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Customer Ratings & Reviews

Your price for this item is $1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 224 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the Surface Laptop 4's lightweight design, long battery life, and high-quality keyboard. Many appreciate its portability and elegant aesthetics, finding it ideal for both work and travel. The ample RAM is also frequently praised for enabling smooth multitasking. However, some users wish for a greater selection of ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 224 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Fast, reliable and light Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. Powerful while very light weight. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time purchasing a MS Surface. This has been my best laptop so far. I've had no trouble wih either version. I do not prefer the Alcatara wrist support. It's gets very dirty over time and is difficult to clean. So this time i went with the all metal version.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Surface 4 13.5 laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Light, thin, and a long battery life.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mark – We're delighted that you love the battery life, and lightweight design of your new Surface Laptop 4. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Love it Heve it hooked to a docking station and it is so easy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fast and the best laptop what I get I love the graphics and everything

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Easy, slick and awesome to use. Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good equipment for remote working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Versatile product, ideal for remote work. Thin and compact

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Solid computer; great looks and performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is enjoying the computer. The battery lasts a full day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    13.5 nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. It is the smaller of the ones we order

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, It is so fast compared to any PC I have ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop…………….. Super fast!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great 13.5" Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, fast, responsive, crisp display with a nice keyboard.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Adam – We're thrilled that you love the speed, display, and keyboard of your Surface Laptop 4. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best of All PCs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in PCs. Awesome performance and sleek design.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Surface laptop 4

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid build quality but a bit shy on specs for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lightweight laptop ! My son is really enjoying

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ivonne – We're delighted that your son is enjoying his new lightweight Surface Laptop 4. We hope it continues to serve him well. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is sleek, light and boots up superfast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for work. Lots of power, love the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well-engineered, strong performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well engineered with strong performance so far. Had an issue with the first one I got -- definitive blown speaker sound on the Surface Laptop 4 which finally just made me take it back for exchange. Liked the machine enough to try another, and it's been great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good touch screen laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer with a good processor. I meant to order the Surface (not laptop), however got this one. I was going to return it however stayed with it. Turned out to be pretty good. Works fine for what I need it to do. Had to upgrade to Windows Pro, however besides that it was up and working in no time at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good touch screen PC from a great company

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricy but worth the money so far. It has taken a little while to get use to Windows 11 vs Windows 10. Since I had been using one of their surface tablets for about 8 years. I decided to stick with MS.

    I would recommend this to a friend