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Sterling, VA 20166
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Customer Ratings & Reviews

Your price for this item is $749.99
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The comparable value price is $999.00

Customer reviews

Rating 4.6 out of 5 stars with 752 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Surface Laptop 2's lightweight design, excellent keyboard quality, and ease of use. Many also praise its long battery life and sleek aesthetics. However, some customers find the price to be high and wish it had more ports and storage options. The limited storage capacity was another recurring concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 752 reviews
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    It nice but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer. Costs too much for what it is. Many computers are the same

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for my work. It travels very well.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its light and easy to use Can use touch screen or mouse pad

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for everyday use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good laptop very satisfied with the speed

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great for college.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. Fast and stylish. Will definitely be an asset in college or a work environment.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for the review! We're delighted to hear you've been impressed with the overall style and design of your Surface Laptop 2! We think your new Surface will make a great partner for college, work as well. If you haven't already, make sure you take advantage of the free 5GB of OneDrive storage you get with your Surface. You can also learn more about OneDrive and the different subscription options available to you here: https://support.office.com/en-us/onedrive.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Light weight easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer super light easy to use very fast Awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop on the market!!!! Fast, reliable, fun...

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Light computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is easy to use & has long lidlfe battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and it is very responsive. Very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A real pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim trimming shape which makes work on the go pretty easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Light as a feather.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like they said, it’s durable and portable!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Ports

    Rated 3 out of 5 stars

    it was ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needs more ports. feels good but went with i7 so it last longer

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your recent experience with Surface Laptop 2. We're glad you were able to find a device with the right specs for all your needs! If you're interested in adding more ports to your Surface experience, the Surface Dock is a great way to expand your setup. Check it out here: https://www.bestbuy.com/site/microsoft-surface-dock-black/4561910.p?skuId=4561910.

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what my husband wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up Has everything he wanted and is easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer that does everything we need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to carry and good processing speed, touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Microsoft - Surface Laptop 2 for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, light weight and thin Laptop for college life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for college student

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! I could not recommend this more!! Since the first day I got the laptop, it worked very well and I’m a type of person who likes to open lots of taps on my computer and this works tremendously well!! Should’ve this early this year!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for taking the time to recommend Surface Laptop 2 to the community! We're delighted to hear you've been enjoying your new Surface, and thanks again for the kind words!

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop easy to use. Love the built in security.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Useful laptop for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good laptop, and very easy to carry it.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Great laptop for students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the touchscreen. The laptop has a nice fabric that borders the keyboard.

    I would recommend this to a friend
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