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Customer Ratings & Reviews

$1,649.99
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Customer reviews

Rating 4.7 out of 5 stars with 287 reviews

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Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the product's excellent overall performance, long battery life, and fast processor speed. They also appreciate its convenient screen size, portability, sleek design, and lightweight nature. However, some customers have experienced compatibility issues with certain software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 287 reviews
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Surface laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. Took me 6 months to choose and it's fast, smooth, light. Checked all my boxes.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen size

    Rated 5 out of 5 stars

    Mike K

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Surface - wanted one w/a bigger screen than my previous ones. Great product for me, I'm able to use it @ home on our home network & travel seamlessly when we're on the road. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Like the computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the computer, but wasn't told that the ARM chip would not be compatible with my older Canon laser just printer. Had I've known this I probably wouldn't have bought it. Otherwise I love the screen size and color is rich.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Surface Laptop 7th Edition is fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an excellent laptop where the battery would last, was touchscreen, and had great performance for my work requirements. Found it in this new Laptop Surface 7th Edition. Wasn't too sure about the whole Snapdragon X Elite ARM processor, but I will be the first to say it's pretty awesome. This also has plenty of storage with the 512GB SSD and enough RAM with 16GB. I was initially thinking I should have gotten more of each, but now that I've been using it for a bit over a month, it's perfect. Great job Microsoft.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop. Like the 16GB memory and storage. So far no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MICROSOFT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM VERY EXCITED ABOUT THE MICROSOFT LAPTOP , VERY STRONG COMPUTER, THE SCREEN VERY QUICKLY

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Great computer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Would highly recommend. Battery life is great. I prefer this laptop over my previous Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Microsoft Surface

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for school, nice design, screen looks beautiful and the battery life has been great so far!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My first college laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop for students who are looking for a long life battery laptop that also attached with style, comfort, and luxury. Very recommended

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Solid, Straightforward Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Surface laptop so they must be doing something right. This is a solid, straightforward machine with excellent specs and performance. Battery life is exceptional, screen quality is better than my eyes can appreciate, and the webcam quality is perfect for frequent Teams/Zoom sessions with clients.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Perfect powerful laptop - WINDOWS MacBook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best laptops I have had. Great screen. Battery life is awesome. Works seamlessly when switching between apps such as zoom and teams when you are working from home. I had a very powerful laptop before but always had to keep it on charge and someone could not switch between teams and zoom for camera use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for about a year now and it works amazing, charged very fast, the battery lasted a long time. Got it for college but I was able to do some gaming with no issues. The big screen made watching movies and shows amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Processor speed

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, display, and speed. Perfect for my graduate school work coming up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Best Laptop so Far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A sleek looking laptop with great performance. I love that it's fast and works efficiently when you have multiple pages open.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop very much - lightweight and sturdy so good for travel. Also, very easy to set up and utilize. The watch out is more on customer service for Best Buy - I bought this and they didn't have it in the store so it was mailed to me. Turns out it was sold by "Best Buy Marketplace". I had no idea. So when I went to price match (paid the extra $40 to be able to price match for 60 days) and saw it was sold cheaper on Best Buy marketplace the next week, they wouldn't match the lower price. I also worry about Best Buy honoring the warranty since it was sold by Best Buy Marketplace. So ask the question - is this sold by Best Buy or Best Buy Marketplace. Seems like they should be more transparent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Daily Companion

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is sleek with a clean, modern design. It runs smoothly and has been the perfect daily companion, handling long hours of use without any issues. The Copilot integration has been a game-changer, making planning effortless and more efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my daughter starting college in the fall for graphic design and this laptop is well worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    10/10

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is one of the best for college students in my opinion. It runs really well with multiple tabs and programs running at the same time with little to no slow downs. The screen quality is perfect with how bright and vibrant it is. I have no problem with its battery life as it gets me through multiple days of school without the need to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Awesome Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using it for making flyers, typing papers and mostly school work, its been a great laptop very quick, screen is the perfect size, had it for a month, no glitches or lag with anything, it looks great and runs better

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Love this new purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really enjoying this Copilot-powered Surface laptop. It's much faster than the Microsoft laptop I bought three and a half years ago. While I haven't used the AI features of Copilot extensively, I appreciate the speed, battery life, and overall superior performance of this laptop. In my opinion, it was a very good purchase for my current needs.

    I would recommend this to a friend