Customer Ratings & Reviews
- Model:
- 5BT-00035
- |
- SKU:
- 6455197
Customer reviews
Rating 4.7 out of 5 stars with 482 reviews
(482 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Surface Laptop 4's lightweight design and ease of use very positively, frequently praising its comfortable keyboard and acceptable battery life. The sleek design and size are also commonly cited as strengths. However, some customers express concerns about the limited port selection and the price point for the offered specifications, particularly the RAM capacity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Processor speed, Weight
Rated 4 out of 5 stars
excellente laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent fast lightweight laptop is what i was looking for
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – It's wonderful to hear that its speed and lightweight design make it a good fit for your needs. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care
- Pros mentioned:Weight
Rated 5 out of 5 stars
Great laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! I previously had the Microsoft Surface Book and prefer the Microsoft Laptop. It is more sleek and lightweight. The keyboard has great key height and the trackpad works awesome.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Microsoft Surface Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The associate that helped me when I asked about laptops was very informative and kind. He was extremely helpful in making sure I got everything I needed. The Microsoft surface is perfect for my school work.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone
I would recommend this to a friend Rated 5 out of 5 stars
Best "Windows" Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is pricy, but compared to other brands with comparable specs it is actually less. Booths up almost instantly. If you feel a need to run "Windows" than this is the laptop to choose. I picked the 13.5 over the 15" for easier transport. Never thought I would need a touchscreen on a laptop but find that with this 13.5" I am moving it from room to room and not using my iPad as much. Battery life is a full 12 hours, I am getting 2 days of use out of it before needing to charge. Absolutely quality construction.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – We appreciate you taking the time to tell us your thoughts. We're delighted that you're enjoying the speed, battery life, and touchscreen on your new Surface Laptop 4. We hope it continues to serve you well. Cheers, Erica Surface Customer Care
- Pros mentioned:Weight
Rated 5 out of 5 stars
Great value at an affordable price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re looking for a lot of storage on a lightweight laptop, this is a great selection. This is the second laptop like this we’ve bought- as it’s a great choice for college students.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Excellent laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance for daily use. We bought this for my daughter’s college work where we needed a good one for programming and having longer battery life
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone
I would recommend this to a friend - Pros mentioned:Keyboard quality
Rated 5 out of 5 stars
Nice laptop
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter uses this laptop at VT. She is not gentle with electronics of any kind, but this laptop seems to take her abuse very well. Well made.
I would recommend this to a friend - Pros mentioned:Keyboard quality
Rated 5 out of 5 stars
My Surface Laptop 4
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm an MBP M1 user but i had to switch to windows. I wanted a laptop similar to the MBP in build quality. The i5 version has surpassed my expectations. It's like an MBP with a touchscreen
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black
I would recommend this to a friend - Pros mentioned:Keyboard quality
Rated 5 out of 5 stars
Must have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything I expected and more! Love the look and the feel. I’d recommend this if you are looking to have more than cheap computer. My wife writes and is picky with her laptops.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Ice Blue
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Surface laptop 4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a thin , light , sleep laptop . The surface laptop 4 came thru with flying colors . Surface line of MS is awesome -reliable and support by MS is the best
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone
I would recommend this to a friend - Pros mentioned:Keyboard quality
Rated 5 out of 5 stars
Love this laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love this laptop. Easy on the eyes and fingers. Fast, dependable and enjoyable to use. Worth the bucks. Don’t short change yourself. Spent the extra few hundred dollars on this model.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Ice Blue
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – We're delighted that you're enjoying the comfortable feel and sleek design of your new Ice Blue Surface Laptop 4. We hope it continues to serve you well. Best, Erica Surface Customer Care
- Pros mentioned:Weight
Rated 5 out of 5 stars
Good Choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Lightweight and powerful. Purchasing the additional hub hardware to extend connectivity with ports and ethernet is well worth the expense.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Ice Blue
I would recommend this to a friend - Pros mentioned:Keyboard quality
Rated 4 out of 5 stars
Great laptop, stay away from Alcantara
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking laptop. Sleek, light and performs great. I was afraid of just having 8GB RAM, but this machine is fast. Just stay away from the alcantara version. Very difficult to clean.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Ice Blue
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Merry Christmas to me!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My surface Pro 3 was aged so git this new laptop for early Christmas! Love it. It is light. Starts up fast. I like the laptop better than the keyboard that is detached.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone
I would recommend this to a friend Rated 5 out of 5 stars
Great for students
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far! Bought for school, love the design and Windows 11 has been a great addition so far. Overall, I am happy with the product and overall purchase.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfect Person Device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect personal device. I use it for email, shopping, banking and paying bills. I can't rate it for gaming or anything like that.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
MY SON LOVES THIS LAPTOP!!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase! I bought this laptop for my son who is just entering college and he loves it! He brings it with him everywhere he goes. It has an excellent battery life.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – We're thrilled your son is enjoying his new Surface Laptop 4. We hope it continues to serve him well at college. Best, Erica Surface Customer Care
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Nice Device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device especially for Microsoft Word, Excel, OneNote multitasking and casual use. Decent battery life especially when put in battery saver mode.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Almost perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the Surface Laptop 4 has meet most of my expectations. Very light and responsive, was very easy to setup and start using almost immediately thanks to Windows 10. I have yet to see the battery life that is advertised but hopefully that will improve.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Ice Blue
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Tim – Thank you for sharing; we hope you continue to enjoy using your new Surface Laptop 4. Best, Erica Surface Customer Care
Rated 5 out of 5 stars
Great touchscreen!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the touchscreen & the color of this laptop but it wasn’t easy to transfer information from my IPhone so I had to return it & I really liked this computer so sad!
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Ice Blue
I would recommend this to a friend














