Customer Ratings & Reviews
- Model:
- VGZ-00001
- SKU:
- 6374335
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.9 out of 5 stars
- Display
Rating 4.9 out of 5 stars
Customers are saying
Customers regard the Surface Laptop 3's large, gorgeous touchscreen and ease of use very favorably, also praising its lightweight design and generally smooth performance. Positive feedback also includes battery life and the sleek design. However, some customers expressed concerns about the limited number of USB ports, the relatively high price point, and occasional overheating during intensive use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Weight
Great laptop
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop! No problems at all! It's lightweight and slim!
I would recommend this to a friend - Pros mentioned:Ease of use
Happy camper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this laptop about 2 months ago and have been happy with it thus far. I would recommend it.
I would recommend this to a friend - Cons mentioned:Price
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for laptop but wish the price would come down . Looks nice though but not sure it’s worth the price.
I would recommend this to a friend - Pros mentioned:Weight
Awesome laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my cousin and she absolutely love it. Very lightweight and durable.
I would recommend this to a friend - Cons mentioned:Price
Sleek looking laptop!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s on the expensive side but is a great looking, all around laptop that will get everything done that you need.
I would recommend this to a friend - Pros mentioned:Weight
Recommend to me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this July 21, 2020. It is very light in weight. I know I have to learn a lot about the computer.
I would recommend this to a friend - Pros mentioned:Performance
Laptop review
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop ! Easy to use ! Pulls up really quick ! Use mostly to pay bills and look up things
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Kathy,
We are glad that the Surface Laptop 3 is easy for you to use and that you are enjoying it. Thank you for sharing your thoughts with us.
Best,
Katie
Microsoft Surface Team
- Pros mentioned:Speed
Good buy for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Like everything about it. Very fast compare to my other pc.
I would recommend this to a friend - Pros mentioned:Screen size
Best laptop I've had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I transitioned from a MacBook Pro to this laptop and I would never return to an Apple laptop again!!
I would recommend this to a friend - Pros mentioned:Ease of use
LOVE MY LAPTOP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. easy to navigate and use. working out well for my school work and extra curricular activities
I would recommend this to a friend - Pros mentioned:Speed
laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Surface laptop is a great replacement for my Surface tablet I have been using for 7 years.
I would recommend this to a friend - Pros mentioned:Performance
It's better than a Mac!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Style, speakers, fast charging. It's very powerful.
I would recommend this to a friend - Pros mentioned:Screen size
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my laptop can get multiple things done and screen is large enough to work on multiple items
I would recommend this to a friend - Pros mentioned:Weight
Functioning problems
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is nice , very light weight and looks amazing. The major problem is that its software components like audio card, WiFi adapter crash make problem very often. In this case you have restart your computer in the middle of the task. It is very annoying.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .We're sorry that there's an issue with your Surface. First, we recommend updating its software and firmware to the most recent version. If that doesn't help, please run the Surface Diagnostic Toolkit to diagnose and fix any problems. For more information on the Surface Diagnostic Toolkit, please go here: https://aka.ms/AA4r432 If that doesn't take care of the problem, we recommend that you contact Microsoft Support for assistance here: https://aka.ms/AA4rbq6
- Pros mentioned:Screen size
light and easy to use, great screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for small business, lightweight, easy to use and setup up, screen size is perfect
I would recommend this to a friend - Pros mentioned:Speed
Microsoft Surface laptop 3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Very fast and I love the face recognition!
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is very easy to navigate. Sales personnel were very knowledgeable of the computer and features
I would recommend this to a friend - Pros mentioned:Performance
School
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great investment for graduate program. Works great
I would recommend this to a friend Love it! BUT - Screen is weak.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop. It's my daily driver for my business. The only bad thing is the screen is super fragile. I closed it and it cracked. Now, it works fine and I'm sure Microsoft would replace, I just haven't been bothered enough to have it fixed yet.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Blaine,
We're sorry that there's an issue with the screen on your Surface Laptop 3. Every new Surface comes with a one-year limited manufacturer's warranty so we urge you to reach out to Microsoft Support for assistance here: https://support.microsoft.com/en-us/help/4023527/surface-how-to-get-service-for-surface
Hope that helps,
Chuck
Surface Customer Care
- Pros mentioned:Speed
great laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son very happy with the laptop. Does what he needs for college. Less costly than the Dell.
I would recommend this to a friend
