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Customer Ratings & Reviews

$1,249.99
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Customer reviews

Rating 4.7 out of 5 stars with 833 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers regard the product's overall performance, battery life, portability, and processor speed very positively, often describing it as great and very fast. Many also appreciate its design, attractive color, touchscreen feature, and lightweight build. However, a minor concern raised by some is the limited port selection, specifically the absence of an HDMI port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 833 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best laptop on the market right now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best piece of laptop purchase so far with all the new technological advancement embedded inside it. Loving it and works great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked tehe laptop and how smooth the keyboard and trackpad felt. Display is clean and overall build is slim and nice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    MS Surface- A okay!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to transition to the same laptop I used in my last role- so I am famiiar with it. Its not as fast , but works for what I need overall

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Beautiful computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great pc love it. Very fast and exelent we you traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    microsoft laptop review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally got this laptop for work and now i use it for almost everything. I take it with me everywhere i go and its one of the best purchases ive made so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I LOVE IT

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just perfect and I absolutely love my new laptop and it has been going great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to carry & fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one for work and loved using it. I purchased for personal use when the opportunity came up.. I travel for work and don’t want use my work laptop for personal, it’s easy to carry since they’re both light.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! The features are great and i love the facial recognition to unlock it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, sleek, and beyond performing capabilities! I’m thankful for the experience Best Buy gave me during my transaction and set up with my new computer. I’m in love with the touch screen capabilities and fast performance for college courses and personal endeavors!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Not returning mine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any issues yet. All my applications work without issue. The speed of all applications is acceptable, and battery life is exceptional. Also, the additional usb-c ports allow me to drive two additional displays.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent laptop. The Snapdragon plus (base model) is great for everyday/student needs. Windows itself needs some work on ARM, and not all applications are native. Even though they can still run, the cost to battery life was surprising to me. It's also a lot heavier and bulkier than I would like.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Light weight and compact

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, fast and great for school. My son Loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love new Microsoft Surface Laptop and Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the size of the laptop and the touch-screen. The Microsoft laptop is fast and easy to use. Nice to be back on windows software. Enjoy the Office 365 and its features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Business Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the BEST decisions I've made when deciding on a laptop. Thanks to the staff for all the needed information. #yourock

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Its Money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While its just a tad heaver than I had hoped, everything else is perfect. The monitor is large and crystal clear. The speed of this computer is excellent and the AI Buddy is very helpful. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best laptop I’d suggest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop ,smooth experience, os is really good .

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Fantastic laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for starting his first year at college and he loves it! He says it's very fast and clear images. So far all he has done is watch Hulu on it, but I am sure it will pay off once school starts! It was bit pricey, but Best Buy has such good deals for paying it off, and it didn't hurt they threw in a free 50 inch TV!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    love It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good laptop for college, it has everything you need it, and I didn't have a problem with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great, portable laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Microsoft Surface Laptop. The first one performed remarkably well. I only had to upgrade because Windows 10 will no longer be supported.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for me wife. She's had it for a couple of weeks now and is really enjoying it!!

    I would recommend this to a friend