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Customer Ratings & Reviews

Your price for this item is $1,019.99
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Customer reviews

Rating 4.5 out of 5 stars with 540 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, large screen size, light weight, and good battery life as significant advantages. Many appreciate the sleek design. However, some users experienced issues with performance, limited RAM, and occasional overheating. A few also reported problems with the Wi-Fi and speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 540 reviews
  • Rated 5 out of 5 stars

    ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to receive my computer. I love it and am so glad I got I ordered from Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it ok i more of an Toshiba or Hp patron to have & use so i may not recommended this to other

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holds up against MacBook Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, powerful, does everything I need it to do. Powerful enough to play older games such as WoW Classic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pretty much love everything about it… I love the face cam and I love the keyboard!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're glad that you love your new Surface Laptop 3! It's great to hear that you're a fan of its camera and keyboard, too. Thank you for sharing your experience; we hope you get a lot of use out of it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great laptop for portability

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, my first touch screen computer and I love it. Very light weight compared to my last laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for students

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school projects and assignments, only wish the phone would connect everytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my kids for virtual school. A lot better than using the schools rental chrome books.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my kids for virtual school. A lot better than using the schools rental chrome books.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up-to-date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Surface Laptop is a very capable machine. It will be a great help to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An amazing computer for anyone going to college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the performance on this computer is fenomenal it is the best computer I've owned in a long time

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're delighted that you consider Surface Laptop 3 to be one of the best computers you've owned. It's great to hear that it's been an excellent device for your schoolwork, too. Thank you for sharing your experience; we hope you continue to enjoy using your new Surface.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best laptops out now. The updated surface laptop 3 is amazing. Does not disappoint.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Kevin,

      We're glad that you consider Surface Laptop 3 to be one of the best laptops available. Thank you for sharing your experience with it; we hope you continue to enjoy using your new Surface.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great choice and great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect computer for everyone! Have always had a surface computer and they never disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a grate experience to have this laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a grate experience to have this laptop , every thing works like magic Regarding performance excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good products at a good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I expected when I ordered these surge protectors and opened the box. Good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the style and performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for any laptop user. I highly recommend, especially with the cloth keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my boyfriend- he did a ton of research, picked this one out- and he absolutely LOVES it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ryzen to the occasion

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the benefits of a 2-in-1 but with the performance of AMD...finally!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 1 out of 5 stars

    DONT BUY

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrible laptop. The key travel, screen, size all great. About my 11th month of ownership the screen errored(line across) Microsoft sent a replacement. The replacement had a software issues that would not allow the device to say connected to Wi-Fi! They sent me a new device, and new device just randomly reboots! After many phone calls, tech support steps my only option is to receive another new device. At this point I am trying to get a refund. If you have to the ability to save or wait I suggest another device possibly Apple. They are more expensive but I don't hear about these types of issues!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality lap top my wife was very happy when I surprised her when I gave it to her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer and the salesman's were very knowledgeable and pleasant.

    I would recommend this to a friend