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Customer Ratings & Reviews

$1,249.99
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Customer reviews

Rating 4.7 out of 5 stars with 833 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers regard the product's overall performance, battery life, portability, and processor speed very positively, often describing it as great and very fast. Many also appreciate its design, attractive color, touchscreen feature, and lightweight build. However, a minor concern raised by some is the limited port selection, specifically the absence of an HDMI port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 833 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent touchscreen laptop. The charge lasts a long time and it allows me to complete all of the tasks I need to.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Surface laptop! It's so sleek. Love the speed of the processor. It was worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Surface Laptop,,,the previous one is 6 years old and still works like a charm. The size and the durability is superb. Highly recommend this for a small business or personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Surface laptop. Had to replace my older Surface finally and am glad I stick with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quarter laptop, my daughter has used this latop for over 2 years with no problems

    I would recommend this to a friend
  • Pros mentioned:
    Design, Portability

    Rated 5 out of 5 stars

    Dej

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful laptop, lightweight and so easy to use and perfect glue my coding

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    College computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my daughter to take to college. So far, it has been great, and she is happy with the purchase! The battery lasts a long time, and it has done everything that she has needed.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Surface Touch-Screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter's graduation gift. She likes it a lot. The keyboard setup is great. The speed and clarity is great. The only issue is that it did not have a great range screen making it more versatile like most laptops now a days. It doesn't fold back that much and does not have the yoga fold so that it could be used in different ways like today's most laptops have that feature. For the price, it's a good laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I absolutely love this laptop. I was worried going from an 18 inch to this it would be to small but it's perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing laptop for daily use, homework, trading and regular stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks like mac book and color is beautiful and function and performance are better than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast processor! Sleek and lightweight and love the color.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Laptop a nice buy for school.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although privy, the Microsoft Surface laptop is a nice package. Best Buy employee helped make my decision on which model easier and how to get most discounts with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    College laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses it for his online college classes. He likes the portability and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Surface Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been amazing! I purchased one because I returned to school in the fall. It has been nothing short of fast, reliable, and has proven a steady workhorse. It can run multiple apps simultaneously. It has been great for the daily use part as well. I would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Don't get conned into buying the Microsoft office!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was great. But what i don't appreciate is the salesman making me feel stupid and pressuring me into buying the Microsoft office when i did not need it at all. Wasted money because the sales people lie to make their quota is not cool. Maybe retrain employees!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The best windows laptop !!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is of a great quality. Finally Microsoft could produce a high quality ARM based laptop. The only issue is that, unfortunately, the battery cannot still compare with Macbook Air. I get around 10 hours of average usage with this laptop. But I still think this is the best ever windows laptop created

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid for office work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can handle many chrome tabs, excel files, music, all running simultaneously without slowing down.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product and I like it. It is very lightweight and convenient for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend to anyone else on the market for a laptop

    I would recommend this to a friend