4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,249.99
Save $350
The comparable value is $1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 172 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
92%would recommend to a friend

Customers are saying

Customers admire the product's excellent overall performance, highlighting its impressive battery life and superb screen quality. They frequently praise its top-notch processor speed and user-friendly interface. The product's stunning design and lightweight nature are also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 172 reviews
  • Pros mentioned:
    Battery life, Ease of use, Processor speed

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. I been waiting to get this long time . Easy to carry perfect size that fits in small bag. Very fast. Long lasting battery . I recommend to buy this laptop and not that expensive too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Great for an Author!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is exactly what I was hoping it would be. I was nervous making the transition from a Macbook to a PC, but this computer has a solid, well-built feel, the cooling system is quiet, the battery life is long, and the keyboard has a nice feel and sound to it when you're typing away. The screen is very clear, and the operating system keeps up with all my open browser windows when I'm researching for my novels. It's a great machine for writers!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 3 out of 5 stars

    Beautiful but Glitchy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an emergency “need a new laptop today” situation and chatted with a rep online to help me select one. I love the screen! It is fast. The problem is that some aspects do not function properly. For example, the file explorer freezes up constantly and the entire laptop has to be restarted. Additionally, certain photoshop brushes are not compatible with snapdragon. As I’m a photographer, that’s a big problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Overall pleased

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m overall pleased with the laptop so far. It’s lightweight, easy to use and has a good display. I haven’t fully leveraged the AI functionality yet so I can’t commit to saying it’s good/bad as of yet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Perfect for school or college

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son purchased the 15" version after I bought the 13" one for my daughter in college. The smaller laptop vs. pro was her preference for school as the pro is too cumbersome to use on your lap. I was a little hesitant to get her a Copilot+ version as my son was not convinced it had come into its own. My son wanted this laptop for school vs a gaming laptop because the latter so often overheat. So far he is delighted with the speed of the Snapdragon X Elite, the steady temperatures and the battery life is as promised. I will update review if this changes.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for school. Very fast. Lightweight with larger touchscreen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Great Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blazing fast file and app openings. Battery is so good that using 1 to 2 hours a day it only needs charged every 5 to 6 days! Only downside is it wont connect to my Boss Katana guitar amp. Evidently a known issue with Snapdragon processors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am very happy with my new Surface 7 Laptop. The only issue there is a lack of ports, necessitating an additional purchase of an adapter. There is only full size USB port which uses the mouse bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Great workhorse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is fast, graphics are beautiful and lightweight. Love having the touchscreen option.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Only scratched the surface

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it to its full capacity yet but so far it has met my expectations…vivid color, fast processing and very light weight

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Best Windows Ultrabook

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent device that offers great value. It is easily one of the best Windows machines in its class and trades blows with its Apple competitor in display quality (you get a touchscreen as a nice bonus), superlative haptic touchpad, snappy performance in everyday tasks, face recognition sign-in features, and impressive battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Quick, silent, and lasts all day

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, a disclaimer. This uses an ARM architecture, so there may be compatibility issues with some programs. However, if you know that all of your programs will work with this laptop, it's an amazing option. The build quality is top notch, the access to the SSD is extremely easy, the battery life lasts forever, and it stays silent throughout.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Happy College Kid

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a Surface Pro 8 tablet my college business student was using. She says she does homework in bed and the laptop form factor works better for her. She says it boots up quick, battery lasts forever, is really fast and does everything she needs. I was skeptical of the processor, but she's had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Snapdragon X Elite chip is worth the hype!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows is finally closing the gap between performance and battery life compared to M series devices. The performance to quality of the Surface laptop is second to none. The brightness is great, the laptop is smooth and snappy. I get over 10 hours of battery life easy. 15" is the way to go with the bigger screen and better processor.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Apple to Surface Convert

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After switching from Apple I was nervous for the change to a surface, but I love this laptop! So sleek, incredible charge, and I love the touch screen! I am also a new convert to 15" screens and won't go back

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent Battery and Solid General Performance

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is phenomenal in comparison to Intel and AMD based Windows laptops. I can fully charge this, let it sleep for two days, and have full confidence that it will have enough battery for two days of use. I personally found the LCD display to be better than most of the OLED models. Screen refresh is great. Colors and contrast are not a problem. The resolution is perfect for small text, alleviating any potential scenarios for eye strain. This would be a perfect option for your general college students or those who are looking for a general-use laptop with a very high-endurance battery. Getting through an entire day of work on a charge is not a worry, and the Surface gets a near-full charge within an hour. Some applications do behave in a strange manner. I've been using this one with slicing software like Prusa, Orca, and AnkerMake Studio. Installing/Uninstalling applications were where I hit some snags. It took over 10 minutes for an uninstaller to appear. Not a big problem and an expected issue with the latest hardware. Overall - not meant to be a workstation. Battery is significantly better than expected and gets through the day without a second thought. Performance is plenty enough to hold over very well for the years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far. So good, this laptop works great, though i did have to adjust to the ARM architecture of the Snapdragon processor

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Nice laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A slim laptop with a fantastic screen, includes a USB port and plenty of memory for my needs. The battery charge lasts an exceptionally long time without a charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Microsoft surface

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not disappoint. Easy to use and stays charged for a long time . Well worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen quality

    Rated 5 out of 5 stars

    Surface Laptop review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the laptop. It is easy to use and the bigger screen is easier to see and use as a touch screen

    I would recommend this to a friend