Customer Ratings & Reviews

Product review gets 4 stars. HOWEVER, had to go home to order online after being physically present in-store, as no store associate would take the item down off the top shelf where these items were being stored vice being down on the sales floor. Had to drive back to store the next day to pick up the item at customer service desk.

Great product, i love it. I will recommend to a friend.

Loved the feel of this laptop. Great for anyone, especially business professionals. Not meant for any heavy graphics requirements. One of the best I’ve owned for what I needed.

Because I had an external hard drive, the porting over of my computer to this one was relatively seamless. The Geek Squad personnel spent the time needed to set up the system, install multiple email addresses, etc. was above and beyond. This is the 3rd Surface product I've had over the past 10yrs. and love it! The Geek Squad makes a huge difference in making everything work.

Works perfect and in great condition! Would recommend for a business/school laptop.

Love my new laptop! It’s fast, light weight, and beautiful!

So fast and efficient. Best purchase ever. Recommend

I was able to purchase on the last day of the Florida Sales Tax Holiday; and then have it shipped to my home within a few days. This replaces a nine year old Surface Pro3 i7 8GB 512GB which had recently encountered failures of both the Bluetooth and WiFi hardware. The speed and battery life of this replacement far exceeds those aspects of the former; at 57% of the price.

This has been a great device for me so far; the in-store tech was superbly helpful in helping me identify what device fit my budget and needs. It was so much more helpful than the hours I spent on the website trying to figure this all out on my own!

Computer fits all my needs. Price was good and customer service at the store was helpful and informative. Used Geek Squad to transfer data from old laptop to the new Surface etc. , which was seamless.

Almost the same look and feel as a MacBook, but better. Battery life is great.

It’s very good to use and fast. I’ve been using almost an year and working really good

I really like the design! Microsoft did a job job with this one! I usually go for Apple products but I wanted something different & im in love with it already!

Great computer, I am currently using it for a IT support class and it does everything I need.

So far so good I traded in a Lenovo because it could not keep up with my work load. So far this is definitely keeping up and runs smoothly which a dependable smooth laptop that can keep up is important to me as a college student

I brought the Microsoft Surface Laptop Copilot 13.8". I love the size, look and feel. The price was just right, and Best Buy helped me with getting everything I needed. The screen quality, the touch screen is great, its light weight, the brightness and especially the battery life, is just want I needed. Its easy to use and a great value for your money.

I find Microsoft - Surface Laptop easy to use. I love the touch-screen feature as well. Makes it easier to navigate.

This is the best laptop I've ever owned. Worth every penny!

Excellent laptop for business use. Battery life is incredible.

I was needing a reliable Windows laptop that provided strong performance and solid battery life. This laptop definitely met those needs. Build quality is excellent, display is very nice. I'm easily getting 8+ hrs of use on a charge, and running most productivity apps I use on a daily basis is no problem for the laptop. I did run into some issues with the pre-installed OneDrive app...due to this computer having an ARM processor rather than x86. Overall, very pleased.