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Customer Ratings & Reviews

$1,249.99
Save $250
The comparable value is $1,499.99

Customer reviews

Rating 4.7 out of 5 stars with 834 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers regard the product's overall performance, battery life, portability, and processor speed very positively, often describing it as great and very fast. Many also appreciate its design, attractive color, touchscreen feature, and lightweight build. However, a minor concern raised by some is the limited port selection, specifically the absence of an HDMI port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 834 reviews
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price on a this Laptop that is used for college courses

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay at best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay at best you can get a macbook that is much better for around the same price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Blues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little pricey but it’s worth the investment. My daughter will be using it for a long time. I got the highest memory on it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Surface very much. Easy to use and move around with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Windows PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing. Well crafted…very premium. Copilot works very good on this machine. Well worrth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Was skeptical about going to the Snapdragon Plus processor but I Love It!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves it. Nice small form and enough power for her work

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. The image quality is great, the speed is fast and the touch screen just adds to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with my new laptop. Getting used to the program which is not Microsoft Outlook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A apple user turned to windows

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Have been an apple user previously, but discovered this Microsoft Surface Laptop because I needed a windows machine for my job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Got the smaller one and its actually a great size. Slightly heavier than id like and compared to the business version that I use for work . Fast and very nice. No problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer I’ve ever had. Best Buy provides all the services I need. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for a student.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer functions well. It's very light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter will hopefully enjoy this computer for homework. Just got it so need time to use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm Lovin It

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer! It is touch screen and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and we had great customer service in the store when we were picking it out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Start up is annoying

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful labtop but starting it up is a bit buggy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product so much

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Come with build in copilot AI , it will track everything you have done from the pc, and help you to organize almost everything from your email, calendar to all works , what a nice design!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy moving from surface pro to the laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    All good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, everything is good for my daughter. She is happy with the laptop

    I would recommend this to a friend