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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 482 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the Surface Laptop 4's lightweight design and ease of use very positively, frequently praising its comfortable keyboard and acceptable battery life. The sleek design and size are also commonly cited as strengths. However, some customers express concerns about the limited port selection and the price point for the offered specifications, particularly the RAM capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 482 reviews
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Surface laptop 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very reliable, fast, user friendly, and easy to use

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're glad that you're a fan of how easy it is to use your new Ice Blue Surface Laptop 4. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought for my wife for study and work. She loves it

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Very Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice and sleek laptop for my daughter. She Loves this product. got it in Matte Black. This is very light and she is also have not experienced any lags as shown in other reviews. She have the i5 version.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    best compact laptop ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really love the size and weight, ready for any jouney.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go with the Surface laptop 4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great specs and solid laptop. The bezels arent as slim as most newer laptops but it still has a 13.5 inch screen and great student oriented specs. I would recommend going with the surface 4 or wait until microsoft releases a laptop with updated pixels and slimmer bezels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great that’s what we wanted. We recommend friends to buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great serviceable laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price point and efficient laptop. Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I love this laptop. Thankfully, this product is lightweight. The touch sensitivity of the screen is great. I appreciate how this laptop has two USB ports-- one tailored to newer USB cords and the other to older USB cords. The resolution and internet speed are also phenomenal.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Nicole – Thanks for sharing; we hope you continue to enjoy using your new Surface Laptop 4. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Battery life, Ease of use

    Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery life. Easy set up. Afforfable. Great soubf

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine as a work laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Laptop. Decent performance. Does the minimum needed to run some intensive applications.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Good for school or office work, nice design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s a nice looking laptop. It has a quality feel to it. It’s quick and responsive, and the display is vivid, but on the hardware side it’s a bit overpriced for what you get. At this price point I’d expect at least 16gb of memory. It’s not a deal breaker but if you’re looking for a nicely designed laptop for school or office work this is a good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this computer! I mainly got this computer for my GIS courses, and it has been great for my classes. I use it for other personal things as well. I love the sleek design and the touch screen comes in handy every now and then.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    A workplace staple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface laptops have proven to be very dependable and user friendly. The speed and processing ability has made them a staple for our firm and is employees. We began replacing our staffs' work issued laptops with Microsoft surfaces and couldn't be happier with the results!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not good color

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The body shows all fingerprints! Looks greasy all the time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    To Her Future.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Gift for our Granddaughter as she starts her 1st. year of JC. Upon completion of her 2nd. year of JC she will transfer to the University of Southern California and according to our Granddaughter this is the Best Laptop for now.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This compute is very light and portable which is just what I was looking for. The battery life has been great so far and hopefully it can stay good over the next couple of years. Microsoft has always made great products which I always recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Bryon – We're delighted that you're enjoying the battery life, and lightweight design of your new Ice Blue Surface Laptop 4. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No hassle and easy to handle for anybody.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an apple person. But when I ordered this tab somehow a little bit worried about the difference. For my education, I think easier to use for classwork instructions or work. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Surface Laptop 4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. The design is sleek and modern. Very light.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're delighted that you love the sleek, and lightweight design of your new Ice Blue Surface Laptop 4. We hope it continues to serve you well. Erica, Microsoft Outreach Team Microsoft

  • Rated 5 out of 5 stars

    Pretty great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the cheaper surface laptop go before this laptop and had some trackpad issues. I didn't know if it was a surface thing or the laptop was just a dud, but I ended up really liking Microsoft’s surface line. After much thought I decided to get its bigger sibling and I’m pretty happy that I did. Biggest difference I’ve notice so far between the laptop 4 and the laptop go is there is no fan noise. I’ve had multiple files open, multiple tabs open and downloading some things for school while being on zoom and it didn’t make a single sound. Battery life is so so, but then again I am on zoom a lot. Overall it’s a really good laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Surface Laptop 4 i5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know Microsoft's build qaulity and how well their Surface line holds up over the years. This laptop is built strong, thin, it feels great. It has a huge trackpad, even though I dont lo Iike using them much it is very nice. I love this laptop!

    I would recommend this to a friend