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Customer Ratings & Reviews

Your price for this item is $1,000.99
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Customer reviews

Rating 4.7 out of 5 stars with 482 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the Surface Laptop 4's lightweight design and ease of use very positively, frequently praising its comfortable keyboard and acceptable battery life. The sleek design and size are also commonly cited as strengths. However, some customers express concerns about the limited port selection and the price point for the offered specifications, particularly the RAM capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 482 reviews
  • Pros mentioned:
    Processor speed, Weight

    Rated 4 out of 5 stars

    excellente laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent fast lightweight laptop is what i was looking for

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's wonderful to hear that its speed and lightweight design make it a good fit for your needs. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! I previously had the Microsoft Surface Book and prefer the Microsoft Laptop. It is more sleek and lightweight. The keyboard has great key height and the trackpad works awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Surface Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate that helped me when I asked about laptops was very informative and kind. He was extremely helpful in making sure I got everything I needed. The Microsoft surface is perfect for my school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best "Windows" Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is pricy, but compared to other brands with comparable specs it is actually less. Booths up almost instantly. If you feel a need to run "Windows" than this is the laptop to choose. I picked the 13.5 over the 15" for easier transport. Never thought I would need a touchscreen on a laptop but find that with this 13.5" I am moving it from room to room and not using my iPad as much. Battery life is a full 12 hours, I am getting 2 days of use out of it before needing to charge. Absolutely quality construction.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We appreciate you taking the time to tell us your thoughts. We're delighted that you're enjoying the speed, battery life, and touchscreen on your new Surface Laptop 4. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great value at an affordable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a lot of storage on a lightweight laptop, this is a great selection. This is the second laptop like this we’ve bought- as it’s a great choice for college students.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance for daily use. We bought this for my daughter’s college work where we needed a good one for programming and having longer battery life

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter uses this laptop at VT. She is not gentle with electronics of any kind, but this laptop seems to take her abuse very well. Well made.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    My Surface Laptop 4

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an MBP M1 user but i had to switch to windows. I wanted a laptop similar to the MBP in build quality. The i5 version has surpassed my expectations. It's like an MBP with a touchscreen

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected and more! Love the look and the feel. I’d recommend this if you are looking to have more than cheap computer. My wife writes and is picky with her laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Surface laptop 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a thin , light , sleep laptop . The surface laptop 4 came thru with flying colors . Surface line of MS is awesome -reliable and support by MS is the best

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Love this laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this laptop. Easy on the eyes and fingers. Fast, dependable and enjoyable to use. Worth the bucks. Don’t short change yourself. Spent the extra few hundred dollars on this model.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're delighted that you're enjoying the comfortable feel and sleek design of your new Ice Blue Surface Laptop 4. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Lightweight and powerful. Purchasing the additional hub hardware to extend connectivity with ports and ethernet is well worth the expense.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Great laptop, stay away from Alcantara

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking laptop. Sleek, light and performs great. I was afraid of just having 8GB RAM, but this machine is fast. Just stay away from the alcantara version. Very difficult to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Merry Christmas to me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My surface Pro 3 was aged so git this new laptop for early Christmas! Love it. It is light. Starts up fast. I like the laptop better than the keyboard that is detached.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for students

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far! Bought for school, love the design and Windows 11 has been a great addition so far. Overall, I am happy with the product and overall purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Person Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect personal device. I use it for email, shopping, banking and paying bills. I can't rate it for gaming or anything like that.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    MY SON LOVES THIS LAPTOP!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! I bought this laptop for my son who is just entering college and he loves it! He brings it with him everywhere he goes. It has an excellent battery life.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're thrilled your son is enjoying his new Surface Laptop 4. We hope it continues to serve him well at college. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device especially for Microsoft Word, Excel, OneNote multitasking and casual use. Decent battery life especially when put in battery saver mode.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the Surface Laptop 4 has meet most of my expectations. Very light and responsive, was very easy to setup and start using almost immediately thanks to Windows 10. I have yet to see the battery life that is advertised but hopefully that will improve.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Tim – Thank you for sharing; we hope you continue to enjoy using your new Surface Laptop 4. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great touchscreen!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the touchscreen & the color of this laptop but it wasn’t easy to transfer information from my IPhone so I had to return it & I really liked this computer so sad!

    I would recommend this to a friend