Customer Ratings & Reviews
- Model:
- LQN-00038
- SKU:
- 6298032
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Surface Laptop 2's lightweight design and ease of use, praising its comfortable keyboard and excellent battery life. However, some customers expressed concerns about the limited number of USB ports and the relatively high price point. A few users also mentioned issues with heat generation and the power supply.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Weight
Surface3 laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went to Best Buy to buy a lightweight laptop to travel with me to debate tournaments all over the US. I wasn't expecting to buy a Surface. However, after an hour of comparing/contrasting several different brands, I bought a maroon (think TAMU) Surface 3, and I love it! I haven't had a moment of buyers remorse. The laptop is lightweight, and easy to navigate.
I would recommend this to a friend - Pros mentioned:Battery life, Keyboard quality
EXCELLENT LAPTOP!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I knew I was going to launch into the laptop world, I read up on all brands and decided upon this Microsoft Surface. I made the right decision! This laptop does everything I need it to do ...and it does it with speed and ease. The setup was a breeze, the battery works well, the keyboard is elegant and easy to use. I am extremely happy with my purchase!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We glad to see that you are happy with your Surface Laptop 2 because we're happy to have you as part of the Surface family. We designed this device to be able to handle most of what you can throw at it and we love hearing how that is helping our users do more. Thanks so much for taking the time to leave this review.
Cheers,
Jonny
Surface Customer Care
- Pros mentioned:Ease of use, Weight
Simple but efficient laptops
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Compact size and light weight. Easy to use. Excellent value!!
I would recommend this to a friend - Pros mentioned:Ease of use, Speed, Weight
Enjoying my new Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new computer. It's so light weight and fast. Easy to use
I would recommend this to a friend - Pros mentioned:Ease of use, Speed, Weight
Light weight
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer very fast looks great easy to use light weight
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Great price for an awesome computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As our current laptop, macbook pro, was getting older we have been looking into desktops and laptops. While doing my research I came across this computer and saw that there was only a few in stock. Looking at the price it was a steal on a great computer. We love our Surface laptop and we recommend this laptop for everyone! Great speed and easy to use!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Ryan,
Thanks for taking the time to share your experience with the community. We're thrilled you decided to give Surface Laptop 2 a try. We work hard to provide our customers with this powerful yet lightweight device with battery that lasts all day. We're delighted to hear we've hit the mark. We know switching operating systems can be a daunting task, which is why we have some great tips for making the switch to Surface. Check them out here: https://support.microsoft.com/en-us/help/4023448/surface-switch-from-mac-to-microsoft-surface.
Welcome to the Surface family!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Battery life, Keyboard quality
Quality Built Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop. I have several Mac products and needed a sleek windows based laptop that’s fast and looks pro for work. Love the key board and Black looks awesome. Really fast and great battery life. Highly recommend. Purchased the surface book first. Then traded back in for the lap top. Hated the hinge on the Book. This is much better for me.
I would recommend this to a friend - Pros mentioned:Battery life, Weight
Great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been an avid Apple fan for years. I use Microsoft Outlook for work almost daily. Now that I have my Surface laptop, work has been much easier and more efficient. It works well with my wireless printer, the battery life is excellent and it’s lightweight for daily carrying. I might have to get another one for my home office.
I would recommend this to a friend - Pros mentioned:Battery life, Ease of use, Weight
Very happy with this laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use, very light weight, long battery life!
I would recommend this to a friend - Pros mentioned:Keyboard quality, Speed, Weight
Excellent laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, plenty of power, great screen, and lightweight!
I would recommend this to a friend - Pros mentioned:Weight
Great light laptop with extra firewall protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why did I wait to buy AND LOVE MY New laptop It’s awesome in every way and optimum affordable unit to upload all my messages and photos etc Why did I wait to buy AND LOVE MY New laptop I love Microsoft products It was SO AFFIRDABLE DURING YOUR RECRNT SALE AND YOUR ON STAFF TECHS ARE SO HELPFUL. I love Best Buy
I would recommend this to a friend - Pros mentioned:Keyboard quality, Weight
Great fit for student's needs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is light, fast and plenty of storage space for my student's requirement. They keys felt great. They screen was bright and very detailed. She was excited to replace her older, heavy laptop and have something this nice for her latest semester. Thanks to the suggests from the team at the store!
I would recommend this to a friend - Pros mentioned:Ease of use, Weight
Excellent laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is extremely easy to use. I love the fact that it is thin and lightweight so it's easy to take with you on the go. It's a perfect laptop for personal and business use. I am extremely satisfied with this purchase and I would definitely recommend this laptop to anybody who is interested in buying it.
I would recommend this to a friend - Pros mentioned:Speed
Great Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am really enjoying this laptop so far. It is very compact and sleek. The black matte finish is really nice. The machine is fast, and I love the fact I kind sign in just by looking at the screen with Windows Hello. The screen resolution is very good. I also like the fact I can run full Windows Office programs in it.
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
PERFECT LAPTOP! Quality and Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After my research on many brands and sizes of laptops with different processors I chose this laptop for my son. It is a sturdy and managable laptop easy to transport. Not heavy and bulky and is a strudy model. We are very happy with the speed of the processor and so far has not disappointed.
No, I would not recommend this to a friend - Pros mentioned:Battery life
Excellent laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was in need of a replacement laptop and had heard good things about the Surface Laptops. It is probably more computer than I actually need. It has an excellent display, great battery life, perfect size and weight, and quick boot up and shut down time. I am very pleased with my purchase!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your excellent Surface experience with the community. We're delighted to hear about how Surface Laptop 2 has exceeded your expectations. We hope you continue to enjoy the impressive speed, long lasting battery and lightweight design of this powerful machine!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Ease of use, Keyboard quality
Great laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the ease of opening the laptop, ease of startup, met my basic needs for email and internet, sure it is capable of mich more. I love the fact that the keyboard does not feel cheap and i love the touchscreen. Works so much better than an older model i had years ago.
I would recommend this to a friend - Pros mentioned:Battery life, Keyboard quality
Great laptop all around!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as open box item. Very powerful and quick for small package! Battery life is great, quick from waking up from sleep/hibernation. Keyboard has a good feel, built in speakers are surprisingly loud and crisp. Display rocks as well! Would definitely buy again.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing how you're loving your Surface Laptop 2. We're delighted you're loving the powerful performance and quality design, all in one sleek and lightweight package! We hope you continue to enjoy all Surface Laptop 2 has to offer.
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Battery life
Great Laptop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great personal laptop, quality and stylish. I had no problem walking into Best Buy and picking this one up. It was $999.99 when I grabbed this thing, down from $1299.99. Not a bad price for hardware and software like this. Windows 10 is simple to work with software. I wasn’t familiar when I first bought the surface laptop 2 but after a week or two it’s second nature. The processor is quick along with the 8GB ram but I wouldn’t mind it having another stick of ram to juice it up. The backlighting for the keyboard is great for low light rooms, or before i’m getting ready to fall asleep. The battery charges in about 2 and a half hours from 0%, and with it running just on battery it lasts all day (depending on what you’re running). The screen is gorgeous, watching netflix or youtube is top notch. Overall awesome laptop, great buy.
I would recommend this to a friend - Pros mentioned:Speed
The best ultrabook!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The surface laptop 2 is the most premium looking and feeling piece of hardware I have ever owned, from its sleek design to tough build. It is great inside as well with its software, new generation processors and excellent speeds. I highly recommend,
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Chris,
Thanks for the glowing recommendation! We’re big fans of the sleek and stylish design of Surface Laptop 2. An added unique design of your Surface is Windows Hello, which uses facial recognition to sign you into your Surface Laptop 2. To learn more about Windows Hello, click this link here: https://support.microsoft.com/en-us/help/4028017/windows-learn-about-windows-hello-and-set-it-up.
Cheers,
Heather
Surface Customer Care
