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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 171 reviews

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Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Surface Laptop's overall performance, incredible battery life, and excellent screen quality. Many users also appreciate the top-notch processor speed and ease of use. The laptop's stunning design and lightweight nature are additional benefits that customers enjoy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 171 reviews
  • Rated 5 out of 5 stars

    Surface pro laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was gotten just of recent. It has good speed and a feel of a lengthy lifespan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!! But why the change?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the surface laptop! Only thing I don't like is it does not work with a stylus like my old surface pro did......not that big of deal, but doesn't make much sense. Other than that, I love the rest of it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop. Definitely worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic laptop for what I use it for. Not quite the same as my other surface laptop so look closely when you buy it. Does not convert to a tablet.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good for browsing, not much else

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery and screen quality -- but not all applications work! Only great for internet browsing, not much else. Now using as a secondary laptop instead, considering returning it.

    No, I would not recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Thanks for letting us know, everyday more and more applications are being supported either via emulation or natively. Please check https://www.qualcomm.com/products/features/windowsapps to see the most popular apps that are supported. snapdragon

  • Rated 5 out of 5 stars

    Do laptop easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new laptop. It’s easier to use everything is so easy to get into all the fields that I need to bring up. I feel really good about the computer that we purchased and it was a great price as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a fantastic experience. I already have the first surface from four years ago and it was a natural purchase for me to go with the latest version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks Best Buy. I love this Surface Laptop!!! Doug

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    feels good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the laptop. It looks good, feels good to the touch, and has a cool magnetic plug which is less likely to break if dropped. It fits my needs well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person was knowledgeable and very nice. Made it easy for the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Mac!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for school cause I’m a computer science major, love it so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. Business purchase and had to upgrade to Win11 Pro but same price as it would have been on the MS store with Pro. So a convenience fracture purchase to get it right away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a fabulous laptop Such great help from Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My forever computer. Love it The form and function are top of the line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely love my computer. It’s fast and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop so far only a few minor hiccups with connecting my hp printer. Love the touchscreen. Definitely an upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing computer!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working computer and fast RAM than i had. Pluscthe chip inside this can do whatever you throw at it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer and it’s software do the job flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really great ..I bought it so the laptop and software both came from Microsoft ..makes updating much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Geek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this laptop. I find it much easier to operate than my last one. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer. Replaced my pro 4. Best decision I've made. Very pleased w Best Buy, & all their services

    I would recommend this to a friend