Customer Ratings & Reviews

I love this laptop is lightweight and sleek. The battery life is great. I use it for programming and engineering and it lasts pretty much all day on one charge and recharges in what feels like less than an hour. The applications load seamlessly, USB files open instantly, and facial recognition is instant. It's a great laptop with a beautiful design. It worths every penny you paid.

Excellent choice! Easy set up, easy to use, fast. Great features. Excellent for us older folks .

Sleek design. Lightweight. Speedy. Fills the bill.

Already had a surface pro and a surface laptop 2 previously. This time I went for the i7 and this laptop is certainly a screamer. Rarely gets hot, good thermals. Not a gaming machine but I know that going into it.

Shipping took longer than expected. When it arrived, there was no booklet on how to operate it. Not even a card saying a link to the handbook for how to operate it. I got logged in. My info came up. I opened a book to check it out. I loaded part two of the series by accident, so I tried to go back to my home screen and load part one but I couldn't get out of the book. I can't get back to my home screen. I can't even adjust the brightness if I have a book loaded. I pulled up from the bottom, and all I got was a menu of the book chapters. I hit the back button but it wouldn't go back any further than the book cover. I went to the end, it only went to the review page. There are only three buttons on the thing: forward, backward, and power. None got me back. I finally held the power button until I could restart it. That took me back to the home screen but I shouldn't have to reboot every time I want to escape a book. I tried calling Best Buy. After 45 minutes of being on hold and hung-up on, I had to schedule a Geek Squad appt. I tried Googling it and watching YouTube videos. I shouldn't have to. My appt, is next week.

Love the MS Surface 3 laptop, weight is great and quality is Excellent.

I’ve been a Mac OS user for a long time but the surface pro has been easy to use and what I’d hoped it would be. It’s versatile, it’s fast and has lots of storage and the screen is HD and very clear. There are lots of options as to how I use it and the keyboard is not top notch but works fine.

Great looking laptop. Sleek, compact. Fast and reliable. I always wanted to own a surface, but I didn’t want to deal with buying a keyboard and a mouse; that’s why I chose a surface laptop. I really enjoy it

I am very happy with the build quality of this laptop. I wish the price was a little better. But I believe you get what you pay for here.

The machine is solid. I'm struggling (as I'm sure many do) getting my files, folders, settings moved from my old laptop. Microsoft could not make it more difficult.

This computer is super thin, has limited ports but has worked very well for editing. I use multiple adobe programs for work as well as website editing. I bought in May of 2021 and as of Jan 2022, the entire screen has begun to flicker. No updates pending, no driver to update or rollback on. Looking via google, sounds like a common problem amongst surface laptops unfortunately.

The battery could be better(longer life). Needs retractable legs. Gets hot quickly.

I just love it. Very thin and elegant matte black color. The best laptop I’ve ever had. It’s 16GB memory and intel core i7 makes it work fast.

The sensitivity of Keypad is highest, and the resolition quality of the screen is sharper than the specification.

Microsoft makes quality laptops, but this one is the best so far. It feels like you are holding quality in your hands. It is very nice.

I love this machine and it's efficiency. It is practical and can easily connect to my keyboard, work monitors and mouse.

Love this laptop!! Great build quality and good performance. Best laptop purchase.

I got my first MS Surface Laptop in 2016 and loved it so much that when I need a newer computer with faster speed and more storage (because my computer usage changed a lot between 2017 and 2020), I immediately wanted another Surface with upgraded features to meet my current needs.

My 1st laptop, it works great. Only thing l am having down loading appts.

Love my fabulous pink computer and the touch screen !