Customer Ratings & Reviews

This laptop is a strong competitor in this space! The build quality is amazing. The laptop feels sturdy, it's not excessively thin nor feel like I might damage it if I use a firm grip. The screen reaches a peak brightness of 600 nits so it's more than bright enough for indoor use. The touch screen is responsive and the OS is snappy. It helps that the RAM speeds reach up to 8,448 MHz. With 16GB I don't think I'll ever need more RAM on this laptop, especially with how optimized everything is becoming. I love that it is a touch screen because it's like a two-in-one. This would be great if you like a tablet's convenience but like a laptop's form factor. Performance-wise, this thing is great! This thing breezes through anything I throw at it with zero issues. Classwork, editing, creating, and anything else you need a computer for. I was even able to play Genshin Impact on the lowest settings, granted it wasn't the best experience but it is cool to know that I can play it if I wanted to. I was able to reach 3500 MB/s read speed and 2500 Mb/s write speed on tests that I ran for the SSD. The front-facing camera is about average quality, and great for video conferencing. The new Copilot AI feature on this laptop is really cool and fun! It is able to summarize large bodies of text with important details, it can create images and edit them with fun filters, work like a next-level search engine, and it's able to do so much more so I'm excited to spend time with this laptop figuring it all out. I'm not too sure about how well AI will be incorporated into everyday life, but it is fun to play with and it seems really useful so far. The only thing I'm not fond of is the keyboard. It's kind of mushy and not satisfying to type on. I love a clacky keyboard. That said, I LOVE the angled magnetic charger. It doesn't take up any of the USB ports and is so nice when it just snaps into place. 10/10 to the design team. Attached are photos of the tests I ran. The higher number in Cinebench was with the laptop plugged in. I also included a couple of the read/write speed tests for the SSD.

This laptop has been great, it is so light weight and fast with a long lasting battery.

light weight, fast, easy to use, great screen, good battery life

GREAT laptop for college bound student. Perfect size & not too heavy. Speed is better than we expected. VERY satisfied!!!

So far, it's been a decent computer. I like very much that it is light and doesn't heat up, which is likely a good sign of its efficiency. The battery life appears to be very good although I don't have another laptop to compare it to. A charge will last 5-6 days of using the computer 1hr per day. I did have one dissappointment - it will not run NORD VPN. I'm already subscribed to NORD VPN on my old computer and I wanted to continue with this new laptop. The install program displays a message that it is not an x86 CPU. Perhaps there will be future support for Snapdragon CPUs but not as of today. Surfshark is supposed to work on this platform but I haven't tried it yet. I'm holding out a bit longer to see if NORD's next release will add Snapdragon support.

I’ve head the Surface Laptop for over a year now and it has been wonderful. Has amazing looks great screen quality amazing touchscreen good sound. It’s overall exponential! I have 0 regrets making this purchase!

Works great. Very slim and sleek not too heavy Battery life is amazing. Loveee it

The 15" touchscreen display is vibrant, responsive, and ideal for both work and entertainment. The sleek black finish exudes elegance, and its slim profile makes it highly portable without sacrificing premium aesthetics. The edge-to-edge glass enhances usability, especially with Windows 11's touch-friendly interface.

Laptop itself is great. Remember, if you already have a microsoft account and they go to sell it to you at the store do not buy it. You can have 5 devices which was on me cause I asked and the guy said yea you could switch it but you would lose it on the last device. Also, if you have rocket money you can get them to reduce the price of your personal account, 69.99 for me. Also, if you are a vet or AD buy from your post exchange. I could have gotten this laptop for around 600 dollars and best buy will not price match. I bought the 32gb 1TB for 100 dollars less than bestbuys promotional and it was brand new not their out of stock repackaged version they are selling online. Finally as a side note it is disappointing that corporations are hiring people who know little to nothing about the section they are in. I went to get a new laptop for my wife and asked about the surfaces and what the guy thought about them. He pulled out his phone scanned the qr code and read the reviews. I can do that I want someone who is in the know in all the brands who could provide that feedback on those laptops that meet my needs. There was a day in the circuit city days that if you asked someone in a section they knew and could sell you on different brands a shame.

Very light and fast, the battery last longer . I love it

I have had a surface for the past 5 years, but my new surface is faster, lighter, and overall better performance. I love the touch screen feature.

Works great very durable and is portable for any student

This Surface laptop is great! It's fast, has all the latest technology and should last many years. I love the larger screen size so I can watch tv on it. And the Window's programs, including Copilot, make it all seemless.

This laptop is nice, study, durable, and quick! The battery lasts a long while, and it’s been the best addition!

Excellent laptop and wonderful service. Great size and very comfortable to use. I am highly recommending this laptop.

I knew there might be some software compatibility issues when I bought this and almost 9 months in, they’re still issues. But the biggest problem is the frequent freezing up. Everything simply stops working, reacting, functioning. Requires closing the machine, waiting some variable period of time, and hoping that fixes the freeze. It doesn’t always. The forced downtime is a significant inconvenience and is making me rethink the purchase entirely. The fourth star is on the high side of my opinion.

The surface laptop 7 is wonderful. The 15 inch screen is bright and crisp. I dont really use the touchscreen, but it’s a nice bonus. Trackpad is Mac-like, meaning it is in a league of its own. The key travel is excellent. The design is flawless - best there is right now for a Windows PC. The storage ssd is easily accessible and upgradable. I went from 512 to 2tb for about $100. I love the black shell/exterior. It’s sturdy and fingerprints do show, but wipe away easily. It still looks brand new. Only con has to do with Qualcomm ARM64 processor’s compatibility. Of everything I use, only one thing is completely incompatible. It’s an HP thermal printer I use for shipping labels (no driver - still). Otherwise - zero complaints.

Getting a new laptop is incredibly stressful for me--I worry about my apps not installing correctly, losing data, etc. But this time, setup was insanely smooth and easy. Everything about the machine itself feels very well designed and surprisingly pleasurable to use. Highly recommended!

Hits all the marks for standard business use cases. Performance, battery life, stability, portability.

The battery life and performance on the new X Elite chips is too good to pass up. If you’re looking for a new laptop ARM is the go-to. And if you’re looking for a windows laptop this certainly won’t disappoint.