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Customer Ratings & Reviews

Your price for this item is $1,155.99
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The comparable value price is $1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 224 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers express satisfaction with the Surface Laptop 4's lightweight design, long battery life, and high-quality keyboard. Many appreciate its portability and elegant aesthetics, finding it ideal for both work and travel. The ample RAM is also frequently praised for enabling smooth multitasking. However, some users wish for a greater selection of ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 224 reviews
  • Rated 5 out of 5 stars

    Good baseline laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my Surface 4. I needed a laptop for work and this has been able to do everything I need(as far as running software). I love the touch screen and enjoy the easy interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft Surface 4 works as advertised. My advisor Manny was knowledgeable and walked me through everything on how to operate the computer. I think it’s going to be very helpful for my daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it! doesn't get hot, easy sleep mode, quiet, light, pretty, and the best part is the unique aspect ratio (more vertical screen than normal, great for coding or spreadsheets).

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's wonderful to hear that Surface Laptop 4 is a good fit for your needs. We hope it continues to serve you well. Erica, Microsoft Outreach Team Microsoft

  • Rated 5 out of 5 stars

    A must buy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Mac as well but this thing is my go to lately. Mac is for my business but this has been slowly transforming into my daily driver. With it being touch screen makes it stand out as well. Better each day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is excellent. I had been using the microsoft book prior to using this laptop, and sure I lost the tablet function (which I never use). In general, very happy with performance and love the leather surface on the inside!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the Surface Laptop 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Laptop 4 lives up to its hype. Well constructed and easy to setup. 13" in perfect size. Looks great in black. The team in the Manchester NH store was outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop as a high school graduation gift for our son who's heading off to college. He really likes it. He runs multiple programs at the same time, and this laptop handles them all well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Grant – A brand-new Surface Laptop 4 sounds like a great graduation gift. We hope it serves your son well at college. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Experience All Around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve been very pleased with our purchase. The young lady who helped us was knowledgeable and very helpful. She took her time to help us to make a informed decision based on our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Surface for about a month and am please with everything. It took a while to get used to the squarish screen going from my HP x360.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each iteration of the surface laptop gets better. Only thing I would change would be to add a fingerprint reader and the clickyness of the keyboard. Otherwise it's a super solid machine

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – Thank you for sharing your thoughts and feedback on your new Surface laptop 4. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    LOVE MY IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Chromebook and really hated it! I got the surface lab top and I LOVE THIS laptop!!! Its amazing and I'm back to using the system I'm use to again! Use this daily!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love it, it's smaller what I had before but it's so well designed that you immediately feel comfortable using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm blown away by the performance and quality of this laptop. As a lifelong Mac user I can say, this laptop is much better than any Facebook pro I've had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Surface Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre-ordered this model to replace my old 15” HP laptop. Returned because this smaller model didn’t suit my vision. My eyes would not adjust to the smaller print. Returned and decided to preorder the 15” Samsung Galaxy laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Surface in the market

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are many OEMs out traeré making MS Surface laptops, but they skimp on processors and memory or overcharge for them. This is the right balance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the laptop much but it has met all my expectations so far. Good speed for access to the internet, and uploading documents. Bought so I can use for remote teaching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter loves it! She shopped around the internet till she found what she wanted at the best price at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works really well. Love this product. Best Buy team assisted me quite well with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface 4 Laptop Doesn’t Disappoint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. High end and fast. Boot up is Is fast, seconds. The Surface 4 Laptop does not disappoint. Also I like it’s lightness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great item easy to setup and install works great for office use with multiple monitors fast i7 and plenty of power to multi task

    I would recommend this to a friend