Customer Ratings & Reviews
- Model:
- ZGM-00026
- |
- SKU:
- 10148505
Customer reviews
Rating 4.7 out of 5 stars with 833 reviews
(833 customer reviews)Rating by feature
- Battery Life4.8
Rating 4.8 out of 5 stars
- Speed4.8
Rating 4.8 out of 5 stars
- Display4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers regard the product's overall performance, battery life, portability, and processor speed very positively, often describing it as great and very fast. Many also appreciate its design, attractive color, touchscreen feature, and lightweight build. However, a minor concern raised by some is the limited port selection, specifically the absence of an HDMI port.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Surface Laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! Beautiful color! I upgrade to new surface every few years!
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
New product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good product and help me with my busy day. Thanks
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Microsoft computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Staff was very helpful, computer works well
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend Rated 3 out of 5 stars
Not for hobbyist electronics development
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.USB drivers are missing for many boards on ARM, so while I bought this computer to use with my young son, several devices such as the ElecFreaks handheld game console wouldn't connect to the device due to missing drivers , so i had to return it
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Sleek, functional, easy to use!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter needed a laptop for college, great value and had all the components she was looking for!
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend- Pros mentioned:Battery life
Rated 4 out of 5 stars
Awesome laptop, weird oddball glitches
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is awesome & I appreciate that the AI is optional. There have been some issues with my background just disappearing, but functionality and speed and design overall is good.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Personal laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and easy to use. Is perfect for what I do.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend Rated 2 out of 5 stars
Do not buy!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only been using this laptop for about 4–5 months, and I have already encountered several issues. The screen has gone blank on me a couple of times, and there was even a week when the charger did not work. Little problems keep happening with the laptop, which makes me feel crazy because everything seems to go back to normal after some time. This afternoon, a new issue started with my trackpad. It took me 20 minutes to navigate the website just to contact support. After two attempts, I finally reached a representative, only for him to hang up on me after I explained my issues. I regret this purchase and wish I had stuck with HP.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
No, I would not recommend this to a friendRated 5 out of 5 stars
Good for college student
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer. Bought for my child who is in college. Very lightweight. Fits easily in backpack. Great for schoolwork.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great working system! Replaced my outdated laptop and didnt dissapoint.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Will recommend for beginners
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty decent for beginners could get more potential.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend Rated 5 out of 5 stars
Great place to purchase a computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Immediately when we got there, they asked if we needed help very thorough in the computer department told us the differences between each computer and wanted to make sure what we were gonna use it for so we could get the right programs excellent team
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend- Pros mentioned:Portability
Rated 4 out of 5 stars
great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great for work and appointment's by zoom. Its light to carry in my purse.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
No, I would not recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using it everyday for tasks like working on my business and simple scrolling. This has been the laptop I’ve needed for years.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Laptop purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a great experience shopping for my laptop at best buy. The reps helped us compare the specs and pick the right one. Loving it so far!
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend Rated 5 out of 5 stars
Retired
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking forward to having the Geek-guys set up the new computer purchase.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Thanks
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it this laptop I recently buy is working good
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Platinum
I would recommend this to a friend Rated 5 out of 5 stars
Windows surface laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love it. I take it everywhere with me.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Solid so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop was purchased for work. It's been smooth fast and easy to use. Quality has been good. Overall a tad heavy but it is big
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend Rated 5 out of 5 stars
Love HP
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the HP surface pro laptop! This is the 3 one I’ve purchased over the years!
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Black
I would recommend this to a friend