Customer Ratings & Reviews
- Model:
- 5BT-00035
- |
- SKU:
- 6455197
Customer reviews
Rating 4.7 out of 5 stars with 482 reviews
(482 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Surface Laptop 4's lightweight design and ease of use very positively, frequently praising its comfortable keyboard and acceptable battery life. The sleek design and size are also commonly cited as strengths. However, some customers express concerns about the limited port selection and the price point for the offered specifications, particularly the RAM capacity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Weight
Rated 5 out of 5 stars
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. light and fast. I can get my email from anywhere.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Ice Blue
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Laptops
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this computer really easy to set up and great quality
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love my computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my computer. It is perfect for first time college student.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Ice Blue
I would recommend this to a friend Rated 5 out of 5 stars
Surface 4
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and practical. My son loved the color and perfect size for carry
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Ice Blue
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Melly – We're delighted that you love the speed, Ice Blue color, and lightweight design of your new Surface Laptop 4. We hope it continues to serve your son well. Erica, Microsoft Outreach Team
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great been wanting one for a long time. Its small but compact. Love it.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Ice Blue
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect computer for my mobile job. This is my 3rd surface product
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
Margarita
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love how fast and the technology of the device love it
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for a variety of needs. Would certainly recommend.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love this device. I use it primarily for telehealth sessions... wonderful
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Kenisha – It's great to hear that your new Sandstone Surface Laptop 4 is a good fit for your needs. We hope it continues to serve you well. Best, Erica Surface Customer Care
- Pros mentioned:Weight
Rated 5 out of 5 stars
So far good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far working good let see with the time. The color and weight fantastic.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Bobby – We're glad that you're a fan of its colorful and lightweight design. We hope you continue to enjoy using your new Sandstone Surface Laptop 4. Best, Erica Surface Customer Care
- Pros mentioned:Weight
Rated 4 out of 5 stars
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight and very handy for office work. I won't recommend it for gaming though.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black
I would recommend this to a friend Rated 5 out of 5 stars
Love my Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the feel and perfect size! Great for school work and easy to maneuver
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Ice Blue
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Surface fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my new Surface. Easy to set up and customize for my needs.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Ice Blue
I would recommend this to a friend - Cons mentioned:Ports
Rated 5 out of 5 stars
Works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues so far. Wish it had more than 1 USB port.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone
I would recommend this to a friend Rated 5 out of 5 stars
Sleek and Stylish
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This my favorite computer. The black is so sleek and stylish.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best surface ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to use and very practical! Loving it!
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
Buy this one
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect laptop, works fast and efficient. Recommend buying this one.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Ice Blue
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clean laptop. Processes fast and the quality is second to none.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Ice Blue
I would recommend this to a friendBrand response from Intel team
Posted .Hello there, thank you very much for your great review! We are glad to know that you are happy with the performance of your new Microsoft Surface Laptop along with the performance of your 11th Generation Intel® Core™ i5-1135G7 Processor. Continue to enjoy the blazing speeds and overall quality performance of your 11th Generation Intel® Core™ i5-1135G7 Processor. Thank you for choosing Intel!
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Mom50
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really loving my 1st Surface lap top, easy and very user friendly!
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – We're thrilled to hear that your new Surface Laptop 4 has been easy to use. We hope you continue to enjoy using it. Best, Erica Surface Customer Care
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Nice little laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good portable laptop, The Best windows alternative to Apple MacBooks. The screen is one of the best.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone
I would recommend this to a friend














