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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 171 reviews

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Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Surface Laptop's overall performance, incredible battery life, and excellent screen quality. Many users also appreciate the top-notch processor speed and ease of use. The laptop's stunning design and lightweight nature are additional benefits that customers enjoy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 171 reviews
  • Rated 5 out of 5 stars

    Amazing update to a solid laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great! It's fast, runs solid, has a great touchpad and keyboard, and is well supported through software updates by Microsoft. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been everything I have needed and more! The battery life is great and speeds are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Microsoft Surface laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our second Surface. Much faster with improved display. Very happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just like Mac but with windows system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually love this laptop! I wanted a high quality build (used to use a MacBook pro) but I really wanted the windows system to write code on. Since I got this I keep telling all of my peers how awesome this laptop is! AMAZING battery life compared to my old laptop. This thing can last me 2 full days of battery life at college (I’m on it from 8:30AM until 11PM on average or about 25 hours). This is a W laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! Its easy to use and the tech support team is great if you ever need help with anything. I will forever stick with Microsoft products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an efficient laptop with great capacity that will be great for daily use and mobility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brilliantly Designed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, and elegantly advanced. The battery life has remarkable longevity and the overall design is effectively stunning!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive Build Quality and Versatile Desi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Microsoft Surface Laptop - Copilot+ PC (7th Edition) and I am thoroughly impressed. The build quality is excellent, with a stiff chassis that feels incredibly durable. It's also easy to take apart, making upgrades and maintenance a breeze. The inclusion of a micro SD slot and upgradable storage options is a nice touch, providing added flexibility. The larger 15-inch form factor is perfect for my needs, offering a great balance between screen real estate and portability. The 15" touch-screen is incredibly responsive and vibrant, enhancing both work and leisure experiences. The Snapdragon X Elite 12 Core processor, combined with the 16GB memory and 256GB SSD, ensures lightning-fast performance, even with multiple applications running. The laptop's sleek platinum finish adds a touch of elegance, and the build quality is top-notch. The battery life is also commendable, lasting me through a full day of work without needing a recharge. Additionally, the keyboard is comfortable and quiet, perfect for long typing sessions. One small downside is the limited number of ports, but this is easily managed with a good USB-C hub. Overall, I am extremely satisfied with my purchase and would highly recommend it to anyone in need of a powerful and stylish laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All you need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Microsoft laptop. My other one last 9 years. Got me through school. I hope this one will also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful screen at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value out there for a Copilot+ PC. Screen is fantastic and i easily upgraded the SSD to 1TB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. it works well with all of my needs. Connecter easily to my internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elevate Your Productivity with the Surface Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Surface Laptop - Copilot+ PC - 15" is an exceptional device that seamlessly combines sleek design with powerful performance. Its thin and compact size makes it incredibly lightweight and portable, perfect for users who are always on the go. Under the hood, it is powered by the Snapdragon X Elite processor, which delivers fast processing speeds that allow for seamless multitasking and enhanced AI-driven features. One of the standout qualities of this laptop is its whisper-quiet operation; it runs silently even during demanding tasks, making it ideal for both work and leisure environments. Additionally, the vibrant 15" PixelSense touchscreen boasts thin bezels and an impressive refresh rate of up to 120Hz, ensuring smooth visuals and an engaging user experience. Overall, the Surface Laptop - Copilot+ PC is a remarkable choice for anyone seeking a blend of style, speed, and functionality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleeky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and copilot availability great screen colors and portable. Disappointed with sign in features, no finger or face recognition which l was told was included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item here has been the best laptop I've ever gotten and it works wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for everyday use and school. Im using it a lot for just random stuff right now but it is a great laptop if i need to get anything done for a good ish price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best upgrade for me in a while.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started off with the surface pro 4 and after a much needed upgrade I made the choice to upgrade to the Surface Laptop 7. I was a bit skeptical at first since it was using the an Arm based processor; However I am quite impressed with how the device functions. My favorite part about this device is the long battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple to Surface Convert

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After switching from Apple I was nervous for the change to a surface, but I love this laptop! So sleek, incredible charge, and I love the touch screen! I am also a new convert to 15" screens and won't go back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great laptop.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is quick and responsive. The Copilot features are a nice addition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent PC, practical and touch-screen advantage

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Microsoft Surface Copilot+ PC 15” (Snapdragon X Elite, 16GB RAM, 256GB SSD, Platinum) in May and was very impressed. Performance is fast, the screen quality is excellent, touch is super responsive, and navigation feels easy and intuitive. It’s a very practical computer for everyday use and offers a great overall experience. I decided to exchange it for an Apple M4, mainly because of Apple’s fully integrated ecosystem with iPhone and iPad, which fits better with my routine. However, in terms of speed, screen quality, and usability, the Surface really stands out and doesn’t fall behind—plus, the touchscreen is a big advantage. If you’re looking for performance, practicality, and a solid, well-built machine, the Surface is an excellent choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop purchase ever

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this device on the first day it came out. I was really excited for the new Qualcomm ARM chips. So far, the Surface Laptop has not disappointed me at all. I have played games, worked on school stuff, entertainment, etc all on this device and the battery life is still amazing. Can't recommend it enough!

    I would recommend this to a friend