Customer Ratings & Reviews
- Model:
- LQQ-00038
- SKU:
- 6298034
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers value the Surface Laptop 2's performance, light weight, and ease of use for everyday tasks. Its sleek design and long battery life are also frequently praised. While most experiences are positive, some users have reported issues with the touchpad. Overall, the laptop receives high marks for its combination of power and portability.
This summary was generated by AI based on customer reviews.
Absolutely in love with it!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just for context, I’m a full time university student studying mechanical engineering and learning some programming on the side. And I LOVE this computer. I was weary of the high price tag on it, but I would say that it’s totally worth it!!! DEFINITELY BUY THIS!!!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .HI there!
Thanks for the love! We're happy to see that the Surface Laptop 2 is helping you in your college career and glad to hear that we impressed you. Thanks again for taking the time to leave your thoughts.
Cheers,
Jonny
Surface Customer Care
Great netbook for my girlfriend, not so for me
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my girlfriend and she just loves it. Great for web browsing, checking emails and chatting. Just keep in mind it is not recommended for any heavy applications, I tried to install some light games on it and they were so slow, they were unusable. If you want to play games, get a surface pro or surface book instead.
I would recommend this to a friend- Pros mentioned:Ease of use
Love
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, use it for my business. Looks good and easy to use.
I would recommend this to a friend Amazing switch from Apple
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been a longtime Apple fan and user, but this laptop is as good if not better than the pro. If you’re looking to switch from Apple to microsoft, this is the laptop to buy!
I would recommend this to a friend- Pros mentioned:Performance
Happy using this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is very good looking and high performing product.
I would recommend this to a friend Light, quick easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had issues with the surface pro tablet not connecting to the type pad so I purchased this SP2 with the typing pad and it works great. Still learning all of the things it can do.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Carrie,
Thanks for letting us know how you're enjoying your Surface Laptop 2 so far! We're delighted you're loving the integrated keyboard into this sleek design. If you're looking to get to know your device further, we highly recommend checking out the Surface App. To learn more, click here: https://www.microsoft.com/en-us/p/surface/9wzdncrfjb8p?rtc=1&activetab=pivot:overviewtab.
Kindly,
Jessica
Surface Customer Care
Excellent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best laptops you can buy. The extra CPU power is noticeable. Cobalt blue is a stunning matte color. This is my third surface laptop. Watch for sales and save!
I would recommend this to a friendPerfect, Sleek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect laptop to compare to a apple MacBook. I would choose this over the MacBook
I would recommend this to a friendDope!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've done some research for a while to find the best laptop that worked for me. It came down to the Microsoft surface laptop 2 or Dell XSP 13. Happy with my decision.
I would recommend this to a friendGreat laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a great price on my laptop, it has everything that I need plus I was able to get a new printer with the points I received when I signed up for the visa card.
I would recommend this to a friendFantastic laptop. Well worth the upgrade form SP1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic laptop. Well worth the upgrade form surface pro 1. TIP: Max ram is 16gb, this really opens up performance and cost less than 10% the price of the laptop.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your insights with the community. We're delighted to hear from a long-time Surface fan like yourself. We're glad you're loving the features we have added through the years to bring you the powerful performance of Surface Laptop 2. We hope you continue to enjoy!
Cheers,
Jessica
Surface Customer Care
Surface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop. It replaced a 12 year old laptop. It is a huge difference in starting up and running the various programs.
I would recommend this to a friendAwesome Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I kinda hesitated buying the Microsoft Surface Laptop over the Apple Air. I'm so glad I made this purchase. Very well worth it. And I got a great deal.
I would recommend this to a friendGreat laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For a price I paid, was hoping to get more out it. Finishing touch of the laptop feels great but not good if you have ocd and worried about fingerprints
I would recommend this to a friendMicrosoft - Surface Laptop 2 is amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i7 - 8GB Memory - 256GB Solid State Drive (Latest Model) - Black is amazing
I would recommend this to a friendWorks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and effective. Worthwhile purchase. Touchscreen works very well. One of the best laptops around
I would recommend this to a friendSturdy, fast, but some issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice laptop. Surprisingly great audio. We have had some problems with the trackpad. We will see what the Geek Squad can do.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to reach out. We're glad you're loving your Surface Laptop 2 so far! We have some simple troubleshooting techniques you can try using your Surface diagnostic toolkit here: https://support.microsoft.com/en-us/help/4037239/surface-fix-common-surface-problems-using-surface-diagnostic-toolkit.
If you should encounter further questions or concerns about your device, our support team is always ready and willing to lend a hand. Feel free to reach out to them here: https://support.microsoft.com/en-us/contactus/.
We hope this helps!
Kind regards,
Jessica
Surface Customer Care
Nice laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s lighter than I expected also got a 300$ discount which made it worth it.
I would recommend this to a friendLove this laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves this laptop. It’s powerful enough to run multiple applications
I would recommend this to a friendGreat service and computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Fits needs perfectly. Love the screen quality
I would recommend this to a friend