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Customer Ratings & Reviews

$1,249.99
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Customer reviews

Rating 4.7 out of 5 stars with 833 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers regard the product's overall performance, battery life, portability, and processor speed very positively, often describing it as great and very fast. Many also appreciate its design, attractive color, touchscreen feature, and lightweight build. However, a minor concern raised by some is the limited port selection, specifically the absence of an HDMI port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 833 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surfin' USA!!! (Song title reference!) It glides!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!❤️ I Wish I had bought it sooner. I'm enjoying it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for college students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter has been using the last two years for college and it works great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love my laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what I was looking for. l like the color, very fast

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better quality than apple laptops, easy to use perfect for students

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Microsoft Windows 11 Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Copilot Laptop, which integrates AI-driven features, is designed to enhance productivity and user experience. Here are some key points to consider when reviewing this device: Design and Build Quality • Sleek Design: The laptop typically features a modern and minimalist design, making it suitable for both professional and personal use. • Durability: Check the materials used in the build, as aluminum or magnesium alloy often indicate a more durable product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Excellent laptop, love copilot function

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, lightweigth and faster performance. I switched to a Microsoft Surface after being a longtime Mac user.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 4 out of 5 stars

    Great Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very stylish and up-to-date new computer. It runs fast, the image is great and the battery life is really long. It's an interesting function with the Co-Pilot button being a fixed incorporation now, but I'm not sure how helpful it is when you have to take screenshots of all the pages you want it to be able to recall to search on your computer and really be your assistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I’ve been looking for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently switched from a tablet to my new Surface Laptop and I love it! It is the perfect size and weight, and is amply equipped for my small business and personal needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop worth the money!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop. It is an update to my older laptop that I had of this same brand. I am actually using it as I write this review. Transferring all of my documents was extremely easy and smooth. I am very big on storage but this this is great. I have a lot of data on it and it's running very fast and I haven't had a single problem since getting it. The keys are nice and the touch screen is perfect. I got the rose gold pink color and I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Surface pro laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Fast Good size Neat use it for work and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thankful for this purchase! It’s great for my Business Analytics class, since we use Excel to its max! The touchscreen is a bonus and I love the color! The salesperson helped me with express shipping so I wouldn’t be behind on my class, great customer service. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sleeping Giant

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Microsoft's moment when Apple introduced the silicone chips, forcing Intel to innovate. They finally deliver on their promise of battery life. At first I thought I needed the X Elite for the 22 hour battery life base on YouTube reviews. However, reddit mentioned the X Plus was the true 22 hour laptop. After switching to the x plus you really don't know notice much of difference in speed and performance. The best part of this laptop is the haptic touchpad feels exactly like Macbook. As of right a lot of app compatibility issues, but in a year from now im sure a majority of apps will take advantage of his new processor and by then 2nd get X plus might be released. If you're a student or excel user this is the laptop for you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Can't go wrong with a Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd Surface I've had, first one lasted 10 years. Love this laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    “Exceptional Quality and Performance – A Must-Have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ★★★★★ Fantastic Product – Highly Recommend! I couldn’t be happier with this purchase! The build quality is excellent, and it performs exactly as described. Setup was straightforward, and it’s packed with features that make it stand out from the competition. The [specific feature] has been a game-changer for my daily routine, offering both convenience and reliability. Best Buy’s delivery was prompt, and the packaging was secure. I also appreciate the value for the price – worth every penny. If you’re on the fence, don’t hesitate – this product is absolutely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a healthcare science student, this computer has greatly facilitated my study, presentations, and lectures. Plus, it's beautifully designed—definitely a double win!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had needed a new compyter after 6 years and wanted something that wont buffer and also up to date with some features availble. Was show this laptop and absolutely love it. The touch screen is a nice touch and i love the black on black metal casing for the laptop. Ive had no issues running any wrbsites or videos and also have a cool voice command seeting on it. Absolutely love this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is as bullet proof as it is sophisticated. The gorilla glass screen is incredibly scratch resistant and the overall look is sleek and stylish.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast and light for on the go great for editing photos

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft Surface Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Microsoft Surface Laptop. It does everything I need it to. And it's a cute blue color!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MUST BUY!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very nice laptop, better than mac. I'm running all my college, business and personal stuff on here and it's great.

    I would recommend this to a friend