Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Laptop_Computers
  • Alt View 11. Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touch-Screen - Snapdragon X Plus - 16GB Memory - 512GB SSD (7th Edition) - Graphite.
  • Introducing the new Surface Laptop: * 20 Hours All-day battery life * Larger display, smaller device * Ultra-thin chassis, optimized screen space, and less bezel on a 13.8" or 15" HDR touchscreen * 86% Faster performance * Industry leading AI * Supercharge your productivity and creativity Note: HDR requires HDR content and enabling HDR in device settings. Compared to Surface Laptop 5.
  • Specifications PROCESSOR MEMORY STORAGE Snapdragon R X Plus Snapdragon X Elite 16GB or 32GB LPDDR5x RAM Removable SSD drive 256GB, 512GB or 1TB GRAPHICS NPU DISPLAY Qualcomm AdrenoM TM GPU Qualcomm HexagonM Touchscreen (45 TOPs) PixelSense Flow 13.8" with HDR and Dolby Vision IQ System software and updates use significant storage space. Available storage is subject to change based on system software updates and app usage. 1GB 1 billion bytes. See Surface.com/Storage for more details. Requires Dolby Vision encoded content and video.
  • Windows 11 Premium Performance PCs For all-day work performance with gaming power Power Performance for work and gaming Premium Design Sleek design and features, high-end materials Portability & Battery Life Longer battery life for users on the go *Features, performance, battery life and user experiences vary by device, configuration, usage patterns, and other factors. Individual experiences may differ.
  • Copilot+PC Microsoft Surface "Surface Laptop 7 rated as The Best Windows laptop." CNN Underscored, July 2024 CNN Underscored Best Tested 2024
  • Intuitive touch: Tap, swipe, and touch experience effortless interactions with the vibrant, high-definition PixelSense touchscreen display on every Surface device.
  • Al-powered productivity Show up brilliantly on calls with Al-powered audio and video features - staying clearly in view while moving around freely, with virtually no background noise.
  • Choose from four stunning colors: Black, Platinum, Sapphire, and brand-new Dune.
  • Laptop_Computers: "TEMT M C 622024 Search 78F Sunny - -"
  • Alt View 24. Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touch-Screen - Snapdragon X Plus - 16GB Memory - 512GB SSD (7th Edition) - Graphite.
  • A Esc 1 da da 2 " M " . Home i End -B PgUp PpDn - Del - 5 ! 1 2 # 3 $ 4 % 5 ^ 6 & 7 * 8 ( 9 ) 0 - I + = Backspace Tab Q W E R T Y U I o P { I I I I I Caps A S D F G H L K L : : - . Enter Shift Z x C V B N M < . A . ? / Shift Ctrl Fn Alt
  • Alt View 26. Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touch-Screen - Snapdragon X Plus - 16GB Memory - 512GB SSD (7th Edition) - Graphite.
  • Alt View 27. Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touch-Screen - Snapdragon X Plus - 16GB Memory - 512GB SSD (7th Edition) - Graphite.
  • Windows 11 Home video 1 minutes 51 seconds

Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 32GB Memory - 1TB Storage (7th Ed) - Copilot+ PC - Black

Model:
EP2-42030
SKU:
11951565
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.8 out of 5 stars with 72 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-72 of 72 reviews

  • Love it

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it easy to use graphics are amazing best battery

    This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 32GB Memory - 1TB Storage (7th Ed) - Copilot+ PC - Black

    I would recommend this to a friend

  • Good laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, very good even. It’s so good that i am inclined to say that its amazing

    This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 32GB Memory - 1TB Storage (7th Ed) - Copilot+ PC - Black

    I would recommend this to a friend

  • Microsoft Surface Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid device. Was looking at Surface Pro but ended up going with the Surface Laptop for a college student.

    This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 32GB Memory - 1TB Storage (7th Ed) - Copilot+ PC - Black

    I would recommend this to a friend

  • Great upgrade

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade. Colors more vibrant, speed of programs amazing. This was a good purchase.

    This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 32GB Memory - 1TB Storage (7th Ed) - Copilot+ PC - Black

    I would recommend this to a friend

  • Microsoft surface

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop with good price/power ratio. Excellent and high-quality workmanship.

    This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 32GB Memory - 1TB Storage (7th Ed) - Copilot+ PC - Black

    I would recommend this to a friend

  • Great Price great computer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer at a great price. Was trying not to break the bank and this did it

    This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 32GB Memory - 1TB Storage (7th Ed) - Copilot+ PC - Black

    I would recommend this to a friend

  • Perfect laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and great product. Fast and easy set up. Everything i expected and more.

    This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 32GB Memory - 1TB Storage (7th Ed) - Copilot+ PC - Black

    I would recommend this to a friend

  • Good laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our fourth purchase of this laptop and it does not disappoint.

    This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 32GB Memory - 1TB Storage (7th Ed) - Copilot+ PC - Black

    I would recommend this to a friend

  • Decent Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay. The hardware is great, but windows continues to be a resource hog and not optimized enough for the entire experience.

    This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 32GB Memory - 1TB Storage (7th Ed) - Copilot+ PC - Black

    No, I would not recommend this to a friend

  • Report

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It caught virus and I don’t know how and it is giving random attacks from virus and when I run my antivirus it is not showing any attacks.

    This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 32GB Memory - 1TB Storage (7th Ed) - Copilot+ PC - Black

    No, I would not recommend this to a friend

  • I was misled!!! I cannot run apps I bought it for

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does NOT run all windows apps!! This is a very misleading product line

    This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 32GB Memory - 1TB Storage (7th Ed) - Copilot+ PC - Black

    No, I would not recommend this to a friend

  • Major upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very happy with my purchase. I needed an upgrade from an all in one desktop PC.

    This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 32GB Memory - 1TB Storage (7th Ed) - Copilot+ PC - Black

    I would recommend this to a friend
Page 4, Showing 61-72 of 72 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.