Customer Ratings & Reviews

The only thing I would add to laptop would be the print screen button on keypad.

As always I prefer buying from best buy cause they have the dear prices compared to any one in market. This is extremely good one with all latest key features available for students.

Longtime surface lover. Snapdragon not for me. Did not work well with many programs including microsoft. Fit and finish amazing. Returned it and got a surface with I7 processor

Great system great price gret capabilities. Very glad I bought it

Over priced, I feel I was just shown this one, over and over. Cancelled it once and then bought it one week later. Was not asked about my rewards to use as well, just over rated! much smaller than I'm used to. I feel that I overpaid and I could of gotten something cheaper is I was shown another product equivalent to the one I bought. 2 different sales reps ( which were very nice) but both pointe me to this lap top

Excellent, easy replacement and on time delivery..

It's a very nice computer, but had compatibility issues with some game software. Ended up returning it and buying a Samsung laptop.

still learning how to use this product.....so much to learn!

Purchased this laptop to do homework and play roblox. Had to return it because it kept crashing. Upon exchange, a best buy supervisor informed me that the snapdragon processor doesnt work well with roblox. Other than that it was a great laptop. Very quiet, didnt over heat. Beauitful display and quickly responsive

This pc and the updated software is truly excellent

Good enough for everyday things like Microsoft Office suite, Browsing, email, etc, however, it does not compare to my Macbook Pro when editing photos or video. I only switched over because I absolutely detest the MacOS. However, i quickly learned that this laptop is just not built for that. Perhaps an unfair assessment, but i found out the hard way.

fast delivery and excellent services. The surface laptop comes in new conditions.

The colors are bright and crisp. Keyboard has a nice feel to it,

Awesome job tech new his stuff! We got a great price as well the delivery was even done on time!

Great customer service wonderful place to be. Love It!

All staff we came in contact with were superb except for the employee who "delivered" and explained the new unit. He was not wearing a geek shirt. He was light on explaining the features. Both my wife and were disappointed. It felt like were "pulling" info, not receiving it.

Too bad Microsoft went with snap dragon processors. It’s not compatible with a lot of devices including xerox scanners we use. This used to be our go-to laptop. Now we went back to regular dell, Hp etc.

The snapdragon is not compatible with the Canon printer at the office so it is totally useless to me for business. The work around is not worth the time to deal with and Canon claims they are not going to provide any solutions due to cost.

Love the product but did not come with backlit keys which can make it difficult to work with

This laptop uses the ARM-based Snapdragon CPU. Photo editing software for Sony cameras and games that require an Intel CPU and will not run on this computer. I eventually had to buy another laptop so that I could run those programs.