are happy with the price

I had a Surface Pro for 10 years and it was amazing. The only reason I needed a new one is because I’m of hardware restrictions. Fast forward to now, this laptop is perfect. The color is sooooo cute, it’s fast, sturdy, touchscreen, MACWHO?

Sleek, sexy and solid. It’s been a while since I’ve felt this good with my PC. Battery life is a dream, and design is excellent for both form and function. I am no longer anxious when facing my lap top: instead? I fully look forward to it!

I really wanted a touchscreen laptop that also looked very nice and this laptop is definitely that. Sometimes I don’t want to use the mouse so having the touch screen is something I’m very used to. The look of it is so so nice, battery life is pretty prominent. I could use it all day and battery life would sustain it. I’ve had it for barely a month so I don’t know how it will be a year from now. I hope it’ll be worth the pay.

Remember that frantic app dance? 'Uninstall Photoshop, Install Premiere Pro.  Those days are GONE!!  The storage on the Surface Laptop 7 is a game-changer, allowing me to fully utilize the many photo, video, and graphic design apps I have collected.  The battery keeps up with my creative flow, the performance is consistently impressive, and the display is stunning. Overall, this laptop has been a genuine delight.

This Surface Laptop is exactly what I needed for remote work and school. Setup was a breeze straight from Best Buy, and the performance has been rock solid. The Copilot+ integration saves me time with quick access to tools and chat responses. The 512GB storage gives plenty of room for files, photos, and applications. It’s lightweight and easy to carry around campus or to meetings, yet powerful enough for demanding work tasks. Battery life easily lasts all day — no need to hunt for outlets constantly. Best Buy’s service was excellent too. Highly recommend!

The Microsoft Surface Laptop 7 is an attractive and well-rounded device that blends portability, performance, and sleek design. Design and Build Quality The Surface Laptop 7 exudes a premium feel with its aluminum chassis, which is both lightweight and stylish. The addition of the Alcantara fabric on some models adds a unique touch, though it may not age as gracefully as the all-metal unibody of a MacBook. Display The 13.8-inch PixelSense display is a standout feature with its 3:2 aspect ratio and sharp resolution (2256 x 1504). Colors are vibrant, and the touchscreen capability gives it an edge for creative tasks. Performance Powered by Intel’s 10th Gen processors, the Surface Laptop 7 delivers solid performance for everyday tasks, including multitasking and light creative work. Battery Life Microsoft advertises up to 11.5 hours of battery life, but real-world use typically lands closer to 8-9 hours, depending on usage. Port Selection One of the Surface Laptop 7’s limitations is its port selection, featuring only a USB-C (without Thunderbolt), a USB-A, and a Surface Connect port. While the inclusion of USB-A is appreciated for compatibility, the lack of m Keyboard and Trackpad The keyboard is comfortable with good travel, though it doesn’t quite match the precision and consistency of the MacBook’s Magic Keyboard. The glass trackpad on the Surface Laptop 7 is smooth and responsive, but it’s slightly smaller and less tactile compared to Apple’s industry-leading Force Touch trackpad. Conclusion The Surface Laptop 7 is a beautiful and functional laptop that shines for those seeking a Windows-based alternative in a premium design. It’s an excellent choice for users who value the flexibility of Windows and touchscreen support, Best For: Students, professionals, and creatives who want a premium Windows laptop.

Microsoft laptop is an excellent investment. It combines style, performance, and convenience in a single package, making it suitable for professionals, students, and casual users alike. Highly recommended for anyone in the market for a reliable and high-performing laptop.